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feat: LiveKit AI answering agent (Gemini 2.5 Flash native audio)
- Hospital receptionist agent "Helix" with Gemini realtime speech-to-speech - Tools wired to platform: lookupDoctor, bookAppointment, collectLeadInfo, transferToAgent - Loads hospital context (doctors, departments) from platform GraphQL on startup - Connects to LiveKit Cloud, joins rooms when participants connect - Silero VAD for voice activity detection - @livekit/agents + @livekit/agents-plugin-google + @livekit/agents-plugin-silero Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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@@ -77,6 +77,7 @@ export class SupervisorService implements OnModuleInit {
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private mapOzonetelAction(action: string, eventData: string): AgentOzonetelState | null {
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switch (action) {
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case 'release': return 'ready';
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case 'IDLE': return 'ready'; // agent available after unanswered/canceled call
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case 'calling': return 'calling';
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case 'incall': return 'in-call';
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case 'ACW': return 'acw';
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