feat: switch outbound dial to Kookoo API — outbound calls now work

- Replace CloudAgent V3 tbManualDial with Kookoo outbound.php
- Simple HTTP GET with api_key — no auth issues
- Kookoo callback endpoint: POST /webhooks/kookoo/callback
  - Creates Call record in platform
  - Matches caller to Lead by phone
- Remove agent login requirement before dial
- Tested: call queued successfully, phone rang

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

src/worklist/kookoo-callback.controller.ts

@@ -0,0 +1,90 @@
+import { Controller, Post, Body, Query, Logger } from '@nestjs/common';
+import { ConfigService } from '@nestjs/config';
+import { PlatformGraphqlService } from '../platform/platform-graphql.service';
+
+@Controller('webhooks/kookoo')
+export class KookooCallbackController {
+    private readonly logger = new Logger(KookooCallbackController.name);
+    private readonly apiKey: string;
+
+    constructor(
+        private readonly platform: PlatformGraphqlService,
+        private readonly config: ConfigService,
+    ) {
+        this.apiKey = config.get<string>('platform.apiKey') ?? '';
+    }
+
+    @Post('callback')
+    async handleCallback(@Body() body: Record<string, any>, @Query() query: Record<string, any>) {
+        // Kookoo sends params as both query and body
+        const params = { ...query, ...body };
+        this.logger.log(`Kookoo callback: sid=${params.sid} status=${params.status} phone=${params.phone_no} duration=${params.duration}`);
+
+        const phoneNumber = (params.phone_no ?? '').replace(/^\+?91/, '');
+        const status = params.status ?? 'unknown';
+        const duration = parseInt(params.duration ?? '0', 10);
+        const callerId = params.caller_id ?? '';
+        const startTime = params.start_time ?? null;
+        const endTime = params.end_time ?? null;
+        const sid = params.sid ?? null;
+
+        if (!phoneNumber) {
+            return { received: true, processed: false };
+        }
+
+        const callStatus = status === 'answered' ? 'COMPLETED' : 'MISSED';
+        const authHeader = this.apiKey ? `Bearer ${this.apiKey}` : '';
+
+        if (!authHeader) {
+            this.logger.warn('No PLATFORM_API_KEY — cannot write call records');
+            return { received: true, processed: false };
+        }
+
+        try {
+            // Create call record
+            const callResult = await this.platform.queryWithAuth<any>(
+                `mutation($data: CallCreateInput!) { createCall(data: $data) { id } }`,
+                {
+                    data: {
+                        name: `Outbound — ${phoneNumber}`,
+                        direction: 'OUTBOUND',
+                        callStatus,
+                        startedAt: startTime ? new Date(startTime).toISOString() : new Date().toISOString(),
+                        endedAt: endTime ? new Date(endTime).toISOString() : null,
+                        durationSec: duration,
+                    },
+                },
+                authHeader,
+            );
+
+            this.logger.log(`Created outbound call record: ${callResult.createCall.id} (${callStatus}, ${duration}s)`);
+
+            // Try to match to a lead
+            const leadResult = await this.platform.queryWithAuth<any>(
+                `{ leads(first: 50) { edges { node { id name contactPhone { primaryPhoneNumber } } } } }`,
+                undefined,
+                authHeader,
+            );
+            const leads = leadResult.leads.edges.map((e: any) => e.node);
+            const cleanPhone = phoneNumber.replace(/\D/g, '');
+            const matchedLead = leads.find((l: any) => {
+                const lp = (l.contactPhone?.primaryPhoneNumber ?? '').replace(/\D/g, '');
+                return lp.endsWith(cleanPhone) || cleanPhone.endsWith(lp);
+            });
+
+            if (matchedLead) {
+                await this.platform.queryWithAuth<any>(
+                    `mutation($id: UUID!, $data: CallUpdateInput!) { updateCall(id: $id, data: $data) { id } }`,
+                    { id: callResult.createCall.id, data: { leadId: matchedLead.id } },
+                    authHeader,
+                );
+                this.logger.log(`Linked call to lead ${matchedLead.id} (${matchedLead.name})`);
+            }
+
+            return { received: true, processed: true, callId: callResult.createCall.id };
+        } catch (err) {
+            this.logger.error(`Kookoo callback processing failed: ${err}`);
+            return { received: true, processed: false };
+        }
+    }
+}