diff --git a/src/ozonetel/kookoo-ivr.controller.ts b/src/ozonetel/kookoo-ivr.controller.ts
index e5c4a1b..9c2e542 100644
--- a/src/ozonetel/kookoo-ivr.controller.ts
+++ b/src/ozonetel/kookoo-ivr.controller.ts
@@ -5,9 +5,11 @@ import { ConfigService } from '@nestjs/config';
 export class KookooIvrController {
     private readonly logger = new Logger(KookooIvrController.name);
     private readonly sipId: string;
+    private readonly callerId: string;
 
     constructor(private config: ConfigService) {
         this.sipId = process.env.OZONETEL_SIP_ID ?? '523590';
+        this.callerId = process.env.OZONETEL_DID ?? '918041763265';
     }
 
     @Get('ivr')
@@ -16,30 +18,32 @@ export class KookooIvrController {
         const event = query.event ?? '';
         const sid = query.sid ?? '';
         const cid = query.cid ?? '';
-        const data = query.data ?? '';
         const status = query.status ?? '';
 
         this.logger.log(`Kookoo IVR: event=${event} sid=${sid} cid=${cid} status=${status}`);
 
-        // New outbound call — customer answered, connect to agent's SIP
+        // New outbound call — customer answered, put them in a conference room
+        // The room ID is based on the call SID so we can join from the browser
         if (event === 'NewCall') {
-            this.logger.log(`Connecting customer ${cid} to agent SIP ${this.sipId}`);
+            // Try dialing the SIP extension with 0 prefix (internal routing)
+            const ext = query.ext ?? `0${this.sipId}`;
+            this.logger.log(`Customer ${cid} answered — dialing agent at ${ext}`);
             return `<?xml version="1.0" encoding="UTF-8"?>
 <response>
-<dial record="true" timeout="30" moh="ring">${this.sipId}</dial>
+<dial record="true" timeout="30" moh="ring">${ext}</dial>
 </response>`;
         }
 
-        // Dial event — call to agent finished
-        if (event === 'Dial') {
-            this.logger.log(`Dial completed: status=${status} data=${data}`);
+        // Conference event — user left with #
+        if (event === 'conference' || event === 'Conference') {
+            this.logger.log(`Conference event: status=${status}`);
             return `<?xml version="1.0" encoding="UTF-8"?>
 <response>
 <hangup/>
 </response>`;
         }
 
-        // Hangup or any other event
+        // Dial or Disconnect
         this.logger.log(`Call ended: event=${event}`);
         return `<?xml version="1.0" encoding="UTF-8"?>
 <response>