mirror of
https://dev.azure.com/globalhealthx/EMR/_git/helix-engage-server
synced 2026-05-18 20:08:19 +00:00
AI Summary not showing appointments fix.
This commit is contained in:
Kartik Datrika
4
.gitignore
vendored
4
.gitignore
vendored
@@ -42,3 +42,7 @@ lerna-debug.log*
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# Each environment mints its own HMAC-signed site key.
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data/widget.json
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data/widget-backups/
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.env.local
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.grepai/config.yaml
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.grepai/symbols.gob
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.grepai/symbols.gob.lock
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@@ -7,107 +7,149 @@ import { createAiModel } from './ai-provider';
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import { AiConfigService } from '../config/ai-config.service';
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type LeadContext = {
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firstName?: string;
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lastName?: string;
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leadSource?: string;
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interestedService?: string;
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leadStatus?: string;
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contactAttempts?: number;
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createdAt?: string;
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campaignId?: string;
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activities?: { activityType: string; summary: string }[];
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firstName?: string;
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lastName?: string;
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leadSource?: string;
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interestedService?: string;
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leadStatus?: string;
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contactAttempts?: number;
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createdAt?: string;
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campaignId?: string;
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patient?: {
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age?: number;
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type?: string; // 'new' | 'returning' | 'vip'
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hasRecords?: boolean;
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};
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upcomingAppointments?: Array<{
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scheduledAt?: string;
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doctorName?: string;
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appointmentType?: string;
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status?: string;
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}>;
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activities?: { activityType: string; summary: string }[];
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};
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type EnrichmentResult = {
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aiSummary: string;
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aiSuggestedAction: string;
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aiSummary: string;
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aiSuggestedAction: string;
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};
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const enrichmentSchema = z.object({
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aiSummary: z.string().describe('1-2 sentence summary of who this lead is and their history'),
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aiSuggestedAction: z.string().describe('5-10 word suggested action for the agent'),
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aiSummary: z
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.string()
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.describe('1-2 sentence summary of who this lead is and their history'),
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aiSuggestedAction: z
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.string()
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.describe('5-10 word suggested action for the agent'),
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});
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@Injectable()
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export class AiEnrichmentService {
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private readonly logger = new Logger(AiEnrichmentService.name);
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private readonly aiModel: LanguageModel | null;
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private readonly logger = new Logger(AiEnrichmentService.name);
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private readonly aiModel: LanguageModel | null;
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constructor(
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private config: ConfigService,
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private aiConfig: AiConfigService,
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) {
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const cfg = aiConfig.getConfig();
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this.aiModel = createAiModel({
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provider: cfg.provider,
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model: cfg.model,
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anthropicApiKey: config.get<string>('ai.anthropicApiKey'),
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openaiApiKey: config.get<string>('ai.openaiApiKey'),
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});
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if (!this.aiModel) {
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this.logger.warn('AI not configured — enrichment uses fallback');
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}
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constructor(
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private config: ConfigService,
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private aiConfig: AiConfigService,
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) {
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const cfg = aiConfig.getConfig();
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this.aiModel = createAiModel({
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provider: cfg.provider,
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model: cfg.model,
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anthropicApiKey: config.get<string>('ai.anthropicApiKey'),
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openaiApiKey: config.get<string>('ai.openaiApiKey'),
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});
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if (!this.aiModel) {
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this.logger.warn('AI not configured — enrichment uses fallback');
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}
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}
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async enrichLead(lead: LeadContext): Promise<EnrichmentResult> {
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if (!this.aiModel) {
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return this.fallbackEnrichment(lead);
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}
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async enrichLead(lead: LeadContext): Promise<EnrichmentResult> {
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if (!this.aiModel) {
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return this.fallbackEnrichment(lead);
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}
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try {
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const daysSince = lead.createdAt
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? Math.floor(
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(Date.now() - new Date(lead.createdAt).getTime()) /
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(1000 * 60 * 60 * 24),
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)
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: 0;
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try {
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const daysSince = lead.createdAt
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? Math.floor((Date.now() - new Date(lead.createdAt).getTime()) / (1000 * 60 * 60 * 24))
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: 0;
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const activitiesText = lead.activities?.length
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? lead.activities
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.map((a) => `- ${a.activityType}: ${a.summary}`)
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.join('\n')
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: 'No previous interactions';
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const activitiesText = lead.activities?.length
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? lead.activities.map(a => `- ${a.activityType}: ${a.summary}`).join('\n')
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: 'No previous interactions';
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const patientContext = lead.patient
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? `Age: ${lead.patient.age ?? 'Unknown'} | Type: ${lead.patient.type ?? 'Unknown'} | Prior Records: ${lead.patient.hasRecords ? 'Yes' : 'No'}`
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: 'No patient record linked';
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const { object } = await generateObject({
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model: this.aiModel!,
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schema: enrichmentSchema,
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prompt: this.aiConfig.renderPrompt('leadEnrichment', {
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leadName: `${lead.firstName ?? 'Unknown'} ${lead.lastName ?? ''}`.trim(),
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leadSource: lead.leadSource ?? 'Unknown',
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interestedService: lead.interestedService ?? 'Unknown',
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leadStatus: lead.leadStatus ?? 'Unknown',
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daysSince,
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contactAttempts: lead.contactAttempts ?? 0,
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activities: activitiesText,
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}),
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});
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const appointmentContext = lead.upcomingAppointments?.length
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? lead.upcomingAppointments
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.map(
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(a) =>
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`- ${a.scheduledAt ? new Date(a.scheduledAt).toLocaleDateString() : 'TBD'}: ${a.appointmentType ?? 'Appointment'} with ${a.doctorName ?? 'Doctor'} (${a.status ?? 'Scheduled'})`,
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)
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.join('\n')
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: 'No upcoming appointments';
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this.logger.log(`AI enrichment generated for lead ${lead.firstName} ${lead.lastName}`);
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return object;
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} catch (error) {
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this.logger.error(`AI enrichment failed: ${error}`);
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return this.fallbackEnrichment(lead);
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}
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const { object } = await generateObject({
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model: this.aiModel!,
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schema: enrichmentSchema,
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prompt: this.aiConfig.renderPrompt('leadEnrichment', {
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leadName:
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`${lead.firstName ?? 'Unknown'} ${lead.lastName ?? ''}`.trim(),
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leadSource: lead.leadSource ?? 'Unknown',
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interestedService: lead.interestedService ?? 'Unknown',
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leadStatus: lead.leadStatus ?? 'Unknown',
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daysSince,
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contactAttempts: lead.contactAttempts ?? 0,
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patientContext,
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appointmentContext,
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activities: activitiesText,
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}),
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});
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this.logger.log(
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`AI enrichment generated for lead ${lead.firstName} ${lead.lastName}`,
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);
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return object;
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} catch (error) {
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this.logger.error(`AI enrichment failed: ${error}`);
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return this.fallbackEnrichment(lead);
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}
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}
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private fallbackEnrichment(lead: LeadContext): EnrichmentResult {
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const daysSince = lead.createdAt
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? Math.floor(
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(Date.now() - new Date(lead.createdAt).getTime()) /
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(1000 * 60 * 60 * 24),
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)
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: 0;
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const attempts = lead.contactAttempts ?? 0;
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const service = lead.interestedService ?? 'general inquiry';
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const source =
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lead.leadSource?.replace(/_/g, ' ').toLowerCase() ?? 'unknown source';
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let summary: string;
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let action: string;
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if (attempts === 0) {
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summary = `First-time inquiry from ${source}. Interested in ${service}. Lead is ${daysSince} day(s) old with no previous contact.`;
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action = `Introduce services and offer appointment booking`;
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} else if (attempts === 1) {
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summary = `Returning inquiry — contacted once before. Interested in ${service} via ${source}. Lead is ${daysSince} day(s) old.`;
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action = `Follow up on previous conversation, offer appointment`;
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} else {
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summary = `Repeat contact (${attempts} previous attempts) for ${service}. Originally from ${source}, ${daysSince} day(s) old. Shows high interest.`;
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action = `Prioritize appointment booking — high-intent lead`;
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}
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private fallbackEnrichment(lead: LeadContext): EnrichmentResult {
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const daysSince = lead.createdAt
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? Math.floor((Date.now() - new Date(lead.createdAt).getTime()) / (1000 * 60 * 60 * 24))
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: 0;
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const attempts = lead.contactAttempts ?? 0;
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const service = lead.interestedService ?? 'general inquiry';
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const source = lead.leadSource?.replace(/_/g, ' ').toLowerCase() ?? 'unknown source';
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let summary: string;
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let action: string;
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if (attempts === 0) {
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summary = `First-time inquiry from ${source}. Interested in ${service}. Lead is ${daysSince} day(s) old with no previous contact.`;
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action = `Introduce services and offer appointment booking`;
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} else if (attempts === 1) {
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summary = `Returning inquiry — contacted once before. Interested in ${service} via ${source}. Lead is ${daysSince} day(s) old.`;
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action = `Follow up on previous conversation, offer appointment`;
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} else {
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summary = `Repeat contact (${attempts} previous attempts) for ${service}. Originally from ${source}, ${daysSince} day(s) old. Shows high interest.`;
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action = `Prioritize appointment booking — high-intent lead`;
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}
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return { aiSummary: summary, aiSuggestedAction: action };
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}
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return { aiSummary: summary, aiSuggestedAction: action };
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}
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}
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@@ -1,88 +1,147 @@
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import { Controller, Post, Body, Logger, Headers, HttpException } from '@nestjs/common';
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import {
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Controller,
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Post,
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Body,
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Logger,
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Headers,
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HttpException,
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} from '@nestjs/common';
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import { PlatformGraphqlService } from '../platform/platform-graphql.service';
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import { AiEnrichmentService } from '../ai/ai-enrichment.service';
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@Controller('api/call')
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export class CallLookupController {
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private readonly logger = new Logger(CallLookupController.name);
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private readonly logger = new Logger(CallLookupController.name);
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constructor(
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private readonly platform: PlatformGraphqlService,
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private readonly ai: AiEnrichmentService,
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) {}
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constructor(
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private readonly platform: PlatformGraphqlService,
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private readonly ai: AiEnrichmentService,
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) {}
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@Post('lookup')
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async lookupCaller(
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@Body() body: { phoneNumber: string },
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@Headers('authorization') authHeader: string,
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) {
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if (!authHeader) throw new HttpException('Authorization required', 401);
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if (!body.phoneNumber) throw new HttpException('phoneNumber required', 400);
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@Post('lookup')
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async lookupCaller(
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@Body() body: { phoneNumber: string },
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@Headers('authorization') authHeader: string,
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) {
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if (!authHeader) throw new HttpException('Authorization required', 401);
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if (!body.phoneNumber) throw new HttpException('phoneNumber required', 400);
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const phone = body.phoneNumber.replace(/^0+/, '');
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this.logger.log(`Looking up caller: ${phone}`);
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const phone = body.phoneNumber.replace(/^0+/, '');
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this.logger.log(`Looking up caller: ${phone}`);
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// Query platform for leads matching this phone number
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let lead = null;
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let activities: any[] = [];
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// Query platform for leads matching this phone number
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let lead = null;
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let activities: any[] = [];
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try {
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lead = await this.platform.findLeadByPhoneWithToken(phone, authHeader);
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} catch (err) {
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this.logger.warn(`Lead lookup failed: ${err}`);
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}
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if (lead) {
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this.logger.log(`Matched lead: ${lead.id} — ${lead.contactName?.firstName} ${lead.contactName?.lastName}`);
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// Get recent activities
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try {
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activities = await this.platform.getLeadActivitiesWithToken(lead.id, authHeader, 5);
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} catch (err) {
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this.logger.warn(`Activity fetch failed: ${err}`);
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}
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// AI enrichment if no existing summary
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if (!lead.aiSummary) {
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try {
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const enrichment = await this.ai.enrichLead({
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firstName: lead.contactName?.firstName,
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lastName: lead.contactName?.lastName,
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leadSource: lead.leadSource ?? undefined,
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interestedService: lead.interestedService ?? undefined,
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leadStatus: lead.leadStatus ?? undefined,
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contactAttempts: lead.contactAttempts ?? undefined,
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createdAt: lead.createdAt,
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activities: activities.map((a: any) => ({
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activityType: a.activityType ?? '',
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summary: a.summary ?? '',
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})),
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});
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lead.aiSummary = enrichment.aiSummary;
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lead.aiSuggestedAction = enrichment.aiSuggestedAction;
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// Persist AI enrichment back to platform
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try {
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await this.platform.updateLeadWithToken(lead.id, {
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aiSummary: enrichment.aiSummary,
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aiSuggestedAction: enrichment.aiSuggestedAction,
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}, authHeader);
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} catch (err) {
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this.logger.warn(`Failed to persist AI enrichment: ${err}`);
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}
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} catch (err) {
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this.logger.warn(`AI enrichment failed: ${err}`);
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}
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}
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} else {
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this.logger.log(`No lead found for phone ${phone}`);
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}
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return {
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lead,
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activities,
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matched: lead !== null,
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};
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try {
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lead = await this.platform.findLeadByPhoneWithToken(phone, authHeader);
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} catch (err) {
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this.logger.warn(`Lead lookup failed: ${err}`);
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}
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if (lead) {
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this.logger.log(
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`Matched lead: ${lead.id} — ${lead.contactName?.firstName} ${lead.contactName?.lastName}`,
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);
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// Get recent activities
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try {
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activities = await this.platform.getLeadActivitiesWithToken(
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lead.id,
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authHeader,
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5,
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);
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} catch (err) {
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this.logger.warn(`Activity fetch failed: ${err}`);
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}
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// Fetch patient context if patientId exists
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let patientData = null;
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let upcomingAppointments: any[] = [];
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if (lead.patientId) {
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try {
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patientData = await this.platform.getPatientWithToken(
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lead.patientId,
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authHeader,
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);
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} catch (err) {
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this.logger.warn(`Patient fetch failed: ${err}`);
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}
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if (patientData) {
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try {
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upcomingAppointments =
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await this.platform.getUpcomingAppointmentsWithToken(
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lead.patientId,
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authHeader,
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3,
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);
|
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} catch (err) {
|
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this.logger.warn(`Appointment fetch failed: ${err}`);
|
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}
|
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}
|
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}
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|
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// AI enrichment if no existing summary
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// generate aiSummary everytime
|
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// if (!lead.aiSummary) {
|
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try {
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const enrichment = await this.ai.enrichLead({
|
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firstName: lead.contactName?.firstName,
|
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lastName: lead.contactName?.lastName,
|
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leadSource: lead.leadSource ?? undefined,
|
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interestedService: lead.interestedService ?? undefined,
|
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leadStatus: lead.leadStatus ?? undefined,
|
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contactAttempts: lead.contactAttempts ?? undefined,
|
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createdAt: lead.createdAt,
|
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patient: patientData
|
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? {
|
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age: patientData.dateOfBirth
|
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? Math.floor(
|
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(Date.now() -
|
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new Date(patientData.dateOfBirth).getTime()) /
|
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(1000 * 60 * 60 * 24 * 365.25),
|
||||
)
|
||||
: undefined,
|
||||
type: patientData.patientType,
|
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hasRecords: true,
|
||||
}
|
||||
: undefined,
|
||||
upcomingAppointments,
|
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activities: activities.map((a: any) => ({
|
||||
activityType: a.activityType ?? '',
|
||||
summary: a.summary ?? '',
|
||||
})),
|
||||
});
|
||||
|
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lead.aiSummary = enrichment.aiSummary;
|
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lead.aiSuggestedAction = enrichment.aiSuggestedAction;
|
||||
|
||||
// Persist AI enrichment back to platform
|
||||
try {
|
||||
await this.platform.updateLeadWithToken(
|
||||
lead.id,
|
||||
{
|
||||
aiSummary: enrichment.aiSummary,
|
||||
aiSuggestedAction: enrichment.aiSuggestedAction,
|
||||
},
|
||||
authHeader,
|
||||
);
|
||||
} catch (err) {
|
||||
this.logger.warn(`Failed to persist AI enrichment: ${err}`);
|
||||
}
|
||||
} catch (err) {
|
||||
this.logger.warn(`AI enrichment failed: ${err}`);
|
||||
}
|
||||
// }
|
||||
} else {
|
||||
this.logger.log(`No lead found for phone ${phone}`);
|
||||
}
|
||||
|
||||
return {
|
||||
lead,
|
||||
activities,
|
||||
matched: lead !== null,
|
||||
};
|
||||
}
|
||||
}
|
||||
|
||||
@@ -24,47 +24,47 @@ export type AiProvider = 'openai' | 'anthropic';
|
||||
// 2. add a default entry in DEFAULT_AI_PROMPTS below
|
||||
// 3. add the corresponding renderPrompt call in the consuming service
|
||||
export const AI_ACTOR_KEYS = [
|
||||
'widgetChat',
|
||||
'ccAgentHelper',
|
||||
'supervisorChat',
|
||||
'leadEnrichment',
|
||||
'callInsight',
|
||||
'callAssist',
|
||||
'recordingAnalysis',
|
||||
'widgetChat',
|
||||
'ccAgentHelper',
|
||||
'supervisorChat',
|
||||
'leadEnrichment',
|
||||
'callInsight',
|
||||
'callAssist',
|
||||
'recordingAnalysis',
|
||||
] as const;
|
||||
export type AiActorKey = (typeof AI_ACTOR_KEYS)[number];
|
||||
|
||||
export type AiPromptConfig = {
|
||||
// Human-readable name shown in the wizard UI.
|
||||
label: string;
|
||||
// One-line description of when this persona is invoked.
|
||||
description: string;
|
||||
// Variables the template can reference, with a one-line hint each.
|
||||
// Surfaced in the edit slideout so admins know what `{{var}}` they
|
||||
// can use without reading code.
|
||||
variables: Array<{ key: string; description: string }>;
|
||||
// The current template (may be admin-edited).
|
||||
template: string;
|
||||
// The original baseline so we can offer a "reset to default" button.
|
||||
defaultTemplate: string;
|
||||
// Audit fields — when this prompt was last edited and by whom.
|
||||
// null on the default-supplied entries.
|
||||
lastEditedAt: string | null;
|
||||
lastEditedBy: string | null;
|
||||
// Human-readable name shown in the wizard UI.
|
||||
label: string;
|
||||
// One-line description of when this persona is invoked.
|
||||
description: string;
|
||||
// Variables the template can reference, with a one-line hint each.
|
||||
// Surfaced in the edit slideout so admins know what `{{var}}` they
|
||||
// can use without reading code.
|
||||
variables: Array<{ key: string; description: string }>;
|
||||
// The current template (may be admin-edited).
|
||||
template: string;
|
||||
// The original baseline so we can offer a "reset to default" button.
|
||||
defaultTemplate: string;
|
||||
// Audit fields — when this prompt was last edited and by whom.
|
||||
// null on the default-supplied entries.
|
||||
lastEditedAt: string | null;
|
||||
lastEditedBy: string | null;
|
||||
};
|
||||
|
||||
export type AiConfig = {
|
||||
provider: AiProvider;
|
||||
model: string;
|
||||
// 0..2, controls randomness. Default 0.7 matches the existing hardcoded
|
||||
// values used in WidgetChatService and AI tools.
|
||||
temperature: number;
|
||||
// Per-actor system prompt templates. Keyed by AiActorKey so callers can
|
||||
// do `config.prompts.widgetChat.template` and missing keys are caught
|
||||
// at compile time.
|
||||
prompts: Record<AiActorKey, AiPromptConfig>;
|
||||
version?: number;
|
||||
updatedAt?: string;
|
||||
provider: AiProvider;
|
||||
model: string;
|
||||
// 0..2, controls randomness. Default 0.7 matches the existing hardcoded
|
||||
// values used in WidgetChatService and AI tools.
|
||||
temperature: number;
|
||||
// Per-actor system prompt templates. Keyed by AiActorKey so callers can
|
||||
// do `config.prompts.widgetChat.template` and missing keys are caught
|
||||
// at compile time.
|
||||
prompts: Record<AiActorKey, AiPromptConfig>;
|
||||
version?: number;
|
||||
updatedAt?: string;
|
||||
};
|
||||
|
||||
// ---------------------------------------------------------------------------
|
||||
@@ -153,8 +153,16 @@ Lead details:
|
||||
- Lead age: {{daysSince}} days
|
||||
- Contact attempts: {{contactAttempts}}
|
||||
|
||||
Patient Context:
|
||||
{{patientContext}}
|
||||
|
||||
Upcoming Appointments:
|
||||
{{appointmentContext}}
|
||||
|
||||
Recent activity:
|
||||
{{activities}}`;
|
||||
{{activities}}
|
||||
|
||||
Generate a 1-2 sentence summary of the lead and a 5-10 word suggested action for the agent.`;
|
||||
|
||||
const CALL_INSIGHT_DEFAULT = `You are a CRM assistant for {{hospitalName}}.
|
||||
Generate a brief, actionable insight about this lead based on their interaction history.
|
||||
@@ -185,102 +193,146 @@ Be specific, brief, and actionable. Focus on healthcare context.
|
||||
// `template` and `defaultTemplate` — what every actor starts with on a
|
||||
// fresh boot.
|
||||
const promptDefault = (
|
||||
label: string,
|
||||
description: string,
|
||||
variables: Array<{ key: string; description: string }>,
|
||||
template: string,
|
||||
label: string,
|
||||
description: string,
|
||||
variables: Array<{ key: string; description: string }>,
|
||||
template: string,
|
||||
): AiPromptConfig => ({
|
||||
label,
|
||||
description,
|
||||
variables,
|
||||
template,
|
||||
defaultTemplate: template,
|
||||
lastEditedAt: null,
|
||||
lastEditedBy: null,
|
||||
label,
|
||||
description,
|
||||
variables,
|
||||
template,
|
||||
defaultTemplate: template,
|
||||
lastEditedAt: null,
|
||||
lastEditedBy: null,
|
||||
});
|
||||
|
||||
export const DEFAULT_AI_PROMPTS: Record<AiActorKey, AiPromptConfig> = {
|
||||
widgetChat: promptDefault(
|
||||
'Website widget chat',
|
||||
'Patient-facing bot embedded on the hospital website. Handles general questions, finds doctors, suggests appointments.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name from theme.json' },
|
||||
{ key: 'userName', description: 'Visitor first name (or "there" if unknown)' },
|
||||
{ key: 'branchContext', description: 'Pre-rendered branch-selection instructions block' },
|
||||
{ key: 'knowledgeBase', description: 'Pre-rendered list of departments + doctors + clinics' },
|
||||
],
|
||||
WIDGET_CHAT_DEFAULT,
|
||||
),
|
||||
ccAgentHelper: promptDefault(
|
||||
'CC agent helper',
|
||||
'In-call assistant the CC agent uses to look up patient history, doctor details, and clinic info while on a call.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
{ key: 'knowledgeBase', description: 'Pre-rendered hospital knowledge base (clinics, doctors, packages)' },
|
||||
],
|
||||
CC_AGENT_HELPER_DEFAULT,
|
||||
),
|
||||
supervisorChat: promptDefault(
|
||||
'Supervisor assistant',
|
||||
'AI tools the supervisor uses to query agent performance, campaign stats, and SLA breaches.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
],
|
||||
SUPERVISOR_CHAT_DEFAULT,
|
||||
),
|
||||
leadEnrichment: promptDefault(
|
||||
'Lead enrichment',
|
||||
'Generates an AI summary + suggested action for a new inbound lead before the agent picks up.',
|
||||
[
|
||||
{ key: 'leadName', description: 'Lead first + last name' },
|
||||
{ key: 'leadSource', description: 'Source channel (WHATSAPP, GOOGLE_ADS, etc.)' },
|
||||
{ key: 'interestedService', description: 'What the lead enquired about' },
|
||||
{ key: 'leadStatus', description: 'Current lead status' },
|
||||
{ key: 'daysSince', description: 'Days since the lead was created' },
|
||||
{ key: 'contactAttempts', description: 'Prior contact attempts count' },
|
||||
{ key: 'activities', description: 'Pre-rendered recent activity summary' },
|
||||
],
|
||||
LEAD_ENRICHMENT_DEFAULT,
|
||||
),
|
||||
callInsight: promptDefault(
|
||||
'Post-call insight',
|
||||
'After each call, generates a 2-3 sentence summary + a single suggested next action for the lead record.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
],
|
||||
CALL_INSIGHT_DEFAULT,
|
||||
),
|
||||
callAssist: promptDefault(
|
||||
'Live call whisper',
|
||||
'Real-time suggestions whispered to the CC agent during a call, based on the running transcript.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
{ key: 'context', description: 'Pre-rendered call context (current lead, recent activities, available doctors)' },
|
||||
],
|
||||
CALL_ASSIST_DEFAULT,
|
||||
),
|
||||
recordingAnalysis: promptDefault(
|
||||
'Call recording analysis',
|
||||
'Analyses post-call recording transcripts to extract key topics, action items, coaching notes, and compliance flags.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
{ key: 'summaryBlock', description: 'Optional pre-rendered "Call summary: ..." line (empty when none)' },
|
||||
{ key: 'topicsBlock', description: 'Optional pre-rendered "Detected topics: ..." line (empty when none)' },
|
||||
],
|
||||
RECORDING_ANALYSIS_DEFAULT,
|
||||
),
|
||||
widgetChat: promptDefault(
|
||||
'Website widget chat',
|
||||
'Patient-facing bot embedded on the hospital website. Handles general questions, finds doctors, suggests appointments.',
|
||||
[
|
||||
{
|
||||
key: 'hospitalName',
|
||||
description: 'Branded hospital display name from theme.json',
|
||||
},
|
||||
{
|
||||
key: 'userName',
|
||||
description: 'Visitor first name (or "there" if unknown)',
|
||||
},
|
||||
{
|
||||
key: 'branchContext',
|
||||
description: 'Pre-rendered branch-selection instructions block',
|
||||
},
|
||||
{
|
||||
key: 'knowledgeBase',
|
||||
description: 'Pre-rendered list of departments + doctors + clinics',
|
||||
},
|
||||
],
|
||||
WIDGET_CHAT_DEFAULT,
|
||||
),
|
||||
ccAgentHelper: promptDefault(
|
||||
'CC agent helper',
|
||||
'In-call assistant the CC agent uses to look up patient history, doctor details, and clinic info while on a call.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
{
|
||||
key: 'knowledgeBase',
|
||||
description:
|
||||
'Pre-rendered hospital knowledge base (clinics, doctors, packages)',
|
||||
},
|
||||
],
|
||||
CC_AGENT_HELPER_DEFAULT,
|
||||
),
|
||||
supervisorChat: promptDefault(
|
||||
'Supervisor assistant',
|
||||
'AI tools the supervisor uses to query agent performance, campaign stats, and SLA breaches.',
|
||||
[{ key: 'hospitalName', description: 'Branded hospital display name' }],
|
||||
SUPERVISOR_CHAT_DEFAULT,
|
||||
),
|
||||
leadEnrichment: promptDefault(
|
||||
'Lead enrichment',
|
||||
'Generates an AI summary + suggested action for a new inbound lead before the agent picks up.',
|
||||
[
|
||||
{ key: 'leadName', description: 'Lead first + last name' },
|
||||
{
|
||||
key: 'leadSource',
|
||||
description: 'Source channel (WHATSAPP, GOOGLE_ADS, etc.)',
|
||||
},
|
||||
{ key: 'interestedService', description: 'What the lead enquired about' },
|
||||
{ key: 'leadStatus', description: 'Current lead status' },
|
||||
{ key: 'daysSince', description: 'Days since the lead was created' },
|
||||
{ key: 'contactAttempts', description: 'Prior contact attempts count' },
|
||||
{
|
||||
key: 'patientContext',
|
||||
description:
|
||||
'Patient age, type (new/returning), and whether they have prior records',
|
||||
},
|
||||
{
|
||||
key: 'appointmentContext',
|
||||
description:
|
||||
'Next 3 scheduled appointments (date, doctor, type, status)',
|
||||
},
|
||||
{
|
||||
key: 'activities',
|
||||
description:
|
||||
'Pre-rendered recent activity summary (last 5 interactions)',
|
||||
},
|
||||
],
|
||||
LEAD_ENRICHMENT_DEFAULT,
|
||||
),
|
||||
callInsight: promptDefault(
|
||||
'Post-call insight',
|
||||
'After each call, generates a 2-3 sentence summary + a single suggested next action for the lead record.',
|
||||
[{ key: 'hospitalName', description: 'Branded hospital display name' }],
|
||||
CALL_INSIGHT_DEFAULT,
|
||||
),
|
||||
callAssist: promptDefault(
|
||||
'Live call whisper',
|
||||
'Real-time suggestions whispered to the CC agent during a call, based on the running transcript.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
{
|
||||
key: 'context',
|
||||
description:
|
||||
'Pre-rendered call context (current lead, recent activities, available doctors)',
|
||||
},
|
||||
],
|
||||
CALL_ASSIST_DEFAULT,
|
||||
),
|
||||
recordingAnalysis: promptDefault(
|
||||
'Call recording analysis',
|
||||
'Analyses post-call recording transcripts to extract key topics, action items, coaching notes, and compliance flags.',
|
||||
[
|
||||
{ key: 'hospitalName', description: 'Branded hospital display name' },
|
||||
{
|
||||
key: 'summaryBlock',
|
||||
description:
|
||||
'Optional pre-rendered "Call summary: ..." line (empty when none)',
|
||||
},
|
||||
{
|
||||
key: 'topicsBlock',
|
||||
description:
|
||||
'Optional pre-rendered "Detected topics: ..." line (empty when none)',
|
||||
},
|
||||
],
|
||||
RECORDING_ANALYSIS_DEFAULT,
|
||||
),
|
||||
};
|
||||
|
||||
export const DEFAULT_AI_CONFIG: AiConfig = {
|
||||
provider: 'openai',
|
||||
model: 'gpt-4o-mini',
|
||||
temperature: 0.7,
|
||||
prompts: DEFAULT_AI_PROMPTS,
|
||||
provider: 'openai',
|
||||
model: 'gpt-4o-mini',
|
||||
temperature: 0.7,
|
||||
prompts: DEFAULT_AI_PROMPTS,
|
||||
};
|
||||
|
||||
// Field-by-field mapping from the legacy env vars used by ai-provider.ts
|
||||
// (AI_PROVIDER + AI_MODEL). API keys are NOT seeded — they remain in env.
|
||||
export const AI_ENV_SEEDS: Array<{ env: string; field: keyof Pick<AiConfig, 'provider' | 'model'> }> = [
|
||||
{ env: 'AI_PROVIDER', field: 'provider' },
|
||||
{ env: 'AI_MODEL', field: 'model' },
|
||||
export const AI_ENV_SEEDS: Array<{
|
||||
env: string;
|
||||
field: keyof Pick<AiConfig, 'provider' | 'model'>;
|
||||
}> = [
|
||||
{ env: 'AI_PROVIDER', field: 'provider' },
|
||||
{ env: 'AI_MODEL', field: 'model' },
|
||||
];
|
||||
|
||||
@@ -1,48 +1,58 @@
|
||||
import { Injectable } from '@nestjs/common';
|
||||
import { ConfigService } from '@nestjs/config';
|
||||
import axios from 'axios';
|
||||
import type { LeadNode, LeadActivityNode, CreateCallInput, CreateLeadActivityInput, UpdateLeadInput } from './platform.types';
|
||||
import type {
|
||||
LeadNode,
|
||||
LeadActivityNode,
|
||||
CreateCallInput,
|
||||
CreateLeadActivityInput,
|
||||
UpdateLeadInput,
|
||||
} from './platform.types';
|
||||
|
||||
@Injectable()
|
||||
export class PlatformGraphqlService {
|
||||
private readonly graphqlUrl: string;
|
||||
private readonly apiKey: string;
|
||||
private readonly graphqlUrl: string;
|
||||
private readonly apiKey: string;
|
||||
|
||||
constructor(private config: ConfigService) {
|
||||
this.graphqlUrl = config.get<string>('platform.graphqlUrl')!;
|
||||
this.apiKey = config.get<string>('platform.apiKey')!;
|
||||
constructor(private config: ConfigService) {
|
||||
this.graphqlUrl = config.get<string>('platform.graphqlUrl')!;
|
||||
this.apiKey = config.get<string>('platform.apiKey')!;
|
||||
}
|
||||
|
||||
// Server-to-server query using API key
|
||||
async query<T>(query: string, variables?: Record<string, any>): Promise<T> {
|
||||
return this.queryWithAuth<T>(query, variables, `Bearer ${this.apiKey}`);
|
||||
}
|
||||
|
||||
// Query using a passed-through auth header (user JWT)
|
||||
async queryWithAuth<T>(
|
||||
query: string,
|
||||
variables: Record<string, any> | undefined,
|
||||
authHeader: string,
|
||||
): Promise<T> {
|
||||
const response = await axios.post(
|
||||
this.graphqlUrl,
|
||||
{ query, variables },
|
||||
{
|
||||
headers: {
|
||||
'Content-Type': 'application/json',
|
||||
Authorization: authHeader,
|
||||
},
|
||||
},
|
||||
);
|
||||
|
||||
if (response.data.errors) {
|
||||
throw new Error(`GraphQL error: ${JSON.stringify(response.data.errors)}`);
|
||||
}
|
||||
|
||||
// Server-to-server query using API key
|
||||
async query<T>(query: string, variables?: Record<string, any>): Promise<T> {
|
||||
return this.queryWithAuth<T>(query, variables, `Bearer ${this.apiKey}`);
|
||||
}
|
||||
return response.data.data;
|
||||
}
|
||||
|
||||
// Query using a passed-through auth header (user JWT)
|
||||
async queryWithAuth<T>(query: string, variables: Record<string, any> | undefined, authHeader: string): Promise<T> {
|
||||
const response = await axios.post(
|
||||
this.graphqlUrl,
|
||||
{ query, variables },
|
||||
{
|
||||
headers: {
|
||||
'Content-Type': 'application/json',
|
||||
'Authorization': authHeader,
|
||||
},
|
||||
},
|
||||
);
|
||||
|
||||
if (response.data.errors) {
|
||||
throw new Error(`GraphQL error: ${JSON.stringify(response.data.errors)}`);
|
||||
}
|
||||
|
||||
return response.data.data;
|
||||
}
|
||||
|
||||
async findLeadByPhone(phone: string): Promise<LeadNode | null> {
|
||||
// Note: The exact filter syntax for PHONES fields depends on the platform
|
||||
// This queries leads and filters client-side by phone number
|
||||
const data = await this.query<{ leads: { edges: { node: LeadNode }[] } }>(
|
||||
`query FindLeads($first: Int) {
|
||||
async findLeadByPhone(phone: string): Promise<LeadNode | null> {
|
||||
// Note: The exact filter syntax for PHONES fields depends on the platform
|
||||
// This queries leads and filters client-side by phone number
|
||||
const data = await this.query<{ leads: { edges: { node: LeadNode }[] } }>(
|
||||
`query FindLeads($first: Int) {
|
||||
leads(first: $first, orderBy: { createdAt: DescNullsLast }) {
|
||||
edges {
|
||||
node {
|
||||
@@ -58,20 +68,26 @@ export class PlatformGraphqlService {
|
||||
}
|
||||
}
|
||||
}`,
|
||||
{ first: 100 },
|
||||
{ first: 100 },
|
||||
);
|
||||
|
||||
// Client-side phone matching (strip non-digits for comparison)
|
||||
const normalizedPhone = phone.replace(/\D/g, '');
|
||||
return (
|
||||
data.leads.edges.find((edge) => {
|
||||
const leadPhones = edge.node.contactPhone ?? [];
|
||||
return leadPhones.some(
|
||||
(p) =>
|
||||
p.number.replace(/\D/g, '').endsWith(normalizedPhone) ||
|
||||
normalizedPhone.endsWith(p.number.replace(/\D/g, '')),
|
||||
);
|
||||
})?.node ?? null
|
||||
);
|
||||
}
|
||||
|
||||
// Client-side phone matching (strip non-digits for comparison)
|
||||
const normalizedPhone = phone.replace(/\D/g, '');
|
||||
return data.leads.edges.find(edge => {
|
||||
const leadPhones = edge.node.contactPhone ?? [];
|
||||
return leadPhones.some(p => p.number.replace(/\D/g, '').endsWith(normalizedPhone) || normalizedPhone.endsWith(p.number.replace(/\D/g, '')));
|
||||
})?.node ?? null;
|
||||
}
|
||||
|
||||
async findLeadById(id: string): Promise<LeadNode | null> {
|
||||
const data = await this.query<{ lead: LeadNode }>(
|
||||
`query FindLead($id: ID!) {
|
||||
async findLeadById(id: string): Promise<LeadNode | null> {
|
||||
const data = await this.query<{ lead: LeadNode }>(
|
||||
`query FindLead($id: ID!) {
|
||||
lead(id: $id) {
|
||||
id createdAt
|
||||
contactName { firstName lastName }
|
||||
@@ -83,51 +99,58 @@ export class PlatformGraphqlService {
|
||||
aiSummary aiSuggestedAction
|
||||
}
|
||||
}`,
|
||||
{ id },
|
||||
);
|
||||
return data.lead;
|
||||
}
|
||||
{ id },
|
||||
);
|
||||
return data.lead;
|
||||
}
|
||||
|
||||
async updateLead(id: string, input: UpdateLeadInput): Promise<LeadNode> {
|
||||
const data = await this.query<{ updateLead: LeadNode }>(
|
||||
`mutation UpdateLead($id: ID!, $data: LeadUpdateInput!) {
|
||||
async updateLead(id: string, input: UpdateLeadInput): Promise<LeadNode> {
|
||||
const data = await this.query<{ updateLead: LeadNode }>(
|
||||
`mutation UpdateLead($id: ID!, $data: LeadUpdateInput!) {
|
||||
updateLead(id: $id, data: $data) {
|
||||
id leadStatus aiSummary aiSuggestedAction
|
||||
}
|
||||
}`,
|
||||
{ id, data: input },
|
||||
);
|
||||
return data.updateLead;
|
||||
}
|
||||
{ id, data: input },
|
||||
);
|
||||
return data.updateLead;
|
||||
}
|
||||
|
||||
async createCall(input: CreateCallInput): Promise<{ id: string }> {
|
||||
const data = await this.query<{ createCall: { id: string } }>(
|
||||
`mutation CreateCall($data: CallCreateInput!) {
|
||||
async createCall(input: CreateCallInput): Promise<{ id: string }> {
|
||||
const data = await this.query<{ createCall: { id: string } }>(
|
||||
`mutation CreateCall($data: CallCreateInput!) {
|
||||
createCall(data: $data) { id }
|
||||
}`,
|
||||
{ data: input },
|
||||
);
|
||||
return data.createCall;
|
||||
}
|
||||
{ data: input },
|
||||
);
|
||||
return data.createCall;
|
||||
}
|
||||
|
||||
async createLeadActivity(input: CreateLeadActivityInput): Promise<{ id: string }> {
|
||||
const data = await this.query<{ createLeadActivity: { id: string } }>(
|
||||
`mutation CreateLeadActivity($data: LeadActivityCreateInput!) {
|
||||
async createLeadActivity(
|
||||
input: CreateLeadActivityInput,
|
||||
): Promise<{ id: string }> {
|
||||
const data = await this.query<{ createLeadActivity: { id: string } }>(
|
||||
`mutation CreateLeadActivity($data: LeadActivityCreateInput!) {
|
||||
createLeadActivity(data: $data) { id }
|
||||
}`,
|
||||
{ data: input },
|
||||
);
|
||||
return data.createLeadActivity;
|
||||
}
|
||||
{ data: input },
|
||||
);
|
||||
return data.createLeadActivity;
|
||||
}
|
||||
|
||||
// --- Token passthrough versions (for user-driven requests) ---
|
||||
// --- Token passthrough versions (for user-driven requests) ---
|
||||
|
||||
async findLeadByPhoneWithToken(phone: string, authHeader: string): Promise<LeadNode | null> {
|
||||
const normalizedPhone = phone.replace(/\D/g, '');
|
||||
const last10 = normalizedPhone.slice(-10);
|
||||
async findLeadByPhoneWithToken(
|
||||
phone: string,
|
||||
authHeader: string,
|
||||
): Promise<LeadNode | null> {
|
||||
const normalizedPhone = phone.replace(/\D/g, '');
|
||||
const last10 = normalizedPhone.slice(-10);
|
||||
|
||||
const data = await this.queryWithAuth<{ leads: { edges: { node: LeadNode }[] } }>(
|
||||
`query FindLeads($first: Int) {
|
||||
const data = await this.queryWithAuth<{
|
||||
leads: { edges: { node: LeadNode }[] };
|
||||
}>(
|
||||
`query FindLeads($first: Int) {
|
||||
leads(first: $first, orderBy: [{ createdAt: DescNullsLast }]) {
|
||||
edges {
|
||||
node {
|
||||
@@ -143,28 +166,43 @@ export class PlatformGraphqlService {
|
||||
}
|
||||
}
|
||||
}`,
|
||||
{ first: 200 },
|
||||
authHeader,
|
||||
);
|
||||
{ first: 200 },
|
||||
authHeader,
|
||||
);
|
||||
|
||||
// Client-side phone matching
|
||||
return data.leads.edges.find(edge => {
|
||||
const phones = edge.node.contactPhone ?? [];
|
||||
if (Array.isArray(phones)) {
|
||||
return phones.some((p: any) => {
|
||||
const num = (p.number ?? p.primaryPhoneNumber ?? '').replace(/\D/g, '');
|
||||
return num.endsWith(last10) || last10.endsWith(num);
|
||||
});
|
||||
}
|
||||
// Handle single phone object
|
||||
const num = ((phones as any).primaryPhoneNumber ?? (phones as any).number ?? '').replace(/\D/g, '');
|
||||
// Client-side phone matching
|
||||
return (
|
||||
data.leads.edges.find((edge) => {
|
||||
const phones = edge.node.contactPhone ?? [];
|
||||
if (Array.isArray(phones)) {
|
||||
return phones.some((p: any) => {
|
||||
const num = (p.number ?? p.primaryPhoneNumber ?? '').replace(
|
||||
/\D/g,
|
||||
'',
|
||||
);
|
||||
return num.endsWith(last10) || last10.endsWith(num);
|
||||
})?.node ?? null;
|
||||
}
|
||||
});
|
||||
}
|
||||
// Handle single phone object
|
||||
const num = (
|
||||
(phones as any).primaryPhoneNumber ??
|
||||
(phones as any).number ??
|
||||
''
|
||||
).replace(/\D/g, '');
|
||||
return num.endsWith(last10) || last10.endsWith(num);
|
||||
})?.node ?? null
|
||||
);
|
||||
}
|
||||
|
||||
async getLeadActivitiesWithToken(leadId: string, authHeader: string, limit = 5): Promise<LeadActivityNode[]> {
|
||||
const data = await this.queryWithAuth<{ leadActivities: { edges: { node: LeadActivityNode }[] } }>(
|
||||
`query GetLeadActivities($filter: LeadActivityFilterInput, $first: Int) {
|
||||
async getLeadActivitiesWithToken(
|
||||
leadId: string,
|
||||
authHeader: string,
|
||||
limit = 5,
|
||||
): Promise<LeadActivityNode[]> {
|
||||
const data = await this.queryWithAuth<{
|
||||
leadActivities: { edges: { node: LeadActivityNode }[] };
|
||||
}>(
|
||||
`query GetLeadActivities($filter: LeadActivityFilterInput, $first: Int) {
|
||||
leadActivities(filter: $filter, first: $first, orderBy: [{ occurredAt: DescNullsLast }]) {
|
||||
edges {
|
||||
node {
|
||||
@@ -173,44 +211,51 @@ export class PlatformGraphqlService {
|
||||
}
|
||||
}
|
||||
}`,
|
||||
{ filter: { leadId: { eq: leadId } }, first: limit },
|
||||
authHeader,
|
||||
);
|
||||
return data.leadActivities.edges.map(e => e.node);
|
||||
}
|
||||
{ filter: { leadId: { eq: leadId } }, first: limit },
|
||||
authHeader,
|
||||
);
|
||||
return data.leadActivities.edges.map((e) => e.node);
|
||||
}
|
||||
|
||||
async updateLeadWithToken(id: string, input: UpdateLeadInput, authHeader: string): Promise<LeadNode> {
|
||||
// Response fragment deliberately excludes `leadStatus` — the staging
|
||||
// platform schema has this field renamed to `status`. Selecting the
|
||||
// old name rejects the whole mutation. Callers don't use the
|
||||
// returned fragment today, so returning just the id + AI fields
|
||||
// keeps this working across both schema shapes without a wider
|
||||
// rename hotfix.
|
||||
const data = await this.queryWithAuth<{ updateLead: LeadNode }>(
|
||||
`mutation UpdateLead($id: ID!, $data: LeadUpdateInput!) {
|
||||
async updateLeadWithToken(
|
||||
id: string,
|
||||
input: UpdateLeadInput,
|
||||
authHeader: string,
|
||||
): Promise<LeadNode> {
|
||||
// Response fragment deliberately excludes `leadStatus` — the staging
|
||||
// platform schema has this field renamed to `status`. Selecting the
|
||||
// old name rejects the whole mutation. Callers don't use the
|
||||
// returned fragment today, so returning just the id + AI fields
|
||||
// keeps this working across both schema shapes without a wider
|
||||
// rename hotfix.
|
||||
const data = await this.queryWithAuth<{ updateLead: LeadNode }>(
|
||||
`mutation UpdateLead($id: ID!, $data: LeadUpdateInput!) {
|
||||
updateLead(id: $id, data: $data) {
|
||||
id aiSummary aiSuggestedAction
|
||||
}
|
||||
}`,
|
||||
{ id, data: input },
|
||||
authHeader,
|
||||
);
|
||||
return data.updateLead;
|
||||
}
|
||||
{ id, data: input },
|
||||
authHeader,
|
||||
);
|
||||
return data.updateLead;
|
||||
}
|
||||
|
||||
// Fetch a single lead by id with the caller's JWT. Used by the
|
||||
// lead-enrich flow when the agent explicitly renames a caller from
|
||||
// the appointment/enquiry form and we need to regenerate the lead's
|
||||
// AI summary against fresh identity.
|
||||
//
|
||||
// The selected fields deliberately use the staging-aligned names
|
||||
// (`status`, `source`, `lastContacted`) rather than the older
|
||||
// `leadStatus`/`leadSource`/`lastContactedAt` names — otherwise the
|
||||
// query would be rejected on staging.
|
||||
async findLeadByIdWithToken(id: string, authHeader: string): Promise<any | null> {
|
||||
try {
|
||||
const data = await this.queryWithAuth<{ lead: any }>(
|
||||
`query FindLead($id: UUID!) {
|
||||
// Fetch a single lead by id with the caller's JWT. Used by the
|
||||
// lead-enrich flow when the agent explicitly renames a caller from
|
||||
// the appointment/enquiry form and we need to regenerate the lead's
|
||||
// AI summary against fresh identity.
|
||||
//
|
||||
// The selected fields deliberately use the staging-aligned names
|
||||
// (`status`, `source`, `lastContacted`) rather than the older
|
||||
// `leadStatus`/`leadSource`/`lastContactedAt` names — otherwise the
|
||||
// query would be rejected on staging.
|
||||
async findLeadByIdWithToken(
|
||||
id: string,
|
||||
authHeader: string,
|
||||
): Promise<any | null> {
|
||||
try {
|
||||
const data = await this.queryWithAuth<{ lead: any }>(
|
||||
`query FindLead($id: UUID!) {
|
||||
lead(filter: { id: { eq: $id } }) {
|
||||
id
|
||||
createdAt
|
||||
@@ -225,15 +270,17 @@ export class PlatformGraphqlService {
|
||||
aiSuggestedAction
|
||||
}
|
||||
}`,
|
||||
{ id },
|
||||
authHeader,
|
||||
);
|
||||
return data.lead ?? null;
|
||||
} catch {
|
||||
// Fall back to edge-style query in case the singular field
|
||||
// doesn't exist on this platform version.
|
||||
const data = await this.queryWithAuth<{ leads: { edges: { node: any }[] } }>(
|
||||
`query FindLead($id: UUID!) {
|
||||
{ id },
|
||||
authHeader,
|
||||
);
|
||||
return data.lead ?? null;
|
||||
} catch {
|
||||
// Fall back to edge-style query in case the singular field
|
||||
// doesn't exist on this platform version.
|
||||
const data = await this.queryWithAuth<{
|
||||
leads: { edges: { node: any }[] };
|
||||
}>(
|
||||
`query FindLead($id: UUID!) {
|
||||
leads(filter: { id: { eq: $id } }, first: 1) {
|
||||
edges {
|
||||
node {
|
||||
@@ -252,18 +299,83 @@ export class PlatformGraphqlService {
|
||||
}
|
||||
}
|
||||
}`,
|
||||
{ id },
|
||||
authHeader,
|
||||
);
|
||||
return data.leads.edges[0]?.node ?? null;
|
||||
}
|
||||
{ id },
|
||||
authHeader,
|
||||
);
|
||||
return data.leads.edges[0]?.node ?? null;
|
||||
}
|
||||
}
|
||||
|
||||
// --- Server-to-server versions (for webhooks, background jobs) ---
|
||||
async getPatientWithToken(
|
||||
patientId: string,
|
||||
authHeader: string,
|
||||
): Promise<any | null> {
|
||||
try {
|
||||
const data = await this.queryWithAuth<{ patient: any }>(
|
||||
`query GetPatient($id: UUID!) {
|
||||
patient(filter: { id: { eq: $id } }) {
|
||||
id
|
||||
fullName { firstName lastName }
|
||||
dateOfBirth
|
||||
patientType
|
||||
}
|
||||
}`,
|
||||
{ id: patientId },
|
||||
authHeader,
|
||||
);
|
||||
return data.patient ?? null;
|
||||
} catch {
|
||||
return null;
|
||||
}
|
||||
}
|
||||
|
||||
async getLeadActivities(leadId: string, limit = 3): Promise<LeadActivityNode[]> {
|
||||
const data = await this.query<{ leadActivities: { edges: { node: LeadActivityNode }[] } }>(
|
||||
`query GetLeadActivities($filter: LeadActivityFilterInput, $first: Int) {
|
||||
async getUpcomingAppointmentsWithToken(
|
||||
patientId: string,
|
||||
authHeader: string,
|
||||
limit = 3,
|
||||
): Promise<any[]> {
|
||||
try {
|
||||
const data = await this.queryWithAuth<{
|
||||
appointments: { edges: { node: any }[] };
|
||||
}>(
|
||||
`query GetAppointments($filter: AppointmentFilterInput, $first: Int) {
|
||||
appointments(filter: $filter, first: $first, orderBy: [{ scheduledAt: AscNullsLast }]) {
|
||||
edges {
|
||||
node {
|
||||
id
|
||||
scheduledAt
|
||||
appointmentType
|
||||
doctorName
|
||||
status
|
||||
}
|
||||
}
|
||||
}
|
||||
}`,
|
||||
{
|
||||
filter: {
|
||||
patientId: { eq: patientId },
|
||||
scheduledAt: { gte: new Date().toISOString() },
|
||||
},
|
||||
first: limit,
|
||||
},
|
||||
authHeader,
|
||||
);
|
||||
return data.appointments.edges.map((e) => e.node);
|
||||
} catch {
|
||||
return [];
|
||||
}
|
||||
}
|
||||
|
||||
// --- Server-to-server versions (for webhooks, background jobs) ---
|
||||
|
||||
async getLeadActivities(
|
||||
leadId: string,
|
||||
limit = 3,
|
||||
): Promise<LeadActivityNode[]> {
|
||||
const data = await this.query<{
|
||||
leadActivities: { edges: { node: LeadActivityNode }[] };
|
||||
}>(
|
||||
`query GetLeadActivities($filter: LeadActivityFilterInput, $first: Int) {
|
||||
leadActivities(filter: $filter, first: $first, orderBy: { occurredAt: DescNullsLast }) {
|
||||
edges {
|
||||
node {
|
||||
@@ -272,8 +384,8 @@ export class PlatformGraphqlService {
|
||||
}
|
||||
}
|
||||
}`,
|
||||
{ filter: { leadId: { eq: leadId } }, first: limit },
|
||||
);
|
||||
return data.leadActivities.edges.map(e => e.node);
|
||||
}
|
||||
{ filter: { leadId: { eq: leadId } }, first: limit },
|
||||
);
|
||||
return data.leadActivities.edges.map((e) => e.node);
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user