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feat: Kookoo IVR endpoint — outbound calls now bridge to agent SIP

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When customer answers outbound call, Kookoo hits /kookoo/ivr which
returns <dial record="true">523590</dial> to bridge the call to
the agent's SIP extension. Agent's browser rings, both connect.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
saridsa2
2026-03-19 18:19:50 +05:30
parent 6812006b53
commit d0cb68d8d7
3 changed files with 54 additions and 8 deletions
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10
src/ozonetel/ozonetel-agent.service.ts
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@@ -82,13 +82,9 @@ export class OzonetelAgentService {
callback_url: params.callbackUrl ?? `${callbackBase}/webhooks/kookoo/callback`,
});
// If IVR URL provided, Kookoo will hit it when call connects
// Otherwise use extra_data for simple TTS + hangup
if (params.ivrUrl) {
queryParams.set('url', params.ivrUrl);
} else {
queryParams.set('extra_data', '<response><playtext>Connecting you now</playtext><hangup/></response>');
}
// When customer answers, Kookoo hits our IVR endpoint which dials the agent's SIP
const ivrUrl = params.ivrUrl ?? `${callbackBase}/kookoo/ivr`;
queryParams.set('url', ivrUrl);
const response = await axios.get(
`https://in1-cpaas.ozonetel.com/outbound/outbound.php?${queryParams.toString()}`,