mirror of
https://dev.azure.com/globalhealthx/EMR/_git/helix-engage-server
synced 2026-04-11 18:08:16 +00:00
feat: SSE agent state, maint module, timestamp fix, missed call lead lookup
- SSE agent state stream: supervisor maintains state map from Ozonetel webhooks, streams via /api/supervisor/agent-state/stream - Force-logout via SSE: distinct force-logout event type avoids conflict with normal login cycle - Maint module (/api/maint): OTP-guarded endpoints for force-ready, unlock-agent, backfill-missed-calls, fix-timestamps - Fix Ozonetel IST→UTC timestamp conversion: istToUtc() in webhook controller and missed-queue service - Missed call lead lookup: ingestion queries leads by phone, stores leadId + leadName on Call entity - Timestamp backfill endpoint: throttled at 700ms/mutation, idempotent (skips already-fixed records) - Structured logging: full JSON payloads for agent/call webhooks, [DISPOSE] trace with agentId - Fix dead code: agent-state endpoint auto-assign was after return statement - Export SupervisorService for cross-module injection Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
191
src/maint/maint.controller.ts
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191
src/maint/maint.controller.ts
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import { Controller, Post, UseGuards, Logger } from '@nestjs/common';
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import { ConfigService } from '@nestjs/config';
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import { MaintGuard } from './maint.guard';
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import { OzonetelAgentService } from '../ozonetel/ozonetel-agent.service';
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import { PlatformGraphqlService } from '../platform/platform-graphql.service';
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import { SessionService } from '../auth/session.service';
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import { SupervisorService } from '../supervisor/supervisor.service';
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@Controller('api/maint')
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@UseGuards(MaintGuard)
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export class MaintController {
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private readonly logger = new Logger(MaintController.name);
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constructor(
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private readonly config: ConfigService,
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private readonly ozonetel: OzonetelAgentService,
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private readonly platform: PlatformGraphqlService,
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private readonly session: SessionService,
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private readonly supervisor: SupervisorService,
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) {}
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@Post('force-ready')
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async forceReady() {
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const agentId = this.config.get<string>('OZONETEL_AGENT_ID') ?? 'agent3';
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const password = process.env.OZONETEL_AGENT_PASSWORD ?? 'Test123$';
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const sipId = this.config.get<string>('OZONETEL_SIP_ID') ?? '521814';
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this.logger.log(`[MAINT] Force ready: agent=${agentId}`);
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try {
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await this.ozonetel.logoutAgent({ agentId, password });
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const result = await this.ozonetel.loginAgent({
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agentId,
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password,
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phoneNumber: sipId,
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mode: 'blended',
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});
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this.logger.log(`[MAINT] Force ready complete: ${JSON.stringify(result)}`);
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return { status: 'ok', message: `Agent ${agentId} force-readied`, result };
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} catch (error: any) {
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const message = error.response?.data?.message ?? error.message ?? 'Force ready failed';
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this.logger.error(`[MAINT] Force ready failed: ${message}`);
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return { status: 'error', message };
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}
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}
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@Post('unlock-agent')
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async unlockAgent() {
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const agentId = this.config.get<string>('OZONETEL_AGENT_ID') ?? 'agent3';
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this.logger.log(`[MAINT] Unlock agent session: ${agentId}`);
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try {
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const existing = await this.session.getSession(agentId);
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if (!existing) {
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return { status: 'ok', message: `No active session for ${agentId}` };
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}
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await this.session.unlockSession(agentId);
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// Push force-logout via SSE to all connected browsers for this agent
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this.supervisor.emitForceLogout(agentId);
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this.logger.log(`[MAINT] Session unlocked + force-logout pushed for ${agentId} (was held by IP ${existing.ip} since ${existing.lockedAt})`);
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return { status: 'ok', message: `Session unlocked and force-logout sent for ${agentId}`, previousSession: existing };
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} catch (error: any) {
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this.logger.error(`[MAINT] Unlock failed: ${error.message}`);
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return { status: 'error', message: error.message };
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}
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}
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@Post('backfill-missed-calls')
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async backfillMissedCalls() {
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this.logger.log('[MAINT] Backfill missed call lead names — starting');
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// Fetch all missed calls without a leadId
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const result = await this.platform.query<any>(
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`{ calls(first: 200, filter: {
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callStatus: { eq: MISSED },
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leadId: { is: NULL }
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}) { edges { node { id callerNumber { primaryPhoneNumber } } } } }`,
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);
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const calls = result?.calls?.edges?.map((e: any) => e.node) ?? [];
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if (calls.length === 0) {
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this.logger.log('[MAINT] No missed calls without leadId found');
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return { status: 'ok', total: 0, patched: 0 };
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}
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this.logger.log(`[MAINT] Found ${calls.length} missed calls without leadId`);
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let patched = 0;
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let skipped = 0;
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for (const call of calls) {
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const phone = call.callerNumber?.primaryPhoneNumber;
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if (!phone) { skipped++; continue; }
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const phoneDigits = phone.replace(/^\+91/, '');
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try {
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const leadResult = await this.platform.query<any>(
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`{ leads(first: 1, filter: {
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contactPhone: { primaryPhoneNumber: { like: "%${phoneDigits}" } }
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}) { edges { node { id contactName { firstName lastName } } } } }`,
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);
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const lead = leadResult?.leads?.edges?.[0]?.node;
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if (!lead) { skipped++; continue; }
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const fn = lead.contactName?.firstName ?? '';
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const ln = lead.contactName?.lastName ?? '';
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const leadName = `${fn} ${ln}`.trim();
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await this.platform.query<any>(
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`mutation { updateCall(id: "${call.id}", data: {
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leadId: "${lead.id}"${leadName ? `, leadName: "${leadName}"` : ''}
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}) { id } }`,
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);
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patched++;
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this.logger.log(`[MAINT] Patched ${phone} → ${leadName} (${lead.id})`);
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} catch (err) {
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this.logger.warn(`[MAINT] Failed to patch ${call.id}: ${err}`);
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skipped++;
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}
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}
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this.logger.log(`[MAINT] Backfill complete: ${patched} patched, ${skipped} skipped out of ${calls.length}`);
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return { status: 'ok', total: calls.length, patched, skipped };
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}
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@Post('fix-timestamps')
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async fixTimestamps() {
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this.logger.log('[MAINT] Fix call timestamps — subtracting 5:30 IST offset from existing records');
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const result = await this.platform.query<any>(
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`{ calls(first: 200) { edges { node { id startedAt endedAt createdAt } } } }`,
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);
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const calls = result?.calls?.edges?.map((e: any) => e.node) ?? [];
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if (calls.length === 0) {
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return { status: 'ok', total: 0, fixed: 0 };
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}
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this.logger.log(`[MAINT] Found ${calls.length} call records to check`);
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let fixed = 0;
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let skipped = 0;
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for (const call of calls) {
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if (!call.startedAt) { skipped++; continue; }
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// Skip records that don't need fixing: if startedAt is BEFORE createdAt,
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// it was already corrected (or is naturally correct)
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const started = new Date(call.startedAt).getTime();
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const created = new Date(call.createdAt).getTime();
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if (started <= created) {
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skipped++;
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continue;
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}
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try {
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const updates: string[] = [];
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const startDate = new Date(call.startedAt);
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startDate.setMinutes(startDate.getMinutes() - 330);
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updates.push(`startedAt: "${startDate.toISOString()}"`);
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if (call.endedAt) {
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const endDate = new Date(call.endedAt);
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endDate.setMinutes(endDate.getMinutes() - 330);
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updates.push(`endedAt: "${endDate.toISOString()}"`);
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}
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await this.platform.query<any>(
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`mutation { updateCall(id: "${call.id}", data: { ${updates.join(', ')} }) { id } }`,
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);
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fixed++;
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// Throttle: 700ms between mutations to stay under 100/min rate limit
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await new Promise(resolve => setTimeout(resolve, 700));
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} catch (err) {
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this.logger.warn(`[MAINT] Failed to fix ${call.id}: ${err}`);
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skipped++;
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}
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}
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this.logger.log(`[MAINT] Timestamp fix complete: ${fixed} fixed, ${skipped} skipped out of ${calls.length}`);
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return { status: 'ok', total: calls.length, fixed, skipped };
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}
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}
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