2 Commits

Author	SHA1	Message	Date
saridsa2	5e3ccbd040	feat: transcription fix + SLA write-back + real-time supervisor events ... - Deepgram: multichannel=true + language=multi (captures both speakers, multilingual) - LLM speaker identification (agent vs customer from conversational cues) - Removed summarize=v2 (incompatible with multilingual) - SLA computation on call creation (lead.createdAt → call.startedAt elapsed %) - WebSocket: supervisor room + call:created broadcast for real-time updates - Maint: clear-analysis-cache endpoint + scanKeys/deleteCache on SessionService - AI chat: rules-engine context routing with dedicated system prompt Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>	2026-04-01 16:59:23 +05:30
saridsa2	eb4000961f	feat: SSE agent state, maint module, timestamp fix, missed call lead lookup ... - SSE agent state stream: supervisor maintains state map from Ozonetel webhooks, streams via /api/supervisor/agent-state/stream - Force-logout via SSE: distinct force-logout event type avoids conflict with normal login cycle - Maint module (/api/maint): OTP-guarded endpoints for force-ready, unlock-agent, backfill-missed-calls, fix-timestamps - Fix Ozonetel IST→UTC timestamp conversion: istToUtc() in webhook controller and missed-queue service - Missed call lead lookup: ingestion queries leads by phone, stores leadId + leadName on Call entity - Timestamp backfill endpoint: throttled at 700ms/mutation, idempotent (skips already-fixed records) - Structured logging: full JSON payloads for agent/call webhooks, [DISPOSE] trace with agentId - Fix dead code: agent-state endpoint auto-assign was after return statement - Export SupervisorService for cross-module injection Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>	2026-03-24 22:04:31 +05:30