2 Commits

Author	SHA1	Message	Date
saridsa2	5e3ccbd040	feat: transcription fix + SLA write-back + real-time supervisor events ... - Deepgram: multichannel=true + language=multi (captures both speakers, multilingual) - LLM speaker identification (agent vs customer from conversational cues) - Removed summarize=v2 (incompatible with multilingual) - SLA computation on call creation (lead.createdAt → call.startedAt elapsed %) - WebSocket: supervisor room + call:created broadcast for real-time updates - Maint: clear-analysis-cache endpoint + scanKeys/deleteCache on SessionService - AI chat: rules-engine context routing with dedicated system prompt Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>	2026-04-01 16:59:23 +05:30
saridsa2	d488d551ed	feat: add call events orchestrator with WebSocket gateway, wire Exotel → lookup → enrich → push flow ... - CallEventsService orchestrates: Exotel webhook → lead lookup → AI enrichment → WebSocket push - CallEventsGateway (Socket.IO /call-events namespace) with agent room registration and disposition handling - EnrichedCallEvent/DispositionPayload types for frontend contract - Disposition flow: creates Call record, updates lead status, logs lead activity - Wired ExotelController to forward answered/ended events to CallEventsService - forwardRef used to resolve circular dependency between gateway and service Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>	2026-03-17 09:08:57 +05:30