Commit Graph

2 Commits

Author SHA1 Message Date
60d2329dd8 fix(call-attribution): resolve Ozonetel chain AgentNames to agent.id
Inbound transferred calls arrive with AgentName like 'RamaiahAdmin -> GlobalHealthX'. The webhook was persisting the raw chain string and leaving agentId null; the CDR enrichment cron then silently skipped 100% of rows because the bulk CDR keys on caller-leg UCID while the webhook stores monitorUCID — the join never matched.

- missed-call-webhook: split chain on ' -> ', take final handler,
  resolve via AgentLookupService (ozonetelAgentId + display name)
- cdr-enrichment: index CDR rows by both UCID and monitorUCID so
  the cron actually patches historical rows
- enrichment also parses chain in CDR AgentName as a second fallback
- spec: add CallerResolutionService + AgentLookupService mocks
2026-04-15 18:55:00 +05:30
ab65823c2e test: unit tests for Ozonetel integration, caller resolution, team, missed calls
48 tests across 5 new spec files, all passing in <1s:

- ozonetel-agent.service.spec: agent auth (login/logout/retry),
  manual dial, set disposition, change state, token caching (10 tests)
- missed-call-webhook.spec: webhook payload parsing, IST→UTC
  conversion, duration parsing, CallerID handling, JSON-wrapped
  body (9 tests)
- missed-queue.spec: abandon call polling, PENDING_CALLBACK status,
  UCID dedup, phone normalization, istToUtc utility (8 tests)
- caller-resolution.spec: phone→lead+patient resolution (4 paths:
  both exist, lead only, patient only, neither), caching, phone
  normalization, link-if-unlinked (9 tests)
- team.spec: 5-step member creation flow, SIP seat linking,
  validation, temp password Redis cache, email normalization,
  workspace context caching (8 tests)

Fixtures: ozonetel-payloads.ts with accurate Ozonetel API shapes
from official docs — webhook payloads, CDR records, abandon calls,
disposition responses, auth responses.

QA coverage: TC-MC-01/02/03, TC-IB-05/06/07, backs TC-IB/OB-01→06
via the Ozonetel service layer.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-10 09:32:40 +05:30