helix-admin/helix-engage-server
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mirror of https://dev.azure.com/globalhealthx/EMR/_git/helix-engage-server synced 2026-04-11 18:08:16 +00:00
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bb46549a4dc065fc054c656c6c2d7c8012f2c51f
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8 Commits

Author SHA1 Message Date
Kartik Datrika
bb46549a4d Merge branch 'dev' into dev-kartik 2026-03-23 17:21:00 +05:30
Kartik Datrika
a1157ab4c1 lint and format 2026-03-23 15:46:32 +05:30
saridsa2
4b5edc4e55 fix: appointmentStatus→status, missed call visibility, webhook callbackstatus, KB logging 
- Renamed appointmentStatus to status in search + call-assist queries
- Missed calls worklist: removed agentName filter (shared FIFO queue)
- Webhook sets callbackstatus: PENDING_CALLBACK on missed calls
- AI chat: added KB content logging for debugging

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
 2026-03-23 14:42:38 +05:30
saridsa2
cec2526d37 feat: Phase 2 — missed call queue ingestion, auto-assignment, endpoints 
- MissedQueueService: polls Ozonetel abandonCalls every 30s, dedup by phone
- Auto-assigns oldest PENDING_CALLBACK call on agent Ready (dispose + state change)
- GET /api/worklist/missed-queue, PATCH /api/worklist/missed-queue/:id/status
- Worklist query updated with callback fields and FIFO ordering
- PlatformGraphqlService.query() made public for server-to-server ops
- forwardRef circular dependency resolution between WorklistModule and OzonetelAgentModule

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
 2026-03-23 09:17:33 +05:30
saridsa2
ea482d0fed fix: restore callerNumber in missed calls worklist query 
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
 2026-03-19 13:13:19 +05:30
saridsa2
a0df752cfd feat: Ozonetel V3 dial endpoint, worklist query fixes 
- Switch outbound dial to /CAServicesV3/mdlConnection.php (tbManualDial)
- Use both Apikey + Basic Auth headers matching Ozonetel toolbar pattern
- Auto-login agent before dial attempt
- Dial controller returns 502 (not 401) for Ozonetel errors to prevent session logout
- Fix worklist: remove non-existent callId from followUp query
- Fix worklist: use unquoted MISSED enum, remove callerNumber subfield issue
- Worklist controller resolves agent name from platform currentUser API

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
 2026-03-18 18:34:32 +05:30
saridsa2
9688d5144e feat: migrate AI to Vercel AI SDK, add OpenAI provider, fix worklist 
- Replace raw @anthropic-ai/sdk with Vercel AI SDK (generateText, tool, generateObject)
- Add provider abstraction (ai-provider.ts) — swap OpenAI/Anthropic via env var
- AI chat controller: dynamic KB from platform (clinics, packages, insurance), zero hardcoding
- AI enrichment service: use generateObject with Zod schema instead of manual JSON parsing
- Worklist: resolve agent name from platform currentUser API instead of JWT decode
- Worklist: fix GraphQL field names to match platform remapping (source, status, direction, etc.)
- Config: add AI_PROVIDER, AI_MODEL, OPENAI_API_KEY env vars

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
 2026-03-18 16:45:05 +05:30
saridsa2
6f7d408724 feat: add worklist engine with prioritized missed calls, follow-ups, and leads 2026-03-18 11:26:04 +05:30