helix-engage-server/src/events/event-types.ts

// Event topic names
export const Topics = {
    CALL_COMPLETED: 'call.completed',
    CALL_MISSED: 'call.missed',
    AGENT_STATE: 'agent.state',
} as const;

// Event payloads
export type CallCompletedEvent = {
    callId: string | null;
    ucid: string;
    agentId: string;
    callerPhone: string;
    direction: string;
    durationSec: number;
    disposition: string;
    leadId: string | null;
    notes: string | null;
    timestamp: string;
};

export type CallMissedEvent = {
    callId: string | null;
    callerPhone: string;
    leadId: string | null;
    leadName: string | null;
    timestamp: string;
};

export type AgentStateEvent = {
    agentId: string;
    state: string;
    timestamp: string;
};

export type EventPayload = CallCompletedEvent | CallMissedEvent | AgentStateEvent;