saridsa2 4eb8cb80b2 feat(supervisor): Phase 2 metrics ingest — AgentEvent/AgentSession rollup ...

- New AgentHistoryService: persistAgentEvent pairs START/END for durationS, patchCallTiming updates Call SLA fields
- Supervisor service wires handleCallEvent (CALL_START on Answered, CALL_END on Disconnect) and handleAgentEvent (LOGIN/LOGOUT/PAUSE/RESUME/ACW_START/ACW_END/READY) via priorState-aware mapping
- setInterval-based nightly-ish rollup: every 15min aggregates AgentEvent into AgentSession per IST day (idempotent upsert by agentId+date)
- Ozonetel dispose flow extracts HandlingTime/WrapupDuration/HoldDuration from CDR, patches Call timing fields
- Field names match platform truncation: durationS, loginDurationS, busyTimeS, idleTimeS, pauseTimeS, wrapupTimeS, avgHandlingTimeS, handlingTimeS, acwDurationS, holdDurationS, responseTimeS, sessionDate → date
- Skips cleanly on workspaces where AgentEvent entity isn't synced

Known issue: pending-pair map has single slot per agent, so ACW_START overwrites pending CALL_START and CALL_END computes 0s duration. Fix in followup.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

2026-04-15 06:49:15 +05:30

..

__fixtures__

test: unit tests for Ozonetel integration, caller resolution, team, missed calls

2026-04-10 09:32:40 +05:30

ai

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

auth

fix: map HelixEngage Supervisor platform role to admin app role

2026-04-13 06:47:01 +05:30

call-assist

feat: team module, multi-stage Dockerfile, doctor utils, AI config overhaul

2026-04-10 08:37:58 +05:30

call-events

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

caller

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

config

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

events

feat: team module, multi-stage Dockerfile, doctor utils, AI config overhaul

2026-04-10 08:37:58 +05:30

exotel

feat: add call events orchestrator with WebSocket gateway, wire Exotel → lookup → enrich → push flow

2026-03-17 09:08:57 +05:30

graphql-proxy

feat: wire sidecar to platform — auth proxy with workspace subdomain, GraphQL proxy, health check

2026-03-18 07:15:47 +05:30

health

feat: wire sidecar to platform — auth proxy with workspace subdomain, GraphQL proxy, health check

2026-03-18 07:15:47 +05:30

livekit-agent

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

maint

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

masterdata

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

ozonetel

feat(supervisor): Phase 2 metrics ingest — AgentEvent/AgentSession rollup

2026-04-15 06:49:15 +05:30

platform

feat: POST /api/lead/:id/enrich for on-demand AI summary regen

2026-04-07 13:53:46 +05:30

recordings

feat: team module, multi-stage Dockerfile, doctor utils, AI config overhaul

2026-04-10 08:37:58 +05:30

rules-engine

fix: camelCase field names + dial uses per-agent config

2026-04-10 14:29:19 +05:30

search

fix: appointmentStatus→status, missed call visibility, webhook callbackstatus, KB logging

2026-03-23 14:42:38 +05:30

shared

feat: team module, multi-stage Dockerfile, doctor utils, AI config overhaul

2026-04-10 08:37:58 +05:30

supervisor

feat(supervisor): Phase 2 metrics ingest — AgentEvent/AgentSession rollup

2026-04-15 06:49:15 +05:30

team

test: unit tests for Ozonetel integration, caller resolution, team, missed calls

2026-04-10 09:32:40 +05:30

widget

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

worklist

fix+feat: morning QA fixes, worklist pagination, misc sidecar improvements

2026-04-15 06:49:02 +05:30

app.controller.spec.ts

chore: scaffold NestJS sidecar with config, CORS, and dependency setup

2026-03-17 09:02:15 +05:30

app.controller.ts

chore: scaffold NestJS sidecar with config, CORS, and dependency setup

2026-03-17 09:02:15 +05:30

app.module.ts

feat: master data endpoint — cached departments, doctors, clinics

2026-04-10 17:31:01 +05:30

app.service.ts

chore: scaffold NestJS sidecar with config, CORS, and dependency setup

2026-03-17 09:02:15 +05:30

main.ts

feat: widget chat with generative UI, branch selection, captcha gate, lead dedup

2026-04-06 16:04:46 +05:30

telephony-registration.service.ts

feat: telephony dispatcher registration — sidecar self-registers on boot

2026-04-10 15:08:30 +05:30