Files
helix-engage-server/src
saridsa2 7717536622 fix: server-side ACW auto-dispose (Layer 3) — 30s timeout safety net
When Ozonetel sends an ACW event, starts a 30-second timer. If no
/api/ozonetel/dispose call arrives within that window (frontend
crashed, tab closed, page refreshed), auto-disposes with "General
Enquiry" + autoRelease:true. Agent exits ACW automatically.

Timer is cancelled when:
  - Frontend submits disposition normally (cancelAcwTimer in controller)
  - Agent transitions to Ready or Offline
  - Agent logs out

Wiring: OzonetelAgentModule now imports SupervisorModule (forwardRef
for circular dep), controller injects SupervisorService to cancel
the timer on successful dispose.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-10 12:29:41 +05:30
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