mirror of
https://dev.azure.com/globalhealthx/EMR/_git/helix-engage-server
synced 2026-05-18 20:08:19 +00:00
saridsa2
8dcfa5a72f
Phase A+B of the alerts overhaul: - New PerformanceFactsProvider exposes agent.idleMinutes (from AgentSession), agent.busyMinutes, agent.totalCallsToday, agent.bookedCallsToday, agent.conversionPercent - Implement EscalateActionHandler (was a stub): persists a PerformanceAlert row, dedupes per agent+type+IST date so a 5-min cron can't spam, updates value if it changes - New PerformanceConsumer: setInterval every 5 min, reads on_schedule rules referencing agent.* facts, evaluates per agent, dispatches escalate actions - Two starter rules in hospital-starter.json: excessive-idle (>60min) and low-conversion (<15% with >10 calls today). NPS deferred — no source signal exists yet - New PerformanceAlertsController: GET /api/supervisor/performance-alerts (active list), POST /:id/dismiss, POST /dismiss-all - Rules engine now injects EscalateActionHandler via DI so the action has access to PlatformGraphqlService for persistence Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
21 lines
1.2 KiB
TypeScript
21 lines
1.2 KiB
TypeScript
import { Module, forwardRef } from '@nestjs/common';
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import { PlatformModule } from '../platform/platform.module';
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import { OzonetelAgentModule } from '../ozonetel/ozonetel-agent.module';
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import { SupervisorController } from './supervisor.controller';
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import { SupervisorBargeController } from './supervisor-barge.controller';
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import { PerformanceAlertsController } from './performance-alerts.controller';
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import { SupervisorService } from './supervisor.service';
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import { AgentHistoryService } from './agent-history.service';
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import { OzonetelAdminAuthService } from '../ozonetel/ozonetel-admin-auth.service';
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// Note: TelephonyConfigService is available without import because
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// ConfigThemeModule is @Global(). Do NOT import ConfigThemeModule here
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// — it causes a circular dependency via AuthModule.
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@Module({
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imports: [PlatformModule, forwardRef(() => OzonetelAgentModule)],
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controllers: [SupervisorController, SupervisorBargeController, PerformanceAlertsController],
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providers: [SupervisorService, AgentHistoryService, OzonetelAdminAuthService],
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exports: [SupervisorService, AgentHistoryService, OzonetelAdminAuthService],
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})
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export class SupervisorModule {}
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