import { useEffect, useState } from 'react';
import ReactECharts from 'echarts-for-react';
import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
import {
    faPhoneVolume, faPhoneArrowDown, faCalendarCheck, faClock,
    faPercent, faRightToBracket,
} from '@fortawesome/pro-duotone-svg-icons';
import { getLocalTimeZone, parseDate, today as todayDate } from '@internationalized/date';
import type { DateValue } from 'react-aria-components';
import { DatePicker } from '@/components/application/date-picker/date-picker';
import { TopBar } from '@/components/layout/top-bar';
import { apiClient } from '@/lib/api-client';
import { cx } from '@/utils/cx';

type PerformanceData = {
    date: string;
    calls: { total: number; inbound: number; outbound: number; answered: number; missed: number };
    avgTalkTimeSec: number;
    avgHandlingTime: string;
    conversionRate: number;
    appointmentsBooked: number;
    timeUtilization: {
        totalLoginDuration: string;
        totalBusyTime: string;
        totalIdleTime: string;
        totalPauseTime: string;
        totalWrapupTime: string;
        totalDialTime: string;
    } | null;
    dispositions: Record<string, number>;
};

const parseTime = (timeStr: string): number => {
    const parts = timeStr.split(':').map(Number);
    if (parts.length === 3) return parts[0] * 3600 + parts[1] * 60 + parts[2];
    return 0;
};

const formatDuration = (seconds: number): string => {
    if (seconds < 60) return `${seconds}s`;
    const mins = Math.floor(seconds / 60);
    const secs = seconds % 60;
    if (mins < 60) return secs > 0 ? `${mins}m ${secs}s` : `${mins}m`;
    const hrs = Math.floor(mins / 60);
    return `${hrs}h ${mins % 60}m`;
};

const BRAND = {
    blue600: 'rgb(32, 96, 160)',
    blue500: 'rgb(56, 120, 180)',
    blue400: 'rgb(96, 150, 200)',
    blue300: 'rgb(138, 180, 220)',
    success: 'rgb(23, 178, 106)',
    warning: 'rgb(247, 144, 9)',
    error: 'rgb(240, 68, 56)',
    gray400: 'rgb(164, 167, 174)',
    purple: 'rgb(158, 119, 237)',
};

type KpiCardProps = {
    icon: any;
    iconColor: string;
    label: string;
    value: string | number;
    subtitle?: string;
};

const KpiCard = ({ icon, iconColor, label, value, subtitle }: KpiCardProps) => (
    <div className="flex flex-col gap-2 rounded-xl border border-secondary bg-primary p-4">
        <div className="flex items-center justify-between">
            <span className="text-xs font-semibold text-tertiary uppercase tracking-wider">{label}</span>
            <FontAwesomeIcon icon={icon} className={cx('size-4', iconColor)} />
        </div>
        <p className="text-2xl font-bold text-primary">{value}</p>
        {subtitle && <p className="text-xs text-tertiary">{subtitle}</p>}
    </div>
);

export const MyPerformancePage = () => {
    const [data, setData] = useState<PerformanceData | null>(null);
    const [loading, setLoading] = useState(true);
    const [selectedDate, setSelectedDate] = useState(() => new Date().toISOString().split('T')[0]);

    useEffect(() => {
        setLoading(true);
        const agentCfg = JSON.parse(localStorage.getItem('helix_agent_config') ?? '{}');
        const agentId = agentCfg.ozonetelAgentId ?? '';
        apiClient.get<PerformanceData>(`/api/ozonetel/performance?date=${selectedDate}&agentId=${agentId}`, { silent: true })
            .then(setData)
            .catch(() => setData(null))
            .finally(() => setLoading(false));
    }, [selectedDate]);

    const now = todayDate(getLocalTimeZone());
    const dateValue = selectedDate ? parseDate(selectedDate) : now;

    const handleDateChange = (value: DateValue | null) => {
        if (value) {
            setSelectedDate(value.toString());
        }
    };

    return (
        <div className="flex flex-1 flex-col">
            <TopBar title="My Performance" subtitle="Personal call center metrics" />

            <div className="flex flex-1 flex-col overflow-y-auto p-6 gap-6">
                {/* Date selector */}
                <div className="flex items-center gap-2">
                    <button
                        onClick={() => setSelectedDate(now.toString())}
                        className={cx(
                            'px-3 py-1.5 text-xs font-medium rounded-lg transition duration-100 ease-linear',
                            selectedDate === now.toString()
                                ? 'bg-brand-solid text-white'
                                : 'bg-secondary text-secondary hover:bg-secondary_hover',
                        )}
                    >
                        Today
                    </button>
                    <button
                        onClick={() => setSelectedDate(now.subtract({ days: 1 }).toString())}
                        className={cx(
                            'px-3 py-1.5 text-xs font-medium rounded-lg transition duration-100 ease-linear',
                            selectedDate === now.subtract({ days: 1 }).toString()
                                ? 'bg-brand-solid text-white'
                                : 'bg-secondary text-secondary hover:bg-secondary_hover',
                        )}
                    >
                        Yesterday
                    </button>
                    <DatePicker
                        value={dateValue}
                        onChange={handleDateChange}
                        maxValue={now}
                        aria-label="Select date"
                    />
                </div>

                {loading ? (
                    <div className="flex items-center justify-center py-20">
                        <p className="text-sm text-tertiary">Loading performance data...</p>
                    </div>
                ) : !data ? (
                    <div className="flex items-center justify-center py-20">
                        <p className="text-sm text-tertiary">No performance data available for this date.</p>
                    </div>
                ) : (
                    <>
                        {/* KPI Cards */}
                        <div className="grid grid-cols-2 lg:grid-cols-3 xl:grid-cols-6 gap-4">
                            <KpiCard
                                icon={faPhoneVolume}
                                iconColor="text-fg-brand-primary"
                                label="Total Calls"
                                value={data.calls.total}
                                subtitle={`${data.calls.inbound} in · ${data.calls.outbound} out`}
                            />
                            <KpiCard
                                icon={faPhoneArrowDown}
                                iconColor="text-fg-success-primary"
                                label="Answered"
                                value={data.calls.answered}
                                subtitle={`${data.calls.missed} missed`}
                            />
                            <KpiCard
                                icon={faCalendarCheck}
                                iconColor="text-fg-brand-primary"
                                label="Appts Booked"
                                value={data.appointmentsBooked}
                            />
                            <KpiCard
                                icon={faClock}
                                iconColor="text-fg-warning-primary"
                                label="Avg Talk Time"
                                value={formatDuration(data.avgTalkTimeSec)}
                            />
                            <KpiCard
                                icon={faPercent}
                                iconColor="text-fg-success-primary"
                                label="Conversion"
                                value={`${data.conversionRate}%`}
                            />
                            <KpiCard
                                icon={faRightToBracket}
                                iconColor="text-fg-brand-primary"
                                label="Login Time"
                                value={data.timeUtilization ? formatDuration(parseTime(data.timeUtilization.totalLoginDuration)) : '—'}
                            />
                        </div>

                        {/* Charts row */}
                        <div className="grid grid-cols-1 lg:grid-cols-2 gap-6">
                            {/* Call breakdown bar chart */}
                            <div className="rounded-xl border border-secondary bg-primary p-4">
                                <h3 className="text-sm font-semibold text-primary mb-4">Call Breakdown</h3>
                                <ReactECharts
                                    option={{
                                        tooltip: { trigger: 'axis' },
                                        grid: { left: 40, right: 20, top: 20, bottom: 30 },
                                        xAxis: {
                                            type: 'category',
                                            data: ['Inbound', 'Outbound', 'Answered', 'Missed'],
                                            axisLabel: { fontSize: 11, color: '#667085' },
                                        },
                                        yAxis: {
                                            type: 'value',
                                            axisLabel: { fontSize: 11, color: '#667085' },
                                        },
                                        series: [{
                                            type: 'bar',
                                            data: [
                                                { value: data.calls.inbound, itemStyle: { color: BRAND.blue600 } },
                                                { value: data.calls.outbound, itemStyle: { color: BRAND.blue400 } },
                                                { value: data.calls.answered, itemStyle: { color: BRAND.success } },
                                                { value: data.calls.missed, itemStyle: { color: BRAND.error } },
                                            ],
                                            barWidth: '50%',
                                            itemStyle: { borderRadius: [4, 4, 0, 0] },
                                            label: { show: true, position: 'top', fontSize: 11, color: '#344054', fontWeight: 600 },
                                        }],
                                    }}
                                    style={{ height: 240 }}
                                />
                            </div>

                            {/* Disposition donut */}
                            <div className="rounded-xl border border-secondary bg-primary p-4">
                                <h3 className="text-sm font-semibold text-primary mb-4">Disposition Breakdown</h3>
                                {Object.keys(data.dispositions).length === 0 ? (
                                    <div className="flex items-center justify-center h-[240px]">
                                        <p className="text-xs text-quaternary">No dispositions recorded</p>
                                    </div>
                                ) : (
                                    <ReactECharts
                                        option={{
                                            tooltip: { trigger: 'item', formatter: '{b}: {c} ({d}%)' },
                                            legend: {
                                                orient: 'vertical',
                                                right: 10,
                                                top: 'center',
                                                textStyle: { fontSize: 11, color: '#667085' },
                                            },
                                            series: [{
                                                type: 'pie',
                                                radius: ['45%', '70%'],
                                                center: ['35%', '50%'],
                                                avoidLabelOverlap: true,
                                                label: { show: true, formatter: '{d}%', fontSize: 11, color: '#344054', fontWeight: 600 },
                                                labelLine: { show: true, length: 6, length2: 6 },
                                                data: Object.entries(data.dispositions).map(([name, value], i) => ({
                                                    name,
                                                    value,
                                                    itemStyle: {
                                                        color: [BRAND.blue600, BRAND.success, BRAND.warning, BRAND.purple, BRAND.gray400, BRAND.error][i % 6],
                                                    },
                                                })),
                                            }],
                                        }}
                                        style={{ height: 240 }}
                                    />
                                )}
                            </div>
                        </div>

                        {/* Time utilization */}
                        {data.timeUtilization && (
                            <div className="rounded-xl border border-secondary bg-primary p-4">
                                <h3 className="text-sm font-semibold text-primary mb-4">Time Utilization</h3>
                                <TimeBar utilization={data.timeUtilization} />
                            </div>
                        )}
                    </>
                )}
            </div>
        </div>
    );
};

const TimeBar = ({ utilization }: { utilization: NonNullable<PerformanceData['timeUtilization']> }) => {
    const busy = parseTime(utilization.totalBusyTime);
    const idle = parseTime(utilization.totalIdleTime);
    const pause = parseTime(utilization.totalPauseTime);
    const wrapup = parseTime(utilization.totalWrapupTime);
    const dial = parseTime(utilization.totalDialTime);
    const total = busy + idle + pause + wrapup + dial;

    if (total === 0) {
        return <p className="text-xs text-quaternary">No time data available</p>;
    }

    const segments = [
        { label: 'Busy', value: busy, color: BRAND.blue600 },
        { label: 'Dialing', value: dial, color: BRAND.blue400 },
        { label: 'Idle', value: idle, color: BRAND.gray400 },
        { label: 'Wrap-up', value: wrapup, color: BRAND.warning },
        { label: 'Pause', value: pause, color: BRAND.error },
    ].filter(s => s.value > 0);

    return (
        <div className="space-y-3">
            {/* Stacked bar */}
            <div className="flex h-6 rounded-lg overflow-hidden">
                {segments.map(s => (
                    <div
                        key={s.label}
                        style={{ width: `${(s.value / total) * 100}%`, backgroundColor: s.color }}
                        title={`${s.label}: ${formatDuration(s.value)}`}
                    />
                ))}
            </div>

            {/* Legend */}
            <div className="flex flex-wrap gap-4">
                {segments.map(s => (
                    <div key={s.label} className="flex items-center gap-2">
                        <div className="size-2.5 rounded-full" style={{ backgroundColor: s.color }} />
                        <span className="text-xs text-secondary">{s.label}</span>
                        <span className="text-xs font-semibold text-primary">{formatDuration(s.value)}</span>
                        <span className="text-xs text-quaternary">({Math.round((s.value / total) * 100)}%)</span>
                    </div>
                ))}
            </div>
        </div>
    );
};
