feat: outbound call UI — immediate call card, auto-answer SIP bridge

- ClickToCallButton sets callState='ringing-out' immediately on click
- ActiveCallCard shows "Calling..." state for outbound
- SIP manager auto-answers incoming SIP when outbound is pending (Kookoo bridge)
- CallPrepCard shows lead context while dialing
- On error, resets state cleanly

Flow: Click Call → UI shows call card → Kookoo dials customer →
customer answers → SIP bridges → auto-answer → active call → disposition

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

src/components/call-desk/active-call-card.tsx

@@ -105,7 +105,33 @@ export const ActiveCallCard = ({ lead, callerPhone }: ActiveCallCardProps) => {
         setCallerNumber(null);
     };
 
-    // Ringing state
+    // Outbound ringing — agent initiated the call
+    if (callState === 'ringing-out') {
+        return (
+            <div className="rounded-xl bg-brand-primary p-4">
+                <div className="flex items-center gap-3">
+                    <div className="relative">
+                        <div className="absolute inset-0 animate-pulse rounded-full bg-brand-solid opacity-20" />
+                        <div className="relative flex size-10 items-center justify-center rounded-full bg-brand-solid">
+                            <FontAwesomeIcon icon={faPhone} className="size-4 text-white" />
+                        </div>
+                    </div>
+                    <div className="min-w-0 flex-1">
+                        <p className="text-xs font-bold uppercase tracking-wider text-brand-secondary">Calling...</p>
+                        <p className="text-lg font-bold text-primary">{fullName || phoneDisplay}</p>
+                        {fullName && <p className="text-sm text-secondary">{phoneDisplay}</p>}
+                    </div>
+                </div>
+                <div className="mt-3 flex gap-2">
+                    <Button size="sm" color="primary-destructive" onClick={() => { hangup(); handleReset(); }}>
+                        Cancel
+                    </Button>
+                </div>
+            </div>
+        );
+    }
+
+    // Inbound ringing
     if (callState === 'ringing-in') {
         return (
             <div className="rounded-xl bg-brand-primary p-4">

src/components/call-desk/click-to-call-button.tsx

@@ -1,7 +1,10 @@
 import { useState } from 'react';
 import { Phone01 } from '@untitledui/icons';
+import { useSetAtom } from 'jotai';
 import { Button } from '@/components/base/buttons/button';
 import { useSip } from '@/providers/sip-provider';
+import { sipCallStateAtom, sipCallerNumberAtom } from '@/state/sip-state';
+import { setOutboundPending } from '@/state/sip-manager';
 import { apiClient } from '@/lib/api-client';
 import { notify } from '@/lib/toast';
 
@@ -15,14 +18,25 @@ interface ClickToCallButtonProps {
 export const ClickToCallButton = ({ phoneNumber, leadId, label, size = 'sm' }: ClickToCallButtonProps) => {
     const { isRegistered, isInCall } = useSip();
     const [dialing, setDialing] = useState(false);
+    const setCallState = useSetAtom(sipCallStateAtom);
+    const setCallerNumber = useSetAtom(sipCallerNumberAtom);
 
     const handleDial = async () => {
         setDialing(true);
+
+        // Immediately show the call UI and mark outbound pending for auto-answer
+        setCallState('ringing-out');
+        setCallerNumber(phoneNumber);
+        setOutboundPending(true);
+
         try {
             await apiClient.post('/api/ozonetel/dial', { phoneNumber, leadId });
-            notify.success('Dialing', `Calling ${phoneNumber}...`);
         } catch {
-            // apiClient.post already toasts the error
+            // API error — reset call state
+            setCallState('idle');
+            setCallerNumber(null);
+            setOutboundPending(false);
+            notify.error('Dial Failed', 'Could not place the call');
         } finally {
             setDialing(false);
         }
@@ -37,7 +51,7 @@ export const ClickToCallButton = ({ phoneNumber, leadId, label, size = 'sm' }: C
             isDisabled={!isRegistered || isInCall || !phoneNumber || dialing}
             isLoading={dialing}
         >
-            {dialing ? 'Dialing...' : (label ?? 'Call')}
+            {label ?? 'Call'}
         </Button>
     );
 };

src/state/sip-manager.ts

@@ -4,6 +4,7 @@ import type { SIPConfig, ConnectionStatus, CallState } from '@/types/sip';
 // Singleton SIP client — survives React StrictMode remounts
 let sipClient: SIPClient | null = null;
 let connected = false;
+let outboundPending = false;
 
 type StateUpdater = {
     setConnectionStatus: (status: ConnectionStatus) => void;
@@ -17,6 +18,14 @@ export function registerSipStateUpdater(updater: StateUpdater) {
     stateUpdater = updater;
 }
 
+export function setOutboundPending(pending: boolean) {
+    outboundPending = pending;
+}
+
+export function isOutboundPending(): boolean {
+    return outboundPending;
+}
+
 export function connectSip(config: SIPConfig): void {
     if (connected || sipClient?.isRegistered() || sipClient?.isConnected()) {
         return;
@@ -38,6 +47,17 @@ export function connectSip(config: SIPConfig): void {
         config,
         (status) => stateUpdater?.setConnectionStatus(status),
         (state, number) => {
+            // Auto-answer SIP when it's a bridge from our outbound Kookoo call
+            if (state === 'ringing-in' && outboundPending) {
+                outboundPending = false;
+                // Auto-answer after a brief delay to let SIP negotiate
+                setTimeout(() => {
+                    sipClient?.answer();
+                    stateUpdater?.setCallState('active');
+                }, 500);
+                return;
+            }
+
             stateUpdater?.setCallState(state);
             if (number !== undefined) stateUpdater?.setCallerNumber(number ?? null);
         },
@@ -50,6 +70,7 @@ export function disconnectSip(): void {
     sipClient?.disconnect();
     sipClient = null;
     connected = false;
+    outboundPending = false;
     stateUpdater?.setConnectionStatus('disconnected');
 }