feat: call-desk refresh — disposition modal, active-call UI, worklist + perf updates

- Call-desk: active-call-card supervisor presence badges, incoming-call-card polish, transfer-dialog, call-log
- Disposition modal: auto-lock based on actions taken, not-interested split
- Forms: appointment-form + enquiry-form improvements (placeholder handling, phone format)
- Worklist-panel: pagination awareness, filter chips
- Pages: all-leads/patients/patient-360/missed-calls/team-performance/call-history/appointments polish
- SIP: sip-client reconnect, sip-provider + sip-manager state, agent-status-toggle spinner
- Hooks: use-agent-state supervisor SSE events, use-worklist, use-performance-alerts
- Types: entities.ts extended

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

src/components/call-desk/disposition-form.tsx

@@ -20,6 +20,18 @@ const dispositionOptions: Array<{
         activeClass: 'bg-success-solid text-white ring-transparent',
         defaultClass: 'bg-success-primary text-success-primary border-success',
     },
+    {
+        value: 'APPOINTMENT_RESCHEDULED',
+        label: 'Appt Rescheduled',
+        activeClass: 'bg-warning-solid text-white ring-transparent',
+        defaultClass: 'bg-warning-primary text-warning-primary border-warning',
+    },
+    {
+        value: 'APPOINTMENT_CANCELLED',
+        label: 'Appt Cancelled',
+        activeClass: 'bg-error-solid text-white ring-transparent',
+        defaultClass: 'bg-error-primary text-error-primary border-error',
+    },
     {
         value: 'FOLLOW_UP_SCHEDULED',
         label: 'Follow-up Needed',
@@ -45,11 +57,17 @@ const dispositionOptions: Array<{
         defaultClass: 'bg-secondary text-secondary border-secondary',
     },
     {
-        value: 'CALLBACK_REQUESTED',
+        value: 'NOT_INTERESTED',
         label: 'Not Interested',
         activeClass: 'bg-error-solid text-white ring-transparent',
         defaultClass: 'bg-error-primary text-error-primary border-error',
     },
+    {
+        value: 'CALLBACK_REQUESTED',
+        label: 'Callback Requested',
+        activeClass: 'bg-utility-blue-600 text-white ring-transparent',
+        defaultClass: 'bg-utility-blue-50 text-utility-blue-700 border-utility-blue-200',
+    },
 ];
 
 export const DispositionForm = ({ onSubmit, defaultDisposition }: DispositionFormProps) => {