feat: call-desk refresh — disposition modal, active-call UI, worklist + perf updates

- Call-desk: active-call-card supervisor presence badges, incoming-call-card polish, transfer-dialog, call-log
- Disposition modal: auto-lock based on actions taken, not-interested split
- Forms: appointment-form + enquiry-form improvements (placeholder handling, phone format)
- Worklist-panel: pagination awareness, filter chips
- Pages: all-leads/patients/patient-360/missed-calls/team-performance/call-history/appointments polish
- SIP: sip-client reconnect, sip-provider + sip-manager state, agent-status-toggle spinner
- Hooks: use-agent-state supervisor SSE events, use-worklist, use-performance-alerts
- Types: entities.ts extended

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

src/hooks/use-worklist.ts

@@ -15,10 +15,11 @@ type MissedCall = {
     disposition: string | null;
     callNotes: string | null;
     leadId: string | null;
-    callbackstatus: string | null;
-    callsourcenumber: string | null;
-    missedcallcount: number | null;
-    callbackattemptedat: string | null;
+    leadName: string | null;
+    callbackStatus: string | null;
+    callSourceNumber: string | null;
+    missedCallCount: number | null;
+    callbackAttemptedAt: string | null;
 };
 
 type WorklistFollowUp = {
@@ -32,6 +33,8 @@ type WorklistFollowUp = {
     assignedAgent: string | null;
     patientId: string | null;
     callId: string | null;
+    patientName?: string;
+    patientPhone?: string;
 };
 
 type WorklistLead = {