diff --git a/src/components/layout/app-shell.tsx b/src/components/layout/app-shell.tsx
index 85ce909..5f0a928 100644
--- a/src/components/layout/app-shell.tsx
+++ b/src/components/layout/app-shell.tsx
@@ -8,7 +8,6 @@ import { useSip } from '@/providers/sip-provider';
 import { CallWidget } from '@/components/call-desk/call-widget';
 import { MaintOtpModal } from '@/components/modals/maint-otp-modal';
 import { AgentStatusToggle } from '@/components/call-desk/agent-status-toggle';
-import { NotificationBell } from './notification-bell';
 import { ResumeSetupBanner } from '@/components/setup/resume-setup-banner';
 import { Badge } from '@/components/base/badges/badges';
 import { useAuth } from '@/providers/auth-provider';
@@ -25,7 +24,7 @@ interface AppShellProps {
 
 export const AppShell = ({ children }: AppShellProps) => {
     const { pathname } = useLocation();
-    const { isCCAgent, isAdmin } = useAuth();
+    const { isCCAgent } = useAuth();
     const { isOpen, activeAction, close } = useMaintShortcuts();
     const { connectionStatus, isRegistered } = useSip();
     const networkQuality = useNetworkStatus();
@@ -118,35 +117,25 @@ export const AppShell = ({ children }: AppShellProps) => {
             <div className="flex h-screen bg-primary">
                 <Sidebar activeUrl={pathname} />
                 <div className="flex flex-1 flex-col overflow-hidden">
-                    {/* Persistent top bar — visible on all pages */}
-                    {(hasAgentConfig || isAdmin) && (
+                    {/* Agent top bar — network indicator + status toggle (agents only) */}
+                    {hasAgentConfig && (
                         <div className="flex shrink-0 items-center gap-2 border-b border-secondary px-4 py-2">
-                            {/* GlobalSearch hidden — navigation on result click
-                                routes to Patient 360 with stale appointment state
-                                from the call desk. Revisit when the Patient 360
-                                route properly resets context on mount. (#4) */}
-                            {/* <GlobalSearch /> */}
                             <div className="ml-auto flex items-center gap-2">
-                            {isAdmin && <NotificationBell />}
-                            {hasAgentConfig && (
-                                <>
-                                    <div className={cx(
-                                        'flex items-center gap-1.5 rounded-full px-2.5 py-1 text-xs font-medium',
-                                        networkQuality === 'good'
-                                            ? 'bg-success-primary text-success-primary'
-                                            : networkQuality === 'offline'
-                                                ? 'bg-error-secondary text-error-primary'
-                                                : 'bg-warning-secondary text-warning-primary',
-                                    )}>
-                                        <FontAwesomeIcon
-                                            icon={networkQuality === 'offline' ? faWifiSlash : faWifi}
-                                            className="size-3"
-                                        />
-                                        {networkQuality === 'good' ? 'Connected' : networkQuality === 'offline' ? 'No connection' : 'Unstable'}
-                                    </div>
-                                    <AgentStatusToggle isRegistered={isRegistered} connectionStatus={connectionStatus} />
-                                </>
-                            )}
+                                <div className={cx(
+                                    'flex items-center gap-1.5 rounded-full px-2.5 py-1 text-xs font-medium',
+                                    networkQuality === 'good'
+                                        ? 'bg-success-primary text-success-primary'
+                                        : networkQuality === 'offline'
+                                            ? 'bg-error-secondary text-error-primary'
+                                            : 'bg-warning-secondary text-warning-primary',
+                                )}>
+                                    <FontAwesomeIcon
+                                        icon={networkQuality === 'offline' ? faWifiSlash : faWifi}
+                                        className="size-3"
+                                    />
+                                    {networkQuality === 'good' ? 'Connected' : networkQuality === 'offline' ? 'No connection' : 'Unstable'}
+                                </div>
+                                <AgentStatusToggle isRegistered={isRegistered} connectionStatus={connectionStatus} />
                             </div>
                         </div>
                     )}
diff --git a/src/components/layout/page-header.tsx b/src/components/layout/page-header.tsx
index 9a33608..51d3d3a 100644
--- a/src/components/layout/page-header.tsx
+++ b/src/components/layout/page-header.tsx
@@ -20,6 +20,8 @@
 import { useState, useRef, useEffect, type ReactNode } from 'react';
 import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
 import { faCircleInfo } from '@fortawesome/pro-duotone-svg-icons';
+import { NotificationBell } from './notification-bell';
+import { useAuth } from '@/providers/auth-provider';
 
 interface PageHeaderProps {
     title: string;
@@ -65,7 +67,9 @@ const InfoTooltip = ({ text }: { text: string }) => {
     );
 };
 
-export const PageHeader = ({ title, badge, subtitle, infoText, controls, tabs }: PageHeaderProps) => (
+export const PageHeader = ({ title, badge, subtitle, infoText, controls, tabs }: PageHeaderProps) => {
+    const { isAdmin } = useAuth();
+    return (
     <div className="shrink-0">
         {/* Row 1: title + controls */}
         <div className="flex items-center justify-between px-6 py-3">
@@ -81,11 +85,10 @@ export const PageHeader = ({ title, badge, subtitle, infoText, controls, tabs }:
                 )}
                 {infoText && <InfoTooltip text={infoText} />}
             </div>
-            {controls && (
-                <div className="flex items-center gap-2">
-                    {controls}
-                </div>
-            )}
+            <div className="flex items-center gap-2">
+                {controls}
+                {isAdmin && <NotificationBell />}
+            </div>
         </div>
 
         {/* Row 2: optional tabs — no container border, tab underline is the separator */}
@@ -95,4 +98,5 @@ export const PageHeader = ({ title, badge, subtitle, infoText, controls, tabs }:
             </div>
         )}
     </div>
-);
+    );
+};
diff --git a/src/pages/call-recordings.tsx b/src/pages/call-recordings.tsx
index b8f7a8e..5f7ebc6 100644
--- a/src/pages/call-recordings.tsx
+++ b/src/pages/call-recordings.tsx
@@ -9,7 +9,7 @@ import { Badge } from '@/components/base/badges/badges';
 import { Input } from '@/components/base/input/input';
 import { Table } from '@/components/application/table/table';
 import { PaginationPageDefault } from '@/components/application/pagination/pagination';
-import { TopBar } from '@/components/layout/top-bar';
+import { PageHeader } from '@/components/layout/page-header';
 import { ColumnToggle, useColumnVisibility } from '@/components/application/table/column-toggle';
 import { PhoneActionCell } from '@/components/call-desk/phone-action-cell';
 import { RecordingAnalysisSlideout } from '@/components/call-desk/recording-analysis';
@@ -239,18 +239,19 @@ export const CallRecordingsPage = () => {
 
     return (
         <>
-            <TopBar title="Call Recordings" />
-            <div className="flex flex-1 flex-col overflow-hidden">
-                {/* Toolbar */}
-                <div className="flex shrink-0 items-center justify-between border-b border-secondary px-6 py-3">
-                    <span className="text-sm text-tertiary">{filtered.length} recordings</span>
-                    <div className="flex items-center gap-3">
+            <PageHeader
+                title="Call Recordings"
+                badge={filtered.length}
+                infoText="All call recordings with AI analysis, dispositions, and playback."
+                controls={
+                    <>
                         <ColumnToggle columns={columnDefs} visibleColumns={visibleColumns} onToggle={toggleColumn} />
                         <div className="w-56">
                             <Input placeholder="Search agent, phone, disposition..." icon={SearchLg} size="sm" value={search} onChange={handleSearch} />
                         </div>
-                    </div>
-                </div>
+                    </>
+                }
+            />
 
                 {/* Table */}
                 <div className="flex flex-1 flex-col min-h-0 overflow-hidden px-4 pt-3">
diff --git a/src/pages/live-monitor.tsx b/src/pages/live-monitor.tsx
index 8fd437c..109e9ba 100644
--- a/src/pages/live-monitor.tsx
+++ b/src/pages/live-monitor.tsx
@@ -1,7 +1,7 @@
 import { useEffect, useMemo, useState } from 'react';
 import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
 import { faHeadset, faPhoneVolume, faPause, faClock, faSparkles, faCalendarCheck, faClockRotateLeft } from '@fortawesome/pro-duotone-svg-icons';
-import { TopBar } from '@/components/layout/top-bar';
+import { PageHeader } from '@/components/layout/page-header';
 import { Badge } from '@/components/base/badges/badges';
 import { Table } from '@/components/application/table/table';
 import { BargeControls } from '@/components/call-desk/barge-controls';
@@ -182,7 +182,11 @@ export const LiveMonitorPage = () => {
 
     return (
         <>
-            <TopBar title="Live Call Monitor" subtitle="Monitor, whisper, or barge into active calls" />
+            <PageHeader
+                title="Live Call Monitor"
+                badge={activeCalls.length}
+                infoText="Monitor, whisper, or barge into active calls in real-time."
+            />
 
             <div className="flex flex-1 overflow-hidden">
                 {/* Left panel — KPIs + call list */}
diff --git a/src/pages/missed-calls.tsx b/src/pages/missed-calls.tsx
index e3dfe03..fd68e95 100644
--- a/src/pages/missed-calls.tsx
+++ b/src/pages/missed-calls.tsx
@@ -7,7 +7,6 @@ const SearchLg = faIcon(faMagnifyingGlass);
 import { Badge } from '@/components/base/badges/badges';
 import { Input } from '@/components/base/input/input';
 import { Table } from '@/components/application/table/table';
-import { Tabs, TabList, Tab } from '@/components/application/tabs/tabs';
 import { PaginationPageDefault } from '@/components/application/pagination/pagination';
 import { PageHeader } from '@/components/layout/page-header';
 import { ColumnToggle, useColumnVisibility } from '@/components/application/table/column-toggle';
@@ -253,11 +252,22 @@ export const MissedCallsPage = () => {
                     </>
                 }
                 tabs={
-                    <Tabs selectedKey={tab} onSelectionChange={(key) => handleTab(key as StatusTab)}>
-                        <TabList items={tabItems} type="underline" size="sm">
-                            {(item) => <Tab key={item.id} id={item.id} label={item.label} badge={item.badge} />}
-                        </TabList>
-                    </Tabs>
+                    <div className="flex items-center gap-1.5">
+                        {tabItems.map((item) => (
+                            <button
+                                key={item.id}
+                                onClick={() => handleTab(item.id)}
+                                className={cx(
+                                    'shrink-0 rounded-full px-3 py-1 text-xs font-medium transition duration-100 ease-linear',
+                                    tab === item.id
+                                        ? 'bg-brand-solid text-white'
+                                        : 'bg-secondary text-tertiary hover:text-secondary hover:bg-secondary_hover',
+                                )}
+                            >
+                                {item.label}{item.badge ? ` ${item.badge}` : ''}
+                            </button>
+                        ))}
+                    </div>
                 }
             />
 
diff --git a/src/pages/settings.tsx b/src/pages/settings.tsx
index 8a6105c..5393841 100644
--- a/src/pages/settings.tsx
+++ b/src/pages/settings.tsx
@@ -9,7 +9,7 @@ import {
     faPalette,
     faShieldHalved,
 } from '@fortawesome/pro-duotone-svg-icons';
-import { TopBar } from '@/components/layout/top-bar';
+import { PageHeader } from '@/components/layout/page-header';
 import { SectionCard } from '@/components/setup/section-card';
 import {
     SETUP_STEP_NAMES,
@@ -50,7 +50,7 @@ export const SettingsPage = () => {
 
     return (
         <div className="flex flex-1 flex-col overflow-hidden">
-            <TopBar title="Settings" subtitle="Configure your hospital workspace" />
+            <PageHeader title="Settings" infoText="Configure your hospital workspace." />
 
             <div className="flex-1 overflow-y-auto p-8">
                 <div className="mx-auto max-w-5xl">
diff --git a/src/pages/team-performance.tsx b/src/pages/team-performance.tsx
index 35978ed..41036b6 100644
--- a/src/pages/team-performance.tsx
+++ b/src/pages/team-performance.tsx
@@ -5,7 +5,7 @@ import {
     faUsers, faPhoneVolume, faCalendarCheck, faPhoneMissed,
     faPercent, faTriangleExclamation,
 } from '@fortawesome/pro-duotone-svg-icons';
-import { TopBar } from '@/components/layout/top-bar';
+import { PageHeader } from '@/components/layout/page-header';
 import { Badge } from '@/components/base/badges/badges';
 import { Table } from '@/components/application/table/table';
 import { apiClient } from '@/lib/api-client';
@@ -292,7 +292,7 @@ export const TeamPerformancePage = () => {
     if (loading) {
         return (
             <>
-                <TopBar title="Team Performance" />
+                <PageHeader title="Team Performance" infoText="Aggregated metrics across all agents." />
                 <div className="flex flex-1 items-center justify-center">
                     <p className="text-sm text-tertiary">Loading team performance...</p>
                 </div>
@@ -302,7 +302,7 @@ export const TeamPerformancePage = () => {
 
     return (
         <>
-            <TopBar title="Team Performance" subtitle="Aggregated metrics across all agents" />
+            <PageHeader title="Team Performance" infoText="Aggregated metrics across all agents." />
 
             <div className="flex flex-1 flex-col overflow-y-auto">
                 {/* Section 1: Key Metrics */}