diff --git a/src/components/call-desk/appointment-form.tsx b/src/components/call-desk/appointment-form.tsx
index 7eead57..8495b9d 100644
--- a/src/components/call-desk/appointment-form.tsx
+++ b/src/components/call-desk/appointment-form.tsx
@@ -264,13 +264,16 @@ export const AppointmentForm = ({
                 if (!resolvedPatientId && callerNumber) {
                     const trimmedName = patientName.trim();
                     const nameParts = {
-                        firstName: trimmedName.split(' ')[0] || 'Unknown',
+                        firstName: trimmedName.split(' ')[0] || '',
                         lastName: trimmedName.split(' ').slice(1).join(' ') || '',
                     };
+                    // Normalize phone to +91XXXXXXXXXX format
+                    const phoneDigits = callerNumber.replace(/\D/g, '').slice(-10);
+                    const phoneE164 = `+91${phoneDigits}`;
                     try {
                         const created = await apiClient.graphql<{ createPatient: { id: string } }>(
                             `mutation($data: PatientCreateInput!) { createPatient(data: $data) { id } }`,
-                            { data: { fullName: nameParts, phones: { primaryPhoneNumber: callerNumber }, patientType: 'NEW' } },
+                            { data: { fullName: nameParts, phones: { primaryPhoneNumber: phoneE164 }, patientType: 'NEW' } },
                         );
                         resolvedPatientId = created.createPatient.id;
                     } catch (err) {
diff --git a/src/pages/call-history.tsx b/src/pages/call-history.tsx
index 3af72d3..3b35a94 100644
--- a/src/pages/call-history.tsx
+++ b/src/pages/call-history.tsx
@@ -234,7 +234,8 @@ export const CallHistoryPage = () => {
                             </Table.Header>
                             <Table.Body items={pagedCalls}>
                                 {(call) => {
-                                    const patientName = call.leadName ?? leadNameMap.get(call.leadId ?? '') ?? 'Unknown';
+                                    const phoneRawForName = call.callerNumber?.[0]?.number ?? '';
+                                    const patientName = call.leadName ?? leadNameMap.get(call.leadId ?? '') ?? (phoneRawForName ? formatPhone({ number: phoneRawForName, callingCode: '+91' }) : 'Unknown');
                                     const phoneDisplay = formatPhoneDisplay(call);
                                     const phoneRaw = call.callerNumber?.[0]?.number ?? '';
                                     const dispositionCfg = call.disposition !== null ? dispositionConfig[call.disposition] : null;