diff --git a/src/components/dashboard/agent-table.tsx b/src/components/dashboard/agent-table.tsx
index 506c363..e82fe75 100644
--- a/src/components/dashboard/agent-table.tsx
+++ b/src/components/dashboard/agent-table.tsx
@@ -26,14 +26,27 @@ interface AgentTableProps {
 
 export const AgentTable = ({ calls }: AgentTableProps) => {
     const agents = useMemo(() => {
-        const agentMap = new Map<string, Call[]>();
+        // Bucket by authoritative agent.id when present (from CDR enrichment);
+        // fall back to raw agentName for legacy rows that haven't been
+        // enriched yet. Skips rows with no agent info at all.
+        const agentMap = new Map<string, { displayName: string; calls: Call[] }>();
         for (const call of calls) {
-            const agent = call.agentName ?? 'Unknown';
-            if (!agentMap.has(agent)) agentMap.set(agent, []);
-            agentMap.get(agent)!.push(call);
+            let key: string;
+            let displayName: string;
+            if (call.agent?.id) {
+                key = call.agent.id;
+                displayName = call.agent.name ?? call.agent.ozonetelAgentId ?? 'Unknown';
+            } else if (call.agentName) {
+                key = `legacy:${call.agentName}`;
+                displayName = call.agentName;
+            } else {
+                continue;
+            }
+            if (!agentMap.has(key)) agentMap.set(key, { displayName, calls: [] });
+            agentMap.get(key)!.calls.push(call);
         }
 
-        return Array.from(agentMap.entries()).map(([name, agentCalls]) => {
+        return Array.from(agentMap.entries()).map(([key, { displayName, calls: agentCalls }]) => {
             const inbound = agentCalls.filter((c) => c.callDirection === 'INBOUND').length;
             const outbound = agentCalls.filter((c) => c.callDirection === 'OUTBOUND').length;
             const missed = agentCalls.filter((c) => c.callStatus === 'MISSED').length;
@@ -43,11 +56,11 @@ export const AgentTable = ({ calls }: AgentTableProps) => {
             const avgHandle = completedCalls.length > 0 ? Math.round(totalDuration / completedCalls.length) : 0;
             const booked = agentCalls.filter((c) => c.disposition === 'APPOINTMENT_BOOKED').length;
             const conversion = total > 0 ? (booked / total) * 100 : 0;
-            const nameParts = name.split(' ');
+            const nameParts = displayName.split(' ');
 
             return {
-                id: name,
-                name,
+                id: key,
+                name: displayName,
                 initials: getInitials(nameParts[0] ?? '', nameParts[1] ?? ''),
                 inbound, outbound, missed, total, avgHandle, conversion,
             };
diff --git a/src/lib/queries.ts b/src/lib/queries.ts
index 86ed50e..90ff5c5 100644
--- a/src/lib/queries.ts
+++ b/src/lib/queries.ts
@@ -54,6 +54,8 @@ export const CALLS_QUERY = `{ calls(first: 100, orderBy: [{ startedAt: DescNulls
     startedAt endedAt durationSec
     recording { primaryLinkUrl } disposition sla
     patientId appointmentId leadId
+    agentId agent { id name ozonetelAgentId }
+    transferredTo transferType
 } } } }`;
 
 export const DOCTORS_QUERY = `{ doctors(first: 20) { edges { node {
diff --git a/src/lib/transforms.ts b/src/lib/transforms.ts
index 6255c87..41e0035 100644
--- a/src/lib/transforms.ts
+++ b/src/lib/transforms.ts
@@ -150,6 +150,10 @@ export function transformCalls(data: any): Call[] {
         patientId: n.patientId,
         appointmentId: n.appointmentId,
         leadId: n.leadId,
+        agentId: n.agentId ?? null,
+        agent: n.agent ?? null,
+        transferredTo: n.transferredTo ?? null,
+        transferType: n.transferType ?? null,
     }));
 }
 
diff --git a/src/types/entities.ts b/src/types/entities.ts
index fd778ca..3261ee3 100644
--- a/src/types/entities.ts
+++ b/src/types/entities.ts
@@ -276,6 +276,12 @@ export type Call = {
     appointmentId: string | null;
     leadId: string | null;
     sla?: number | null;
+    // Authoritative agent link from CDR enrichment. agentName remains the
+    // raw Ozonetel string (may be a transfer chain) for display fallback.
+    agentId?: string | null;
+    agent?: { id: string; name: string | null; ozonetelAgentId: string | null } | null;
+    transferredTo?: string | null;
+    transferType?: string | null;
     // Denormalized for display
     leadName?: string;
     leadPhone?: string;