diff --git a/src/components/call-desk/click-to-call-button.tsx b/src/components/call-desk/click-to-call-button.tsx
index 38d932b..c3e51ff 100644
--- a/src/components/call-desk/click-to-call-button.tsx
+++ b/src/components/call-desk/click-to-call-button.tsx
@@ -1,14 +1,9 @@
-import type { FC } from "react";
-import { useState } from "react";
+import { type FC, useState } from "react";
 import { faPhone } from "@fortawesome/pro-duotone-svg-icons";
 import { FontAwesomeIcon } from "@fortawesome/react-fontawesome";
-import { useSetAtom } from "jotai";
 import { Button } from "@/components/base/buttons/button";
-import { apiClient } from "@/lib/api-client";
 import { notify } from "@/lib/toast";
 import { useSip } from "@/providers/sip-provider";
-import { setOutboundPending } from "@/state/sip-manager";
-import { sipCallStateAtom, sipCallUcidAtom, sipCallerNumberAtom } from "@/state/sip-state";
 
 // eslint-disable-next-line @typescript-eslint/no-explicit-any
 const Phone01: FC<{ className?: string } & Record<string, any>> = ({ className, ...rest }) => (
@@ -23,33 +18,14 @@ interface ClickToCallButtonProps {
 }
 
 export const ClickToCallButton = ({ phoneNumber, label, size = "sm" }: ClickToCallButtonProps) => {
-    const { isRegistered, isInCall } = useSip();
+    const { isRegistered, isInCall, dialOutbound } = useSip();
     const [dialing, setDialing] = useState(false);
-    const setCallState = useSetAtom(sipCallStateAtom);
-    const setCallerNumber = useSetAtom(sipCallerNumberAtom);
-    const setCallUcid = useSetAtom(sipCallUcidAtom);
 
     const handleDial = async () => {
         setDialing(true);
-
-        // Show call UI immediately
-        setCallState("ringing-out");
-        setCallerNumber(phoneNumber);
-        setOutboundPending(true);
-        // Safety: reset flag if SIP INVITE doesn't arrive within 30s
-        const safetyTimer = setTimeout(() => setOutboundPending(false), 30000);
-
         try {
-            const result = await apiClient.post<{ ucid?: string; status?: string }>("/api/ozonetel/dial", { phoneNumber });
-            if (result?.ucid) {
-                setCallUcid(result.ucid);
-            }
+            await dialOutbound(phoneNumber);
         } catch {
-            clearTimeout(safetyTimer);
-            setCallState("idle");
-            setCallerNumber(null);
-            setOutboundPending(false);
-            setCallUcid(null);
             notify.error("Dial Failed", "Could not place the call");
         } finally {
             setDialing(false);
diff --git a/src/components/call-desk/phone-action-cell.tsx b/src/components/call-desk/phone-action-cell.tsx
index 5b1da60..a5dcb32 100644
--- a/src/components/call-desk/phone-action-cell.tsx
+++ b/src/components/call-desk/phone-action-cell.tsx
@@ -1,12 +1,8 @@
 import { useEffect, useRef, useState } from "react";
 import { faCommentDots, faEllipsisVertical, faMessageDots, faPhone } from "@fortawesome/pro-duotone-svg-icons";
 import { FontAwesomeIcon } from "@fortawesome/react-fontawesome";
-import { useSetAtom } from "jotai";
-import { apiClient } from "@/lib/api-client";
 import { notify } from "@/lib/toast";
 import { useSip } from "@/providers/sip-provider";
-import { setOutboundPending } from "@/state/sip-manager";
-import { sipCallStateAtom, sipCallUcidAtom, sipCallerNumberAtom } from "@/state/sip-state";
 import { cx } from "@/utils/cx";
 
 type PhoneActionCellProps = {
@@ -16,10 +12,7 @@ type PhoneActionCellProps = {
 };
 
 export const PhoneActionCell = ({ phoneNumber, displayNumber, leadId: _leadId }: PhoneActionCellProps) => {
-    const { isRegistered, isInCall } = useSip();
-    const setCallState = useSetAtom(sipCallStateAtom);
-    const setCallerNumber = useSetAtom(sipCallerNumberAtom);
-    const setCallUcid = useSetAtom(sipCallUcidAtom);
+    const { isRegistered, isInCall, dialOutbound } = useSip();
     const [menuOpen, setMenuOpen] = useState(false);
     const [dialing, setDialing] = useState(false);
     const menuRef = useRef<HTMLDivElement>(null);
@@ -41,20 +34,9 @@ export const PhoneActionCell = ({ phoneNumber, displayNumber, leadId: _leadId }:
         if (!isRegistered || isInCall || dialing) return;
         setMenuOpen(false);
         setDialing(true);
-        setCallState("ringing-out");
-        setCallerNumber(phoneNumber);
-        setOutboundPending(true);
-        const safetyTimer = setTimeout(() => setOutboundPending(false), 30000);
-
         try {
-            const result = await apiClient.post<{ ucid?: string }>("/api/ozonetel/dial", { phoneNumber });
-            if (result?.ucid) setCallUcid(result.ucid);
+            await dialOutbound(phoneNumber);
         } catch {
-            clearTimeout(safetyTimer);
-            setCallState("idle");
-            setCallerNumber(null);
-            setOutboundPending(false);
-            setCallUcid(null);
             notify.error("Dial Failed", "Could not place the call");
         } finally {
             setDialing(false);
diff --git a/src/components/layout/sidebar.tsx b/src/components/layout/sidebar.tsx
index 2642158..9215117 100644
--- a/src/components/layout/sidebar.tsx
+++ b/src/components/layout/sidebar.tsx
@@ -143,9 +143,9 @@ export const Sidebar = ({ activeUrl = "/" }: SidebarProps) => {
         setLogoutOpen(true);
     };
 
-    const confirmSignOut = () => {
+    const confirmSignOut = async () => {
         setLogoutOpen(false);
-        logout();
+        await logout();
         navigate("/login");
     };
 
diff --git a/src/pages/call-desk.tsx b/src/pages/call-desk.tsx
index d3dcbf2..ccd741a 100644
--- a/src/pages/call-desk.tsx
+++ b/src/pages/call-desk.tsx
@@ -5,10 +5,8 @@ import { Badge } from "@/components/base/badges/badges";
 import { ActiveCallCard } from "@/components/call-desk/active-call-card";
 import { AgentStatusToggle } from "@/components/call-desk/agent-status-toggle";
 import { ContextPanel } from "@/components/call-desk/context-panel";
-import { WorklistPanel } from "@/components/call-desk/worklist-panel";
-import type { WorklistLead } from "@/components/call-desk/worklist-panel";
+import { type WorklistLead, WorklistPanel } from "@/components/call-desk/worklist-panel";
 import { useWorklist } from "@/hooks/use-worklist";
-import { apiClient } from "@/lib/api-client";
 import { notify } from "@/lib/toast";
 import { useAuth } from "@/providers/auth-provider";
 import { useData } from "@/providers/data-provider";
@@ -18,7 +16,7 @@ import { cx } from "@/utils/cx";
 export const CallDeskPage = () => {
     const { user } = useAuth();
     const { leadActivities } = useData();
-    const { connectionStatus, isRegistered, callState, callerNumber, callUcid } = useSip();
+    const { connectionStatus, isRegistered, callState, callerNumber, callUcid, dialOutbound } = useSip();
     const { missedCalls, followUps, marketingLeads, totalPending, loading } = useWorklist();
     const [selectedLead, setSelectedLead] = useState<WorklistLead | null>(null);
     const [contextOpen, setContextOpen] = useState(true);
@@ -36,7 +34,7 @@ export const CallDeskPage = () => {
         }
         setDialling(true);
         try {
-            await apiClient.post("/api/ozonetel/dial", { phoneNumber: num });
+            await dialOutbound(num);
             setDiallerOpen(false);
             setDialNumber("");
         } catch {
@@ -96,9 +94,15 @@ export const CallDeskPage = () => {
                                         </button>
                                     </div>
                                     <div className="mb-3 flex min-h-[40px] items-center gap-2 rounded-lg bg-secondary px-3 py-2.5">
-                                        <span className="flex-1 text-center text-lg font-semibold tracking-wider text-primary">
-                                            {dialNumber || <span className="text-sm font-normal text-placeholder">Enter number</span>}
-                                        </span>
+                                        <input
+                                            type="tel"
+                                            value={dialNumber}
+                                            onChange={(e) => setDialNumber(e.target.value)}
+                                            onKeyDown={(e) => e.key === "Enter" && handleDial()}
+                                            placeholder="Enter number"
+                                            autoFocus
+                                            className="flex-1 bg-transparent text-center text-lg font-semibold tracking-wider text-primary outline-none placeholder:text-sm placeholder:font-normal placeholder:text-placeholder"
+                                        />
                                         {dialNumber && (
                                             <button
                                                 onClick={() => setDialNumber(dialNumber.slice(0, -1))}
diff --git a/src/providers/auth-provider.tsx b/src/providers/auth-provider.tsx
index 652803c..ae93ff8 100644
--- a/src/providers/auth-provider.tsx
+++ b/src/providers/auth-provider.tsx
@@ -1,5 +1,4 @@
-import type { ReactNode } from "react";
-import { createContext, useCallback, useContext, useEffect, useState } from "react";
+import { type ReactNode, createContext, useCallback, useContext, useEffect, useState } from "react";
 
 export type Role = "executive" | "admin" | "cc-agent";
 
@@ -21,7 +20,7 @@ type AuthContextType = {
     loading: boolean;
     loginWithUser: (userData: User) => void;
     login: () => void;
-    logout: () => void;
+    logout: () => Promise<void>;
     setRole: (role: Role) => void;
 };
 
@@ -78,7 +77,6 @@ export const AuthProvider = ({ children }: AuthProviderProps) => {
             localStorage.removeItem("helix_access_token");
             localStorage.removeItem("helix_refresh_token");
             localStorage.removeItem(STORAGE_KEY);
-            // eslint-disable-next-line react-hooks/set-state-in-effect
             setLoading(false);
         }
     }, [isAuthenticated, persisted]);
@@ -96,15 +94,28 @@ export const AuthProvider = ({ children }: AuthProviderProps) => {
         setIsAuthenticated(true);
     }, []);
 
-    const logout = useCallback(() => {
-        // Notify sidecar to unlock Redis session + Ozonetel logout
+    const logout = useCallback(async () => {
+        // Disconnect SIP before logout
+        try {
+            const { disconnectSip } = await import("@/state/sip-manager");
+            disconnectSip();
+        } catch {
+            // SIP disconnect failed or manager not found — ignore
+        }
+
+        // Notify sidecar to unlock Redis session + Ozonetel logout — await before clearing tokens
         const token = localStorage.getItem("helix_access_token");
         if (token) {
             const apiUrl = import.meta.env.VITE_API_URL ?? "http://localhost:4100";
-            fetch(`${apiUrl}/auth/logout`, {
-                method: "POST",
-                headers: { Authorization: `Bearer ${token}` },
-            }).catch(() => {});
+            try {
+                await fetch(`${apiUrl}/auth/logout`, {
+                    method: "POST",
+                    headers: { Authorization: `Bearer ${token}` },
+                    signal: AbortSignal.timeout(5000),
+                });
+            } catch (err) {
+                console.warn("Logout cleanup failed:", err);
+            }
         }
 
         setUser(DEFAULT_USER);
@@ -124,7 +135,19 @@ export const AuthProvider = ({ children }: AuthProviderProps) => {
     }, []);
 
     return (
-        <AuthContext.Provider value={{ user, isAdmin, isCCAgent, isAuthenticated, loading, loginWithUser, login, logout, setRole }}>
+        <AuthContext.Provider
+            value={{
+                user,
+                isAdmin,
+                isCCAgent,
+                isAuthenticated,
+                loading,
+                loginWithUser,
+                login,
+                logout,
+                setRole,
+            }}
+        >
             {children}
         </AuthContext.Provider>
     );
diff --git a/src/providers/sip-provider.tsx b/src/providers/sip-provider.tsx
index 7f75871..994b089 100644
--- a/src/providers/sip-provider.tsx
+++ b/src/providers/sip-provider.tsx
@@ -1,6 +1,7 @@
 import { type PropsWithChildren, useCallback, useEffect } from "react";
 import { useAtom, useSetAtom } from "jotai";
-import { connectSip, disconnectSip, getSipClient, registerSipStateUpdater } from "@/state/sip-manager";
+import { apiClient } from "@/lib/api-client";
+import { connectSip, disconnectSip, getSipClient, registerSipStateUpdater, setOutboundPending } from "@/state/sip-manager";
 import {
     sipCallDurationAtom,
     sipCallStartTimeAtom,
@@ -87,11 +88,14 @@ export const SipProvider = ({ children }: PropsWithChildren) => {
     // No auto-reset — the ActiveCallCard handles post-call flow (disposition → appointment → done)
     // and resets to idle via the "Back to Worklist" button
 
-    // Cleanup on page unload
+    // Cleanup on unmount + page unload
     useEffect(() => {
         const handleUnload = () => disconnectSip();
         window.addEventListener("beforeunload", handleUnload);
-        return () => window.removeEventListener("beforeunload", handleUnload);
+        return () => {
+            window.removeEventListener("beforeunload", handleUnload);
+            disconnectSip();
+        };
     }, []);
 
     return <>{children}</>;
@@ -101,7 +105,7 @@ export const SipProvider = ({ children }: PropsWithChildren) => {
 // eslint-disable-next-line react-refresh/only-export-components
 export const useSip = () => {
     const [connectionStatus] = useAtom(sipConnectionStatusAtom);
-    const [callState] = useAtom(sipCallStateAtom);
+    const [callState, setCallState] = useAtom(sipCallStateAtom);
     const [callerNumber, setCallerNumber] = useAtom(sipCallerNumberAtom);
     const [callUcid] = useAtom(sipCallUcidAtom);
     const [isMuted, setIsMuted] = useAtom(sipIsMutedAtom);
@@ -116,6 +120,27 @@ export const useSip = () => {
         [setCallerNumber],
     );
 
+    // Ozonetel outbound dial — single path for all outbound calls
+    const dialOutbound = useCallback(
+        async (phoneNumber: string): Promise<void> => {
+            setCallState("ringing-out");
+            setCallerNumber(phoneNumber);
+            setOutboundPending(true);
+            const safetyTimeout = setTimeout(() => setOutboundPending(false), 30000);
+
+            try {
+                await apiClient.post("/api/ozonetel/dial", { phoneNumber });
+            } catch {
+                clearTimeout(safetyTimeout);
+                setOutboundPending(false);
+                setCallState("idle");
+                setCallerNumber(null);
+                throw new Error("Dial failed");
+            }
+        },
+        [setCallState, setCallerNumber],
+    );
+
     const answer = useCallback(() => getSipClient()?.answer(), []);
     const reject = useCallback(() => getSipClient()?.reject(), []);
     const hangup = useCallback(() => getSipClient()?.hangup(), []);
@@ -153,6 +178,7 @@ export const useSip = () => {
         connect: () => connectSip(getSipConfig()),
         disconnect: disconnectSip,
         makeCall,
+        dialOutbound,
         answer,
         reject,
         hangup,