feat: Contacts page + P360 for all tabs + dynamic column toggle + slot flicker fix

Contacts page:
 - New /contacts route — shows leads with source=PHONE/WALK_IN/REFERRAL
 - Leads page now excludes those sources (campaign-sourced only)
 - Sidebar: Contacts nav item added for all roles; Leads added for cc-agent
 - Same LeadTable + pagination + CSV export pattern as All Leads

P360 context panel for all worklist tabs (#6-10):
 - WorklistPanel: onSelectLead → onSelectItem (generic WorklistSelection)
 - call-desk: handleSelectItem builds ContextPanelSubject for any row type
 - ContextPanelSubject type replaces (lead as any).patientId casts
 - Highlight tracks row.id (mc-*/fu-*/lead-*) not lead.id

Dynamic column toggle (blank-screen fix):
 - missed-calls + call-recordings refactored to React Aria dynamic
   collections API (Table.Header columns={} + Table.Row columns={})
 - Fixes "Cell count must match column count" crash on column hide
 - Row-header column metadata in columnDefs instead of hardcoded JSX

Slot flickering fix (#2):
 - Removed clinic + timeSlot from slot-fetch useEffect deps (circular
   loop: effect sets clinic → clinic in deps → re-fires)
 - Memoized timeSlotSelectItems

Other:
 - GlobalSearch hidden (stale appointment state on navigation)
 - Branch column: shows campaign name from relation, falls back to DID
 - formatSource maps PHONE → "Phone"

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-04-16 16:54:30 +05:30
parent c22d82f8c5
commit ca482e731e
12 changed files with 524 additions and 237 deletions

View File

@@ -146,7 +146,12 @@ export const AppointmentForm = ({
setTimeSlotItems(autoItems); setTimeSlotItems(autoItems);
} }
}).catch(() => setTimeSlotItems([])); }).catch(() => setTimeSlotItems([]));
}, [doctor, date, clinic, timeSlot]); // eslint-disable-next-line react-hooks/exhaustive-deps — clinic and timeSlot
// deliberately excluded. Including clinic causes a loop: the effect calls
// setClinic() for auto-selection → clinic changes → effect re-fires → loop.
// timeSlot is only needed for the synthetic "current" option injection which
// is a read, not a trigger. Re-fetch should only happen on doctor/date change.
}, [doctor, date]);
// Availability state // Availability state
const [bookedSlots, setBookedSlots] = useState<string[]>([]); const [bookedSlots, setBookedSlots] = useState<string[]>([]);
@@ -256,11 +261,11 @@ export const AppointmentForm = ({
return items; return items;
}, [filteredDoctors, doctors, doctor]); }, [filteredDoctors, doctors, doctor]);
const timeSlotSelectItems = timeSlotItems.map(slot => ({ const timeSlotSelectItems = useMemo(() => timeSlotItems.map(slot => ({
...slot, ...slot,
isDisabled: bookedSlots.includes(slot.id), isDisabled: bookedSlots.includes(slot.id),
label: bookedSlots.includes(slot.id) ? `${slot.label} (Booked)` : slot.label, label: bookedSlots.includes(slot.id) ? `${slot.label} (Booked)` : slot.label,
})); })), [timeSlotItems, bookedSlots]);
const handleSave = async () => { const handleSave = async () => {
if (!date || !timeSlot || !doctor || !department) { if (!date || !timeSlot || !doctor || !department) {

View File

@@ -10,11 +10,29 @@ import { AiChatPanel } from './ai-chat-panel';
import { Badge } from '@/components/base/badges/badges'; import { Badge } from '@/components/base/badges/badges';
import { formatPhone, formatShortDate } from '@/lib/format'; import { formatPhone, formatShortDate } from '@/lib/format';
import { cx } from '@/utils/cx'; import { cx } from '@/utils/cx';
import type { Lead, LeadActivity, Call, FollowUp, Patient, Appointment } from '@/types/entities'; import type { LeadActivity, Call, FollowUp, Patient, Appointment } from '@/types/entities';
import { AppointmentForm } from './appointment-form'; import { AppointmentForm } from './appointment-form';
// The context panel can render for any worklist item — not just leads.
// Missed calls and follow-ups provide a subset of the fields (phone +
// patientId + name) without a full Lead entity. ContextPanelSubject
// captures the minimum the panel needs to render P360.
export type ContextPanelSubject = {
id: string;
contactName?: { firstName: string; lastName: string } | null;
contactPhone?: Array<{ number: string; callingCode: string }> | null;
patientId?: string | null;
// Lead-specific fields — present when the subject IS a lead
leadSource?: string | null;
leadStatus?: string | null;
aiSummary?: string | null;
aiSuggestedAction?: string | null;
utmCampaign?: string | null;
campaignId?: string | null;
};
interface ContextPanelProps { interface ContextPanelProps {
selectedLead: Lead | null; selectedLead: ContextPanelSubject | null;
activities: LeadActivity[]; activities: LeadActivity[];
calls: Call[]; calls: Call[];
followUps: FollowUp[]; followUps: FollowUp[];
@@ -87,14 +105,14 @@ export const ContextPanel = ({ selectedLead, activities, calls, followUps, appoi
); );
const leadFollowUps = useMemo(() => const leadFollowUps = useMemo(() =>
followUps.filter(f => f.patientId === (lead as any)?.patientId && f.followUpStatus !== 'COMPLETED' && f.followUpStatus !== 'CANCELLED') followUps.filter(f => f.patientId === lead?.patientId && f.followUpStatus !== 'COMPLETED' && f.followUpStatus !== 'CANCELLED')
.sort((a, b) => new Date(a.scheduledAt ?? '').getTime() - new Date(b.scheduledAt ?? '').getTime()) .sort((a, b) => new Date(a.scheduledAt ?? '').getTime() - new Date(b.scheduledAt ?? '').getTime())
.slice(0, 3), .slice(0, 3),
[followUps, lead], [followUps, lead],
); );
const leadAppointments = useMemo(() => { const leadAppointments = useMemo(() => {
const patientId = (lead as any)?.patientId; const patientId = lead?.patientId;
if (!patientId) return []; if (!patientId) return [];
return appointments return appointments
.filter(a => a.patientId === patientId && a.appointmentStatus !== 'CANCELLED' && a.appointmentStatus !== 'NO_SHOW') .filter(a => a.patientId === patientId && a.appointmentStatus !== 'CANCELLED' && a.appointmentStatus !== 'NO_SHOW')
@@ -111,7 +129,7 @@ export const ContextPanel = ({ selectedLead, activities, calls, followUps, appoi
// Linked patient // Linked patient
const linkedPatient = useMemo(() => const linkedPatient = useMemo(() =>
patients.find(p => p.id === (lead as any)?.patientId), patients.find(p => p.id === lead?.patientId),
[patients, lead], [patients, lead],
); );

View File

@@ -36,6 +36,7 @@ type WorklistFollowUp = {
followUpStatus: string | null; followUpStatus: string | null;
scheduledAt: string | null; scheduledAt: string | null;
priority: string | null; priority: string | null;
patientId?: string | null;
patientName?: string; patientName?: string;
patientPhone?: string; patientPhone?: string;
}; };
@@ -53,17 +54,30 @@ type MissedCall = {
callSourceNumber: string | null; callSourceNumber: string | null;
missedCallCount: number | null; missedCallCount: number | null;
callbackAttemptedAt: string | null; callbackAttemptedAt: string | null;
campaign?: { id: string; campaignName: string } | null;
}; };
type MissedSubTab = 'pending' | 'attempted' | 'completed' | 'invalid'; type MissedSubTab = 'pending' | 'attempted' | 'completed' | 'invalid';
// Generic selection from any worklist row — the call-desk resolves
// lead/patient context from whatever is available on the row.
export type WorklistSelection = {
rowId: string;
type: 'missed' | 'callback' | 'follow-up' | 'lead';
lead: WorklistLead | null;
phoneRaw: string | null;
patientId: string | null;
leadId: string | null;
name: string;
};
interface WorklistPanelProps { interface WorklistPanelProps {
missedCalls: MissedCall[]; missedCalls: MissedCall[];
followUps: WorklistFollowUp[]; followUps: WorklistFollowUp[];
leads: WorklistLead[]; leads: WorklistLead[];
loading: boolean; loading: boolean;
onSelectLead: (lead: WorklistLead) => void; onSelectItem: (selection: WorklistSelection) => void;
selectedLeadId: string | null; selectedItemId: string | null;
onDialMissedCall?: (missedCallId: string) => void; onDialMissedCall?: (missedCallId: string) => void;
} }
@@ -82,6 +96,7 @@ type WorklistRow = {
createdAt: string; createdAt: string;
taskState: 'PENDING' | 'ATTEMPTED' | 'SCHEDULED'; taskState: 'PENDING' | 'ATTEMPTED' | 'SCHEDULED';
leadId: string | null; leadId: string | null;
patientId: string | null;
originalLead: WorklistLead | null; originalLead: WorklistLead | null;
lastContactedAt: string | null; lastContactedAt: string | null;
contactAttempts: number; contactAttempts: number;
@@ -171,10 +186,27 @@ const formatSource = (source: string): string => {
REFERRAL: 'Referral', REFERRAL: 'Referral',
WEBSITE: 'Website', WEBSITE: 'Website',
PHONE_INQUIRY: 'Phone', PHONE_INQUIRY: 'Phone',
PHONE: 'Phone',
OTHER: 'Other',
}; };
return map[source] ?? source.replace(/_/g, ' '); return map[source] ?? source.replace(/_/g, ' ');
}; };
// Resolve a DID (e.g. "918041763265") to a friendly branch/campaign name.
// The DID is the phone number the caller dialed — it identifies which
// hospital branch or campaign the call came through. Falls back to the
// last 10 digits if no mapping is found.
const formatDid = (did: string): string => {
if (!did) return '—';
// Known DIDs — loaded from the sidecar theme tokens at boot (via
// the ThemeTokenProvider). For now, hardcode nothing — strip country
// code and show the DID as a short number so it's at least readable.
const digits = did.replace(/\D/g, '');
// Strip leading 91 (India) for display
const short = digits.length > 10 && digits.startsWith('91') ? digits.slice(2) : digits;
return short;
};
const IconInbound = faIcon(faPhoneArrowDown); const IconInbound = faIcon(faPhoneArrowDown);
const IconOutbound = faIcon(faPhoneArrowUp); const IconOutbound = faIcon(faPhoneArrowUp);
@@ -200,10 +232,14 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
createdAt: call.createdAt, createdAt: call.createdAt,
taskState: call.callbackStatus === 'CALLBACK_ATTEMPTED' ? 'ATTEMPTED' : 'PENDING', taskState: call.callbackStatus === 'CALLBACK_ATTEMPTED' ? 'ATTEMPTED' : 'PENDING',
leadId: call.leadId, leadId: call.leadId,
patientId: (call as any).patientId ?? null,
originalLead: null, originalLead: null,
lastContactedAt: call.callbackAttemptedAt ?? call.startedAt ?? call.createdAt, lastContactedAt: call.callbackAttemptedAt ?? call.startedAt ?? call.createdAt,
contactAttempts: 0, contactAttempts: 0,
source: call.callSourceNumber ?? null, // Branch column: prefer the campaign name (e.g. "Cervical Cancer
// Screening Drive") over the raw DID. Falls back to formatted DID
// for organic calls with no campaign.
source: call.campaign?.campaignName ?? (call.callSourceNumber ? formatDid(call.callSourceNumber) : null),
lastDisposition: call.disposition ?? null, lastDisposition: call.disposition ?? null,
missedCallId: call.id, missedCallId: call.id,
}); });
@@ -234,6 +270,7 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
createdAt: fu.createdAt ?? fu.scheduledAt ?? new Date().toISOString(), createdAt: fu.createdAt ?? fu.scheduledAt ?? new Date().toISOString(),
taskState: isOverdue ? 'PENDING' : (fu.followUpStatus === 'COMPLETED' ? 'ATTEMPTED' : 'SCHEDULED'), taskState: isOverdue ? 'PENDING' : (fu.followUpStatus === 'COMPLETED' ? 'ATTEMPTED' : 'SCHEDULED'),
leadId: null, leadId: null,
patientId: fu.patientId ?? null,
originalLead: null, originalLead: null,
lastContactedAt: fu.scheduledAt ?? fu.createdAt ?? null, lastContactedAt: fu.scheduledAt ?? fu.createdAt ?? null,
contactAttempts: 0, contactAttempts: 0,
@@ -261,6 +298,7 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
createdAt: lead.createdAt, createdAt: lead.createdAt,
taskState: 'PENDING', taskState: 'PENDING',
leadId: lead.id, leadId: lead.id,
patientId: (lead as any).patientId ?? null,
originalLead: lead, originalLead: lead,
lastContactedAt: lead.lastContacted ?? null, lastContactedAt: lead.lastContacted ?? null,
contactAttempts: lead.contactAttempts ?? 0, contactAttempts: lead.contactAttempts ?? 0,
@@ -286,7 +324,7 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
return actionableRows; return actionableRows;
}; };
export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelectLead, selectedLeadId, onDialMissedCall }: WorklistPanelProps) => { export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelectItem, selectedItemId, onDialMissedCall }: WorklistPanelProps) => {
const [tab, setTab] = useState<TabKey>('all'); const [tab, setTab] = useState<TabKey>('all');
const [search, setSearch] = useState(''); const [search, setSearch] = useState('');
// Missed tab always shows PENDING callbacks. Attempted/Completed/Invalid // Missed tab always shows PENDING callbacks. Attempted/Completed/Invalid
@@ -466,7 +504,7 @@ export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelect
{(row) => { {(row) => {
const priority = priorityConfig[row.priority] ?? priorityConfig.NORMAL; const priority = priorityConfig[row.priority] ?? priorityConfig.NORMAL;
const sla = computeSla(row); const sla = computeSla(row);
const isSelected = row.originalLead !== null && row.originalLead.id === selectedLeadId; const isSelected = row.id === selectedItemId;
// Sub-line: last interaction context // Sub-line: last interaction context
const subLine = row.lastContactedAt const subLine = row.lastContactedAt
@@ -481,7 +519,15 @@ export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelect
isSelected && 'bg-brand-primary', isSelected && 'bg-brand-primary',
)} )}
onAction={() => { onAction={() => {
if (row.originalLead) onSelectLead(row.originalLead); onSelectItem({
rowId: row.id,
type: row.type,
lead: row.originalLead,
phoneRaw: row.phoneRaw || null,
patientId: row.patientId,
leadId: row.leadId,
name: row.name,
});
}} }}
> >
<Table.Cell> <Table.Cell>

View File

@@ -15,7 +15,7 @@ import { useAuth } from '@/providers/auth-provider';
import { useData } from '@/providers/data-provider'; import { useData } from '@/providers/data-provider';
import { useMaintShortcuts } from '@/hooks/use-maint-shortcuts'; import { useMaintShortcuts } from '@/hooks/use-maint-shortcuts';
import { useNetworkStatus } from '@/hooks/use-network-status'; import { useNetworkStatus } from '@/hooks/use-network-status';
import { GlobalSearch } from '@/components/shared/global-search'; // import { GlobalSearch } from '@/components/shared/global-search';
import { apiClient } from '@/lib/api-client'; import { apiClient } from '@/lib/api-client';
import { cx } from '@/utils/cx'; import { cx } from '@/utils/cx';
@@ -121,7 +121,11 @@ export const AppShell = ({ children }: AppShellProps) => {
{/* Persistent top bar — visible on all pages */} {/* Persistent top bar — visible on all pages */}
{(hasAgentConfig || isAdmin) && ( {(hasAgentConfig || isAdmin) && (
<div className="flex shrink-0 items-center gap-2 border-b border-secondary px-4 py-2"> <div className="flex shrink-0 items-center gap-2 border-b border-secondary px-4 py-2">
<GlobalSearch /> {/* GlobalSearch hidden — navigation on result click
routes to Patient 360 with stale appointment state
from the call desk. Revisit when the Patient 360
route properly resets context on mount. (#4) */}
{/* <GlobalSearch /> */}
<div className="ml-auto flex items-center gap-2"> <div className="ml-auto flex items-center gap-2">
{isAdmin && <NotificationBell />} {isAdmin && <NotificationBell />}
{hasAgentConfig && ( {hasAgentConfig && (

View File

@@ -12,6 +12,7 @@ import {
faHospitalUser, faHospitalUser,
faCalendarCheck, faCalendarCheck,
faPhone, faPhone,
faAddressBook,
faUsers, faUsers,
faArrowRightFromBracket, faArrowRightFromBracket,
faTowerBroadcast, faTowerBroadcast,
@@ -44,6 +45,7 @@ const IconCommentDots = faIcon(faCommentDots);
const IconChartMixed = faIcon(faChartMixed); const IconChartMixed = faIcon(faChartMixed);
const IconGear = faIcon(faGear); const IconGear = faIcon(faGear);
const IconPhone = faIcon(faPhone); const IconPhone = faIcon(faPhone);
const IconAddressBook = faIcon(faAddressBook);
const IconClockRewind = faIcon(faClockRotateLeft); const IconClockRewind = faIcon(faClockRotateLeft);
const IconUsers = faIcon(faUsers); const IconUsers = faIcon(faUsers);
const IconHospitalUser = faIcon(faHospitalUser); const IconHospitalUser = faIcon(faHospitalUser);
@@ -70,6 +72,7 @@ const getNavSections = (role: string): NavSection[] => {
]}, ]},
{ label: 'Data & Reports', items: [ { label: 'Data & Reports', items: [
{ label: 'Leads', href: '/leads', icon: IconUsers }, { label: 'Leads', href: '/leads', icon: IconUsers },
{ label: 'Contacts', href: '/contacts', icon: IconAddressBook },
{ label: 'Patients', href: '/patients', icon: IconHospitalUser }, { label: 'Patients', href: '/patients', icon: IconHospitalUser },
{ label: 'Appointments', href: '/appointments', icon: IconCalendarCheck }, { label: 'Appointments', href: '/appointments', icon: IconCalendarCheck },
{ label: 'Call Log', href: '/call-history', icon: IconClockRewind }, { label: 'Call Log', href: '/call-history', icon: IconClockRewind },
@@ -93,6 +96,8 @@ const getNavSections = (role: string): NavSection[] => {
{ label: 'Call Center', items: [ { label: 'Call Center', items: [
{ label: 'Call Desk', href: '/', icon: IconPhone }, { label: 'Call Desk', href: '/', icon: IconPhone },
{ label: 'Call History', href: '/call-history', icon: IconClockRewind }, { label: 'Call History', href: '/call-history', icon: IconClockRewind },
{ label: 'Leads', href: '/leads', icon: IconUsers },
{ label: 'Contacts', href: '/contacts', icon: IconAddressBook },
{ label: 'Patients', href: '/patients', icon: IconHospitalUser }, { label: 'Patients', href: '/patients', icon: IconHospitalUser },
{ label: 'Appointments', href: '/appointments', icon: IconCalendarCheck }, { label: 'Appointments', href: '/appointments', icon: IconCalendarCheck },
{ label: 'My Performance', href: '/my-performance', icon: IconChartMixed }, { label: 'My Performance', href: '/my-performance', icon: IconChartMixed },
@@ -104,6 +109,7 @@ const getNavSections = (role: string): NavSection[] => {
{ label: 'Main', items: [ { label: 'Main', items: [
{ label: 'Lead Workspace', href: '/', icon: IconGrid2 }, { label: 'Lead Workspace', href: '/', icon: IconGrid2 },
{ label: 'All Leads', href: '/leads', icon: IconUsers }, { label: 'All Leads', href: '/leads', icon: IconUsers },
{ label: 'Contacts', href: '/contacts', icon: IconAddressBook },
{ label: 'Patients', href: '/patients', icon: IconHospitalUser }, { label: 'Patients', href: '/patients', icon: IconHospitalUser },
{ label: 'Appointments', href: '/appointments', icon: IconCalendarCheck }, { label: 'Appointments', href: '/appointments', icon: IconCalendarCheck },
{ label: 'Campaigns', href: '/campaigns', icon: IconBullhorn }, { label: 'Campaigns', href: '/campaigns', icon: IconBullhorn },

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@@ -5,6 +5,7 @@ import { useData } from '@/providers/data-provider';
type UseLeadsFilters = { type UseLeadsFilters = {
source?: LeadSource; source?: LeadSource;
excludeSources?: Set<LeadSource>;
status?: LeadStatus; status?: LeadStatus;
search?: string; search?: string;
}; };
@@ -17,7 +18,7 @@ type UseLeadsResult = {
export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => { export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => {
const { leads, updateLead } = useData(); const { leads, updateLead } = useData();
const { source, status, search } = filters; const { source, excludeSources, status, search } = filters;
const filteredLeads = useMemo(() => { const filteredLeads = useMemo(() => {
return leads.filter((lead) => { return leads.filter((lead) => {
@@ -25,6 +26,10 @@ export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => {
return false; return false;
} }
if (excludeSources && lead.leadSource && excludeSources.has(lead.leadSource)) {
return false;
}
if (status !== undefined && lead.leadStatus !== status) { if (status !== undefined && lead.leadStatus !== status) {
return false; return false;
} }
@@ -46,7 +51,7 @@ export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => {
return true; return true;
}); });
}, [leads, source, status, search]); }, [leads, source, excludeSources, status, search]);
return { return {
leads: filteredLeads, leads: filteredLeads,

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@@ -43,6 +43,7 @@ import { OutreachPage } from "@/pages/outreach";
import { Patient360Page } from "@/pages/patient-360"; import { Patient360Page } from "@/pages/patient-360";
import { ReportsPage } from "@/pages/reports"; import { ReportsPage } from "@/pages/reports";
import { PatientsPage } from "@/pages/patients"; import { PatientsPage } from "@/pages/patients";
import { ContactsPage } from "@/pages/contacts";
import { TeamDashboardPage } from "@/pages/team-dashboard"; import { TeamDashboardPage } from "@/pages/team-dashboard";
import { IntegrationsPage } from "@/pages/integrations"; import { IntegrationsPage } from "@/pages/integrations";
import { AgentDetailPage } from "@/pages/agent-detail"; import { AgentDetailPage } from "@/pages/agent-detail";
@@ -103,6 +104,7 @@ createRoot(document.getElementById("root")!).render(
<Route path="/call-history" element={<CallHistoryPage />} /> <Route path="/call-history" element={<CallHistoryPage />} />
<Route path="/my-performance" element={<MyPerformancePage />} /> <Route path="/my-performance" element={<MyPerformancePage />} />
<Route path="/call-desk" element={<CallDeskPage />} /> <Route path="/call-desk" element={<CallDeskPage />} />
<Route path="/contacts" element={<ContactsPage />} />
<Route path="/patients" element={<PatientsPage />} /> <Route path="/patients" element={<PatientsPage />} />
<Route path="/appointments" element={<AppointmentsPage />} /> <Route path="/appointments" element={<AppointmentsPage />} />
{/* Admin-only routes */} {/* Admin-only routes */}

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@@ -52,8 +52,13 @@ export const AllLeadsPage = () => {
const statusFilter: LeadStatus | undefined = tab === 'new' ? 'NEW' : undefined; const statusFilter: LeadStatus | undefined = tab === 'new' ? 'NEW' : undefined;
const myLeadsOnly = tab === 'my-leads'; const myLeadsOnly = tab === 'my-leads';
// Exclude organic contact sources — those live on the Contacts page.
// Leads page shows campaign-sourced / marketing-qualified leads only.
const CONTACT_SOURCES = useMemo(() => new Set(['PHONE', 'WALK_IN', 'REFERRAL'] as const), []);
const { leads: filteredLeads, total, updateLead } = useLeads({ const { leads: filteredLeads, total, updateLead } = useLeads({
source: sourceFilter ?? undefined, source: sourceFilter ?? undefined,
excludeSources: CONTACT_SOURCES,
status: statusFilter, status: statusFilter,
search: searchQuery || undefined, search: searchQuery || undefined,
}); });

View File

@@ -8,8 +8,9 @@ import { useData } from '@/providers/data-provider';
import { useWorklist } from '@/hooks/use-worklist'; import { useWorklist } from '@/hooks/use-worklist';
import { useSip } from '@/providers/sip-provider'; import { useSip } from '@/providers/sip-provider';
import { WorklistPanel } from '@/components/call-desk/worklist-panel'; import { WorklistPanel } from '@/components/call-desk/worklist-panel';
import type { WorklistLead } from '@/components/call-desk/worklist-panel'; import type { WorklistSelection } from '@/components/call-desk/worklist-panel';
import { ContextPanel } from '@/components/call-desk/context-panel'; import { ContextPanel } from '@/components/call-desk/context-panel';
import type { ContextPanelSubject } from '@/components/call-desk/context-panel';
import { ActiveCallCard } from '@/components/call-desk/active-call-card'; import { ActiveCallCard } from '@/components/call-desk/active-call-card';
import { apiClient } from '@/lib/api-client'; import { apiClient } from '@/lib/api-client';
@@ -21,7 +22,8 @@ export const CallDeskPage = () => {
const { leadActivities, calls, followUps: dataFollowUps, patients, appointments } = useData(); const { leadActivities, calls, followUps: dataFollowUps, patients, appointments } = useData();
const { callState, callerNumber, callUcid, dialOutbound, isRegistered } = useSip(); const { callState, callerNumber, callUcid, dialOutbound, isRegistered } = useSip();
const { missedCalls, followUps, marketingLeads, loading } = useWorklist(); const { missedCalls, followUps, marketingLeads, loading } = useWorklist();
const [selectedLead, setSelectedLead] = useState<WorklistLead | null>(null); const [selectedLead, setSelectedLead] = useState<ContextPanelSubject | null>(null);
const [selectedItemId, setSelectedItemId] = useState<string | null>(null);
const [contextOpen, setContextOpen] = useState(true); const [contextOpen, setContextOpen] = useState(true);
const [activeMissedCallId, setActiveMissedCallId] = useState<string | null>(null); const [activeMissedCallId, setActiveMissedCallId] = useState<string | null>(null);
const [callDismissed, setCallDismissed] = useState(false); const [callDismissed, setCallDismissed] = useState(false);
@@ -134,6 +136,34 @@ export const CallDeskPage = () => {
: selectedLead; : selectedLead;
const activeLeadFull = activeLead as any; const activeLeadFull = activeLead as any;
// Handle selection from any worklist row type. Leads use the lead
// object directly; missed calls and follow-ups build a synthetic
// lead-like object from their phone/patientId so the P360 context
// panel can render for any row type.
const handleSelectItem = useCallback((selection: WorklistSelection) => {
setSelectedItemId(selection.rowId);
if (selection.lead) {
// Lead row — use the full lead object as before
setSelectedLead(selection.lead);
return;
}
// Non-lead row (missed call, follow-up, callback) — build a
// ContextPanelSubject from the row's available data. The panel
// uses contactPhone for call-history matching and patientId for
// appointment/follow-up lookups. No type cast needed — the
// ContextPanelSubject type accepts these optional fields.
const phone = selection.phoneRaw ? selection.phoneRaw.replace(/\D/g, '').slice(-10) : '';
const subject: ContextPanelSubject = {
id: selection.leadId ?? selection.rowId,
contactName: { firstName: selection.name.split(' ')[0] || '', lastName: selection.name.split(' ').slice(1).join(' ') || '' },
contactPhone: phone ? [{ number: phone, callingCode: '+91' }] : [],
patientId: selection.patientId,
};
setSelectedLead(subject);
}, []);
return ( return (
<div className="flex flex-1 flex-col overflow-hidden"> <div className="flex flex-1 flex-col overflow-hidden">
{/* Compact header: title + name on left, status + toggle on right */} {/* Compact header: title + name on left, status + toggle on right */}
@@ -250,8 +280,8 @@ export const CallDeskPage = () => {
followUps={followUps} followUps={followUps}
leads={marketingLeads} leads={marketingLeads}
loading={loading} loading={loading}
onSelectLead={(lead) => setSelectedLead(lead)} onSelectItem={handleSelectItem}
selectedLeadId={selectedLead?.id ?? null} selectedItemId={selectedItemId}
onDialMissedCall={(id) => setActiveMissedCallId(id)} onDialMissedCall={(id) => setActiveMissedCallId(id)}
/> />
)} )}

View File

@@ -76,13 +76,13 @@ const RecordingPlayer = ({ url }: { url: string }) => {
}; };
const columnDefs = [ const columnDefs = [
{ id: 'agent', label: 'Agent', defaultVisible: true }, { id: 'agent', label: 'Agent', defaultVisible: true, allowsSorting: true, isRowHeader: true },
{ id: 'caller', label: 'Caller', defaultVisible: true }, { id: 'caller', label: 'Caller', defaultVisible: true },
{ id: 'ai', label: 'AI', defaultVisible: true }, { id: 'ai', label: 'AI', defaultVisible: true },
{ id: 'type', label: 'Type', defaultVisible: true }, { id: 'type', label: 'Type', defaultVisible: true },
{ id: 'sla', label: 'SLA', defaultVisible: true }, { id: 'sla', label: 'SLA', defaultVisible: true, allowsSorting: true },
{ id: 'dateTime', label: 'Date & Time', defaultVisible: true }, { id: 'dateTime', label: 'Date & Time', defaultVisible: true, allowsSorting: true },
{ id: 'duration', label: 'Duration', defaultVisible: true }, { id: 'duration', label: 'Duration', defaultVisible: true, allowsSorting: true },
{ id: 'disposition', label: 'Disposition', defaultVisible: true }, { id: 'disposition', label: 'Disposition', defaultVisible: true },
{ id: 'recording', label: 'Recording', defaultVisible: true }, { id: 'recording', label: 'Recording', defaultVisible: true },
]; ];
@@ -96,6 +96,85 @@ export const CallRecordingsPage = () => {
const [sortDescriptor, setSortDescriptor] = useState<SortDescriptor>({ column: 'dateTime', direction: 'descending' }); const [sortDescriptor, setSortDescriptor] = useState<SortDescriptor>({ column: 'dateTime', direction: 'descending' });
const { visibleColumns, toggle: toggleColumn } = useColumnVisibility(columnDefs); const { visibleColumns, toggle: toggleColumn } = useColumnVisibility(columnDefs);
// Dynamic columns for React Aria — filter by visibility, pass as prop
const activeColumns = useMemo(
() => columnDefs.filter(c => visibleColumns.has(c.id)),
[visibleColumns],
);
// Cell renderer — lives inside the component so it can access setSlideoutCallId
const renderRecordingCell = useCallback((call: RecordingRecord, colId: string) => {
const phone = call.callerNumber?.primaryPhoneNumber ?? '';
const dirLabel = call.direction === 'INBOUND' ? 'In' : 'Out';
const dirColor: 'blue' | 'brand' = call.direction === 'INBOUND' ? 'blue' : 'brand';
switch (colId) {
case 'agent':
return <span className="text-sm text-primary">{call.agentName || '—'}</span>;
case 'caller':
return phone
? <PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
: <span className="text-xs text-quaternary"></span>;
case 'ai':
return (
<span
role="button"
tabIndex={0}
onPointerDown={(e) => {
e.stopPropagation();
let longPressed = false;
const timer = setTimeout(() => {
longPressed = true;
window.dispatchEvent(new CustomEvent('maint:trigger', { detail: 'clearAnalysisCache' }));
}, 1000);
const up = () => { clearTimeout(timer); if (!longPressed) setSlideoutCallId(call.id); };
document.addEventListener('pointerup', up, { once: true });
}}
className="inline-flex items-center gap-1 rounded-full bg-brand-primary px-2.5 py-1 text-xs font-semibold text-brand-secondary hover:bg-brand-secondary hover:text-white cursor-pointer transition duration-100 ease-linear"
title="AI Analysis (long-press to regenerate)"
>
<FontAwesomeIcon icon={faSparkles} className="size-3" />
AI
</span>
);
case 'type':
return <Badge size="sm" color={dirColor} type="pill-color">{dirLabel}</Badge>;
case 'sla': {
const sla = getCallSla(call);
if (!sla) return <span className="text-xs text-quaternary"></span>;
return (
<span className="inline-flex items-center gap-1.5 text-xs font-medium">
<span className={cx('size-2 rounded-full',
sla.status === 'low' && 'bg-success-solid',
sla.status === 'medium' && 'bg-warning-solid',
sla.status === 'high' && 'bg-error-solid',
sla.status === 'critical' && 'bg-error-solid animate-pulse',
)} />
<span className="text-secondary">{sla.percent}%</span>
</span>
);
}
case 'dateTime':
return call.startedAt ? (
<div>
<span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
<span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
</div>
) : <span className="text-xs text-quaternary"></span>;
case 'duration':
return <span className="text-sm text-primary">{formatDuration(call.durationSec)}</span>;
case 'disposition':
return call.disposition
? <Badge size="sm" color="gray" type="pill-color">{call.disposition.replace(/_/g, ' ').toLowerCase().replace(/\b\w/g, c => c.toUpperCase())}</Badge>
: <span className="text-xs text-quaternary"></span>;
case 'recording':
return call.recording?.primaryLinkUrl
? <RecordingPlayer url={call.recording.primaryLinkUrl} />
: null;
default:
return null;
}
}, []);
const fetchRecordings = useCallback(() => { const fetchRecordings = useCallback(() => {
apiClient.graphql<{ calls: { edges: Array<{ node: RecordingRecord }> } }>(QUERY, undefined, { silent: true }) apiClient.graphql<{ calls: { edges: Array<{ node: RecordingRecord }> } }>(QUERY, undefined, { silent: true })
.then(data => { .then(data => {
@@ -186,119 +265,27 @@ export const CallRecordingsPage = () => {
) : ( ) : (
<div className="flex flex-1 flex-col min-h-0 overflow-auto"> <div className="flex flex-1 flex-col min-h-0 overflow-auto">
<Table size="sm" sortDescriptor={sortDescriptor} onSortChange={setSortDescriptor}> <Table size="sm" sortDescriptor={sortDescriptor} onSortChange={setSortDescriptor}>
<Table.Header> <Table.Header columns={activeColumns}>
{visibleColumns.has('agent') && <Table.Head id="agent" label="Agent" isRowHeader allowsSorting />} {(col) => (
{visibleColumns.has('caller') && <Table.Head label="Caller" />} <Table.Head
{visibleColumns.has('ai') && <Table.Head label="AI" className="w-14" />} key={col.id}
{visibleColumns.has('type') && <Table.Head label="Type" className="w-16" />} id={col.id}
{visibleColumns.has('sla') && <Table.Head id="sla" label="SLA" className="w-24" allowsSorting />} label={col.label}
{visibleColumns.has('dateTime') && <Table.Head id="dateTime" label="Date & Time" className="w-28" allowsSorting />} isRowHeader={col.isRowHeader}
{visibleColumns.has('duration') && <Table.Head id="duration" label="Duration" className="w-20" allowsSorting />} allowsSorting={col.allowsSorting}
{visibleColumns.has('disposition') && <Table.Head label="Disposition" className="w-32" />} />
{visibleColumns.has('recording') && <Table.Head label="Recording" className="w-24" />} )}
</Table.Header> </Table.Header>
<Table.Body items={pagedRows}> <Table.Body items={pagedRows}>
{(call) => { {(call) => (
const phone = call.callerNumber?.primaryPhoneNumber ?? ''; <Table.Row id={call.id} columns={activeColumns}>
const dirLabel = call.direction === 'INBOUND' ? 'In' : 'Out'; {(col) => (
const dirColor = call.direction === 'INBOUND' ? 'blue' : 'brand'; <Table.Cell key={col.id}>
{renderRecordingCell(call, col.id)}
return (
<Table.Row id={call.id}>
{visibleColumns.has('agent') && (
<Table.Cell>
<span className="text-sm text-primary">{call.agentName || '—'}</span>
</Table.Cell>
)}
{visibleColumns.has('caller') && (
<Table.Cell>
{phone ? (
<PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
) : <span className="text-xs text-quaternary"></span>}
</Table.Cell>
)}
{visibleColumns.has('ai') && (
<Table.Cell>
<span
role="button"
tabIndex={0}
onPointerDown={(e) => {
e.stopPropagation();
let longPressed = false;
const timer = setTimeout(() => {
longPressed = true;
window.dispatchEvent(new CustomEvent('maint:trigger', { detail: 'clearAnalysisCache' }));
}, 1000);
const up = () => { clearTimeout(timer); if (!longPressed) setSlideoutCallId(call.id); };
document.addEventListener('pointerup', up, { once: true });
}}
className="inline-flex items-center gap-1 rounded-full bg-brand-primary px-2.5 py-1 text-xs font-semibold text-brand-secondary hover:bg-brand-secondary hover:text-white cursor-pointer transition duration-100 ease-linear"
title="AI Analysis (long-press to regenerate)"
>
<FontAwesomeIcon icon={faSparkles} className="size-3" />
AI
</span>
</Table.Cell>
)}
{visibleColumns.has('type') && (
<Table.Cell>
<Badge size="sm" color={dirColor} type="pill-color">{dirLabel}</Badge>
</Table.Cell>
)}
{visibleColumns.has('sla') && (
<Table.Cell>
{(() => {
const sla = getCallSla(call);
if (!sla) return <span className="text-xs text-quaternary"></span>;
return (
<span className="inline-flex items-center gap-1.5 text-xs font-medium">
<span className={cx(
'size-2 rounded-full',
sla.status === 'low' && 'bg-success-solid',
sla.status === 'medium' && 'bg-warning-solid',
sla.status === 'high' && 'bg-error-solid',
sla.status === 'critical' && 'bg-error-solid animate-pulse',
)} />
<span className="text-secondary">{sla.percent}%</span>
</span>
);
})()}
</Table.Cell>
)}
{visibleColumns.has('dateTime') && (
<Table.Cell>
{call.startedAt ? (
<div>
<span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
<span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
</div>
) : <span className="text-xs text-quaternary"></span>}
</Table.Cell>
)}
{visibleColumns.has('duration') && (
<Table.Cell>
<span className="text-sm text-primary">{formatDuration(call.durationSec)}</span>
</Table.Cell>
)}
{visibleColumns.has('disposition') && (
<Table.Cell>
{call.disposition ? (
<Badge size="sm" color="gray" type="pill-color">
{call.disposition.replace(/_/g, ' ').toLowerCase().replace(/\b\w/g, c => c.toUpperCase())}
</Badge>
) : <span className="text-xs text-quaternary"></span>}
</Table.Cell>
)}
{visibleColumns.has('recording') && (
<Table.Cell>
{call.recording?.primaryLinkUrl && (
<RecordingPlayer url={call.recording.primaryLinkUrl} />
)}
</Table.Cell> </Table.Cell>
)} )}
</Table.Row> </Table.Row>
); )}
}}
</Table.Body> </Table.Body>
</Table> </Table>
</div> </div>

176
src/pages/contacts.tsx Normal file
View File

@@ -0,0 +1,176 @@
// Contacts page — organic inbound callers (source = PHONE, WALK_IN,
// REFERRAL). Same Lead entity, filtered view. Campaign-sourced leads
// live on the Leads page; contacts are people who reached out directly
// without a marketing touchpoint.
//
// Uses the same LeadTable + column toggle + pagination pattern as
// All Leads. No separate backend endpoint — filters client-side on
// the DataProvider's leads array.
import type { FC } from 'react';
import { useMemo, useState } from 'react';
import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
import { faArrowDownToLine, faMagnifyingGlass } from '@fortawesome/pro-duotone-svg-icons';
const Download01: FC<{ className?: string }> = ({ className }) => <FontAwesomeIcon icon={faArrowDownToLine} className={className} />;
const SearchLg: FC<{ className?: string }> = ({ className }) => <FontAwesomeIcon icon={faMagnifyingGlass} className={className} />;
import { Button } from '@/components/base/buttons/button';
import { Input } from '@/components/base/input/input';
import { PaginationPageDefault } from '@/components/application/pagination/pagination';
import { TopBar } from '@/components/layout/top-bar';
import { LeadTable } from '@/components/leads/lead-table';
import { ColumnToggle, useColumnVisibility } from '@/components/application/table/column-toggle';
import { LeadActivitySlideout } from '@/components/leads/lead-activity-slideout';
import { useData } from '@/providers/data-provider';
import { rowsToCsv, downloadCsv } from '@/lib/csv-utils';
import { notify } from '@/lib/toast';
import type { Lead } from '@/types/entities';
// Sources that qualify as "contacts" — direct/organic, not campaign-sourced
const CONTACT_SOURCES = new Set(['PHONE', 'WALK_IN', 'REFERRAL']);
const PAGE_SIZE = 15;
export const ContactsPage = () => {
const { leads, leadActivities } = useData();
const [searchQuery, setSearchQuery] = useState('');
const [currentPage, setCurrentPage] = useState(1);
const [selectedIds, setSelectedIds] = useState<string[]>([]);
const [sortField, setSortField] = useState('createdAt');
const [sortDirection, setSortDirection] = useState<'asc' | 'desc'>('desc');
const [activityLead, setActivityLead] = useState<Lead | null>(null);
const columnDefs = [
{ id: 'phone', label: 'Phone', defaultVisible: true },
{ id: 'name', label: 'Name', defaultVisible: true },
{ id: 'email', label: 'Email', defaultVisible: false },
{ id: 'source', label: 'Source', defaultVisible: true },
{ id: 'firstContactedAt', label: 'First Contact', defaultVisible: false },
{ id: 'lastContactedAt', label: 'Last Contact', defaultVisible: true },
{ id: 'status', label: 'Status', defaultVisible: true },
{ id: 'createdAt', label: 'Age', defaultVisible: true },
];
const { visibleColumns, toggle: toggleColumn } = useColumnVisibility(columnDefs);
// Filter to contact sources only
const contacts = useMemo(() => {
let filtered = leads.filter((l) => CONTACT_SOURCES.has(l.leadSource ?? ''));
if (searchQuery.trim()) {
const q = searchQuery.toLowerCase();
filtered = filtered.filter((l) => {
const name = `${l.contactName?.firstName ?? ''} ${l.contactName?.lastName ?? ''}`.toLowerCase();
const phone = l.contactPhone?.[0]?.number ?? '';
return name.includes(q) || phone.includes(q);
});
}
return filtered;
}, [leads, searchQuery]);
// Sort
const sorted = useMemo(() => {
const copy = [...contacts];
const dir = sortDirection === 'asc' ? 1 : -1;
copy.sort((a, b) => {
const av = (a as any)[sortField] ?? '';
const bv = (b as any)[sortField] ?? '';
if (av === bv) return 0;
return av > bv ? dir : -dir;
});
return copy;
}, [contacts, sortField, sortDirection]);
const totalPages = Math.max(1, Math.ceil(sorted.length / PAGE_SIZE));
const paged = sorted.slice((currentPage - 1) * PAGE_SIZE, currentPage * PAGE_SIZE);
const handleSort = (field: string) => {
if (field === sortField) {
setSortDirection((d) => (d === 'asc' ? 'desc' : 'asc'));
} else {
setSortField(field);
setSortDirection('desc');
}
setCurrentPage(1);
};
const handleExportCsv = () => {
if (sorted.length === 0) { notify.error('Export CSV', 'No contacts to export'); return; }
const headers = ['Phone', 'First Name', 'Last Name', 'Email', 'Source', 'Status', 'Created', 'Last Contact'];
const rows = sorted.map((l) => ({
'Phone': l.contactPhone?.[0]?.number ?? '',
'First Name': l.contactName?.firstName ?? '',
'Last Name': l.contactName?.lastName ?? '',
'Email': l.contactEmail?.[0]?.address ?? '',
'Source': l.leadSource ?? '',
'Status': l.leadStatus ?? '',
'Created': l.createdAt ?? '',
'Last Contact': l.lastContactedAt ?? '',
}));
const csv = rowsToCsv(headers, rows);
downloadCsv(`contacts-${new Date().toISOString().slice(0, 10)}.csv`, csv);
notify.success('Export CSV', `${rows.length} contact${rows.length === 1 ? '' : 's'} exported`);
};
return (
<div className="flex flex-1 flex-col overflow-hidden">
<TopBar title="Contacts" subtitle={`${contacts.length} organic callers`} />
<div className="flex flex-1 flex-col overflow-hidden">
<div className="flex shrink-0 items-center justify-between px-6 py-3 border-b border-secondary">
<p className="text-xs text-tertiary">
People who reached out directly phone, walk-in, referral. Not sourced from campaigns.
</p>
<div className="flex items-center gap-2">
<div className="w-56">
<Input
placeholder="Search contacts..."
icon={SearchLg}
size="sm"
value={searchQuery}
onChange={(value) => { setSearchQuery(value); setCurrentPage(1); }}
aria-label="Search contacts"
/>
</div>
<ColumnToggle columns={columnDefs} visibleColumns={visibleColumns} onToggle={toggleColumn} />
<Button size="sm" color="secondary" iconLeading={Download01} onClick={handleExportCsv}>
Export CSV
</Button>
</div>
</div>
<div className="flex-1 overflow-y-auto px-4 pt-3">
<LeadTable
leads={paged}
selectedIds={selectedIds}
onSelectionChange={setSelectedIds}
sortField={sortField}
sortDirection={sortDirection}
onSort={handleSort}
onViewActivity={(lead) => setActivityLead(lead)}
visibleColumns={visibleColumns}
/>
</div>
{totalPages > 1 && (
<div className="shrink-0 border-t border-secondary px-6 py-3">
<PaginationPageDefault
page={currentPage}
total={totalPages}
onPageChange={(page) => { setCurrentPage(page); setSelectedIds([]); }}
/>
</div>
)}
</div>
{activityLead && (
<LeadActivitySlideout
isOpen={!!activityLead}
onOpenChange={(open) => !open && setActivityLead(null)}
lead={activityLead}
activities={leadActivities}
/>
)}
</div>
);
};

View File

@@ -57,16 +57,108 @@ const STATUS_COLORS: Record<string, 'warning' | 'brand' | 'success' | 'error' |
}; };
const columnDefs = [ const columnDefs = [
{ id: 'caller', label: 'Caller', defaultVisible: true }, { id: 'caller', label: 'Caller', defaultVisible: true, allowsSorting: false, isRowHeader: true },
{ id: 'dateTime', label: 'Date & Time', defaultVisible: true }, { id: 'dateTime', label: 'Date & Time', defaultVisible: true, allowsSorting: true },
{ id: 'branch', label: 'Branch', defaultVisible: true }, { id: 'branch', label: 'Branch', defaultVisible: true },
{ id: 'agent', label: 'Agent', defaultVisible: true }, { id: 'agent', label: 'Agent', defaultVisible: true, allowsSorting: true },
{ id: 'count', label: 'Count', defaultVisible: true }, { id: 'count', label: 'Count', defaultVisible: true, allowsSorting: true },
{ id: 'status', label: 'Status', defaultVisible: true }, { id: 'status', label: 'Status', defaultVisible: true },
{ id: 'sla', label: 'SLA', defaultVisible: true }, { id: 'sla', label: 'SLA', defaultVisible: true, allowsSorting: true },
{ id: 'callback', label: 'Callback At', defaultVisible: false }, { id: 'callback', label: 'Callback At', defaultVisible: false },
]; ];
// Dynamic columns table — React Aria requires the column count to match
// between Header and Row. Conditional `{visible && <Cell>}` crashes the
// table (#8127). Using the dynamic collections API (columns prop +
// render function) lets React Aria rebuild its collection cleanly when
// the visible set changes.
type ColDef = { id: string; label: string; allowsSorting?: boolean; isRowHeader?: boolean };
const renderCell = (call: MissedCallRecord, colId: string) => {
const phone = call.callerNumber?.primaryPhoneNumber ?? '';
const status = call.callbackStatus ?? 'PENDING_CALLBACK';
switch (colId) {
case 'caller':
return phone
? <PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
: <span className="text-xs text-quaternary">Unknown</span>;
case 'dateTime':
return call.startedAt ? (
<div>
<span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
<span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
</div>
) : <span className="text-xs text-quaternary"></span>;
case 'branch':
return <span className="text-xs text-tertiary">{call.callSourceNumber || '—'}</span>;
case 'agent':
return <span className="text-sm text-primary">{call.agentName || '—'}</span>;
case 'count':
return call.missedCallCount && call.missedCallCount > 1
? <Badge size="sm" color="warning" type="pill-color">{call.missedCallCount}x</Badge>
: <span className="text-xs text-quaternary">1</span>;
case 'status':
return <Badge size="sm" color={STATUS_COLORS[status] ?? 'gray'} type="pill-color">{STATUS_LABELS[status] ?? status}</Badge>;
case 'sla':
if (call.sla == null) return <span className="text-xs text-quaternary"></span>;
const slaStatus = computeSlaStatus(call.sla);
return (
<span className="inline-flex items-center gap-1.5 text-xs font-medium">
<span className={cx('size-2 rounded-full',
slaStatus === 'low' && 'bg-success-solid',
slaStatus === 'medium' && 'bg-warning-solid',
slaStatus === 'high' && 'bg-error-solid',
slaStatus === 'critical' && 'bg-error-solid animate-pulse',
)} />
<span className="text-secondary">{call.sla}%</span>
</span>
);
case 'callback':
return call.callbackAttemptedAt ? (
<div>
<span className="text-sm text-primary">{formatDateOrdinal(call.callbackAttemptedAt)}</span>
<span className="block text-xs text-tertiary">{formatTimeOnly(call.callbackAttemptedAt)}</span>
</div>
) : <span className="text-xs text-quaternary"></span>;
default:
return null;
}
};
const DynamicMissedCallTable = ({ calls, columns, sortDescriptor, onSortChange }: {
calls: MissedCallRecord[];
columns: ColDef[];
sortDescriptor: SortDescriptor;
onSortChange: (desc: SortDescriptor) => void;
}) => (
<div className="flex flex-1 flex-col min-h-0 overflow-auto">
<Table size="sm" sortDescriptor={sortDescriptor} onSortChange={onSortChange}>
<Table.Header columns={columns}>
{(col) => (
<Table.Head
key={col.id}
id={col.id}
label={col.label}
isRowHeader={col.isRowHeader}
allowsSorting={col.allowsSorting}
/>
)}
</Table.Header>
<Table.Body items={calls}>
{(call) => (
<Table.Row id={call.id} columns={columns}>
{(col) => (
<Table.Cell key={col.id}>
{renderCell(call, col.id)}
</Table.Cell>
)}
</Table.Row>
)}
</Table.Body>
</Table>
</div>
);
export const MissedCallsPage = () => { export const MissedCallsPage = () => {
const [calls, setCalls] = useState<MissedCallRecord[]>([]); const [calls, setCalls] = useState<MissedCallRecord[]>([]);
const [loading, setLoading] = useState(true); const [loading, setLoading] = useState(true);
@@ -175,101 +267,12 @@ export const MissedCallsPage = () => {
<p className="text-sm text-quaternary">{search ? 'No matching calls' : 'No missed calls'}</p> <p className="text-sm text-quaternary">{search ? 'No matching calls' : 'No missed calls'}</p>
</div> </div>
) : ( ) : (
<div className="flex flex-1 flex-col min-h-0 overflow-auto"> <DynamicMissedCallTable
<Table size="sm" sortDescriptor={sortDescriptor} onSortChange={setSortDescriptor}> calls={pagedRows}
<Table.Header> columns={columnDefs.filter(c => visibleColumns.has(c.id))}
{visibleColumns.has('caller') && <Table.Head label="Caller" isRowHeader />} sortDescriptor={sortDescriptor}
{visibleColumns.has('dateTime') && <Table.Head id="dateTime" label="Date & Time" className="w-28" allowsSorting />} onSortChange={setSortDescriptor}
{visibleColumns.has('branch') && <Table.Head label="Branch" className="w-32" />} />
{visibleColumns.has('agent') && <Table.Head id="agent" label="Agent" className="w-28" allowsSorting />}
{visibleColumns.has('count') && <Table.Head id="count" label="Count" className="w-16" allowsSorting />}
{visibleColumns.has('status') && <Table.Head label="Status" className="w-28" />}
{visibleColumns.has('sla') && <Table.Head id="sla" label="SLA" className="w-24" allowsSorting />}
{visibleColumns.has('callback') && <Table.Head label="Callback At" className="w-28" />}
</Table.Header>
<Table.Body items={pagedRows}>
{(call) => {
const phone = call.callerNumber?.primaryPhoneNumber ?? '';
const status = call.callbackStatus ?? 'PENDING_CALLBACK';
return (
<Table.Row id={call.id}>
{visibleColumns.has('caller') && (
<Table.Cell>
{phone ? (
<PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
) : <span className="text-xs text-quaternary">Unknown</span>}
</Table.Cell>
)}
{visibleColumns.has('dateTime') && (
<Table.Cell>
{call.startedAt ? (
<div>
<span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
<span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
</div>
) : <span className="text-xs text-quaternary"></span>}
</Table.Cell>
)}
{visibleColumns.has('branch') && (
<Table.Cell>
<span className="text-xs text-tertiary">{call.callSourceNumber || '—'}</span>
</Table.Cell>
)}
{visibleColumns.has('agent') && (
<Table.Cell>
<span className="text-sm text-primary">{call.agentName || '—'}</span>
</Table.Cell>
)}
{visibleColumns.has('count') && (
<Table.Cell>
{call.missedCallCount && call.missedCallCount > 1 ? (
<Badge size="sm" color="warning" type="pill-color">{call.missedCallCount}x</Badge>
) : <span className="text-xs text-quaternary">1</span>}
</Table.Cell>
)}
{visibleColumns.has('status') && (
<Table.Cell>
<Badge size="sm" color={STATUS_COLORS[status] ?? 'gray'} type="pill-color">
{STATUS_LABELS[status] ?? status}
</Badge>
</Table.Cell>
)}
{visibleColumns.has('sla') && (
<Table.Cell>
{call.sla != null ? (() => {
const status = computeSlaStatus(call.sla);
return (
<span className="inline-flex items-center gap-1.5 text-xs font-medium">
<span className={cx(
'size-2 rounded-full',
status === 'low' && 'bg-success-solid',
status === 'medium' && 'bg-warning-solid',
status === 'high' && 'bg-error-solid',
status === 'critical' && 'bg-error-solid animate-pulse',
)} />
<span className="text-secondary">{call.sla}%</span>
</span>
);
})() : <span className="text-xs text-quaternary"></span>}
</Table.Cell>
)}
{visibleColumns.has('callback') && (
<Table.Cell>
{call.callbackAttemptedAt ? (
<div>
<span className="text-sm text-primary">{formatDateOrdinal(call.callbackAttemptedAt)}</span>
<span className="block text-xs text-tertiary">{formatTimeOnly(call.callbackAttemptedAt)}</span>
</div>
) : <span className="text-xs text-quaternary"></span>}
</Table.Cell>
)}
</Table.Row>
);
}}
</Table.Body>
</Table>
</div>
)} )}
</div> </div>