feat: Global E2E tests, multi-agent fixes, SIP agent tracing

- 13 Global Hospital smoke tests (CC Agent + Supervisor)
- Auto-unlock agent session in test setup via maint API
- agent-status-toggle sends agentId from localStorage (was missing)
- maint-otp-modal injects agentId from localStorage into all calls
- SIP manager logs agent identity on connect/disconnect/state changes
- seed-data.ts: added CC agent + marketing users, idempotent member
  creation, cleanup phase before seeding
- .gitignore: exclude test-results/ and playwright-report/

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

e2e/global-smoke.spec.ts

@@ -0,0 +1,120 @@
+/**
+ * Global Hospital — happy-path smoke tests.
+ *
+ * Uses saved auth state from global-setup.ts (same pattern as Ramaiah).
+ * Last test signs out to release the agent session.
+ */
+import { test, expect } from '@playwright/test';
+import { loginAs, waitForApp } from './helpers';
+
+const BASE = 'https://global.engage.healix360.net';
+
+test.describe('Global — CC Agent', () => {
+
+    test('landing page loads', async ({ page }) => {
+        await page.goto(BASE + '/');
+        await waitForApp(page);
+        await expect(page.locator('aside').first()).toBeVisible();
+    });
+
+    test('Call History page loads', async ({ page }) => {
+        await page.goto(BASE + '/call-history');
+        await waitForApp(page);
+        await expect(page.locator('text="Call History"').first()).toBeVisible();
+    });
+
+    test('Patients page loads', async ({ page }) => {
+        await page.goto(BASE + '/patients');
+        await waitForApp(page);
+        const search = page.getByPlaceholder(/search/i).or(page.getByLabel(/search/i));
+        await expect(search.first()).toBeVisible();
+    });
+
+    test('Appointments page loads', async ({ page }) => {
+        await page.goto(BASE + '/appointments');
+        await waitForApp(page);
+        await expect(
+            page.locator('text=/Appointment|Schedule|No appointment/i').first(),
+        ).toBeVisible({ timeout: 10_000 });
+    });
+
+    test('My Performance page loads', async ({ page }) => {
+        await page.goto(BASE + '/my-performance');
+        await waitForApp(page);
+        await expect(page.getByRole('button', { name: 'Today' })).toBeVisible();
+    });
+
+    test('sidebar has CC Agent nav items', async ({ page }) => {
+        await page.goto(BASE + '/');
+        await waitForApp(page);
+        const sidebar = page.locator('aside').first();
+        for (const item of ['Call Desk', 'Call History', 'Patients', 'Appointments', 'My Performance']) {
+            await expect(sidebar.locator(`text="${item}"`)).toBeVisible();
+        }
+    });
+
+    // Last test — sign out to release session
+    test('sign-out completes', async ({ page }) => {
+        await page.goto(BASE + '/');
+        await waitForApp(page);
+
+        const sidebar = page.locator('aside').first();
+        const accountArea = sidebar.locator('[class*="account"], [class*="avatar"]').last();
+        if (await accountArea.isVisible()) await accountArea.click();
+
+        const signOutBtn = page.locator('button, [role="menuitem"]').filter({ hasText: /sign out/i }).first();
+        if (await signOutBtn.isVisible({ timeout: 5_000 }).catch(() => false)) {
+            await signOutBtn.click();
+            const modal = page.locator('[role="dialog"]');
+            await expect(modal).toBeVisible({ timeout: 5_000 });
+            await modal.getByRole('button', { name: /sign out/i }).click();
+            await expect(page).toHaveURL(/\/login/, { timeout: 15_000 });
+        }
+    });
+});
+
+test.describe('Global — Supervisor', () => {
+    test.beforeEach(async ({ page }) => {
+        await page.goto(BASE + '/login');
+        await page.locator('input[type="email"], input[placeholder*="@"]').first().fill('dr.ramesh@globalcare.com');
+        await page.locator('input[type="password"]').first().fill('Global@123');
+        await page.getByRole('button', { name: 'Sign in', exact: true }).click();
+        await expect(page).not.toHaveURL(/\/login/, { timeout: 20_000 });
+        await waitForApp(page);
+    });
+
+    test('landing page loads', async ({ page }) => {
+        await expect(page.locator('aside').first()).toBeVisible();
+    });
+
+    test('Patients page loads', async ({ page }) => {
+        await page.goto(BASE + '/patients');
+        await waitForApp(page);
+        const search = page.getByPlaceholder(/search/i).or(page.getByLabel(/search/i));
+        await expect(search.first()).toBeVisible();
+    });
+
+    test('Appointments page loads', async ({ page }) => {
+        await page.goto(BASE + '/appointments');
+        await waitForApp(page);
+        await expect(
+            page.locator('text=/Appointment|Schedule|No appointment/i').first(),
+        ).toBeVisible({ timeout: 10_000 });
+    });
+
+    test('Campaigns page loads', async ({ page }) => {
+        await page.goto(BASE + '/campaigns');
+        await waitForApp(page);
+        await expect(
+            page.locator('text=/Campaign|No campaign/i').first(),
+        ).toBeVisible({ timeout: 10_000 });
+    });
+
+    test('Settings page loads', async ({ page }) => {
+        await page.goto(BASE + '/settings');
+        await waitForApp(page);
+        await expect(
+            page.locator('text=/Settings|Configuration/i').first(),
+        ).toBeVisible({ timeout: 10_000 });
+    });
+});