fix: P2 defect batch + context-panel edit takeover

Layout (P1-adjacent):
- context-panel switches to an edit-only layout when editingAppointment
  is set. Previously AppointmentForm rendered inline BELOW the AI panel,
  crushing the AI area into a ~2-line strip that made the returning-
  patient summary + quick actions unusable. Edit view gets full height
  with a "Back to context" button.

P2s:
- Remove Attempted sub-tab from Missed Calls worklist (Pending only).
- Add CALL_DROPPED disposition option + propagate through every
  per-disposition Record<CallDisposition,...> map (incoming-call-card,
  call-log, call-history, agent-detail, patient-360).
- Block SLA-gaming on unanswered calls: Book Appt / Enquiry / Transfer
  buttons on active-call-card are disabled until the call reaches the
  answered state (wasAnsweredRef). The disposition filter was already
  in place; this closes the upstream entry.
- Data labels on performance charts: my-performance bar chart shows
  value on top of each bar; donut shows {d}% slice labels; team-
  performance day trend line shows per-point values.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

src/components/call-desk/worklist-panel.tsx

@@ -289,7 +289,10 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
 export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelectLead, selectedLeadId, onDialMissedCall }: WorklistPanelProps) => {
     const [tab, setTab] = useState<TabKey>('all');
     const [search, setSearch] = useState('');
-    const [missedSubTab, setMissedSubTab] = useState<MissedSubTab>('pending');
+    // Missed tab always shows PENDING callbacks. Attempted/Completed/Invalid
+    // sub-tabs were removed per QA feedback — pending callbacks are the only
+    // ones agents need to act on from the worklist.
+    const missedSubTab: MissedSubTab = 'pending';
     // Default SLA sort is ascending — the bucket-sorted result puts the
     // most-urgent rows at the top (overdue → oldest reactive → soonest due).
     const [sortDescriptor, setSortDescriptor] = useState<SortDescriptor>({ column: 'sla', direction: 'ascending' });
@@ -439,30 +442,9 @@ export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelect
                 </div>
             </div>
 
-            {/* Missed call status sub-tabs */}
-            {tab === 'missed' && (
-                <div className="flex shrink-0 gap-1 px-5 py-2 border-b border-secondary">
-                    {(['pending', 'attempted'] as MissedSubTab[]).map(sub => (
-                        <button
-                            key={sub}
-                            onClick={() => { setMissedSubTab(sub); setPage(1); }}
-                            className={cx(
-                                'px-3 py-1 text-xs font-medium rounded-md capitalize transition duration-100 ease-linear',
-                                missedSubTab === sub
-                                    ? 'bg-brand-50 text-brand-700 border border-brand-200'
-                                    : 'text-tertiary hover:text-secondary hover:bg-secondary',
-                            )}
-                        >
-                            {sub}
-                            {sub === 'pending' && missedByStatus.pending.length > 0 && (
-                                <span className="ml-1.5 bg-error-50 text-error-700 text-xs px-1.5 py-0.5 rounded-full">
-                                    {missedByStatus.pending.length}
-                                </span>
-                            )}
-                        </button>
-                    ))}
-                </div>
-            )}
+            {/* Missed-call sub-tabs removed per QA feedback — the Missed tab
+                now only shows pending callbacks. Attempted is redundant once
+                the worklist is the single source of truth. */}
 
             {filteredRows.length === 0 ? (
                 <div className="flex items-center justify-center py-12">