feat: dashboard restructure, integrations, settings, UI fixes

Dashboard:
- Split into components (kpi-cards, agent-table, missed-queue)
- Add collapsible AI panel on right (same pattern as Call Desk)
- Add tabs: Agent Performance | Missed Queue | Campaigns
- Date range filter in header

Integrations page:
- Ozonetel (connected), WhatsApp, Facebook, Google, Instagram, Website, Email
- Status badges, config details, webhook URL with copy button

Settings page:
- Employee table from workspaceMembers GraphQL query
- Name, email, roles, status, reset password action

Fixes:
- Fix CALLS_QUERY: callerNumber needs { primaryPhoneNumber }, recordingUrl → recording { primaryLinkUrl }
- Remove duplicate AI Assistant header
- Remove Follow-ups from CC agent sidebar (already in worklist tabs)
- Remove global search from TopBar (decorative, unused)
- Slim down TopBar height
- Fix search/table gap in worklist
- Add brand border to active nav item

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-03-19 15:58:31 +05:30
parent 94f4a18035
commit d9d98bce9c
15 changed files with 805 additions and 521 deletions

View File

@@ -1,114 +1,31 @@
import { useMemo, useState } from 'react';
import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
import {
faPhone,
faPhoneArrowDownLeft,
faPhoneArrowUpRight,
faPhoneMissed,
faUserHeadset,
faChartMixed,
} from '@fortawesome/pro-duotone-svg-icons';
import type { IconDefinition } from '@fortawesome/fontawesome-svg-core';
import { Avatar } from '@/components/base/avatar/avatar';
import { Badge } from '@/components/base/badges/badges';
import { Table, TableCard } from '@/components/application/table/table';
import { TopBar } from '@/components/layout/top-bar';
import { faSidebarFlip, faSidebar } from '@fortawesome/pro-duotone-svg-icons';
import { AiChatPanel } from '@/components/call-desk/ai-chat-panel';
import { DashboardKpi } from '@/components/dashboard/kpi-cards';
import { AgentTable } from '@/components/dashboard/agent-table';
import { MissedQueue } from '@/components/dashboard/missed-queue';
import { useData } from '@/providers/data-provider';
import { getInitials } from '@/lib/format';
import type { Call } from '@/types/entities';
// KPI Card component
type KpiCardProps = {
label: string;
value: number | string;
icon: IconDefinition;
iconColor: string;
iconBg: string;
subtitle?: string;
};
const KpiCard = ({ label, value, icon, iconColor, iconBg, subtitle }: KpiCardProps) => (
<div className="flex flex-1 items-center gap-4 rounded-xl border border-secondary bg-primary p-5 shadow-xs">
<div className={`flex size-12 shrink-0 items-center justify-center rounded-full ${iconBg}`}>
<FontAwesomeIcon icon={icon} className={`size-5 ${iconColor}`} />
</div>
<div className="flex flex-col">
<span className="text-xs font-medium text-tertiary">{label}</span>
<span className="text-display-xs font-bold text-primary">{value}</span>
{subtitle && <span className="text-xs text-tertiary">{subtitle}</span>}
</div>
</div>
);
// Metric card for performance row
type MetricCardProps = {
label: string;
value: string;
description: string;
};
const MetricCard = ({ label, value, description }: MetricCardProps) => (
<div className="flex flex-1 flex-col gap-1 rounded-xl border border-secondary bg-primary p-5 shadow-xs">
<span className="text-xs font-medium text-tertiary">{label}</span>
<span className="text-lg font-bold text-primary">{value}</span>
<span className="text-xs text-tertiary">{description}</span>
</div>
);
import { cx } from '@/utils/cx';
type DateRange = 'today' | 'week' | 'month';
type DashboardTab = 'agents' | 'missed' | 'campaigns';
const getDateRangeStart = (range: DateRange): Date => {
const now = new Date();
switch (range) {
case 'today': {
const start = new Date(now);
start.setHours(0, 0, 0, 0);
return start;
}
case 'week': {
const start = new Date(now);
start.setDate(start.getDate() - 7);
return start;
}
case 'month': {
const start = new Date(now);
start.setDate(start.getDate() - 30);
return start;
}
case 'today': { const s = new Date(now); s.setHours(0, 0, 0, 0); return s; }
case 'week': { const s = new Date(now); s.setDate(s.getDate() - 7); return s; }
case 'month': { const s = new Date(now); s.setDate(s.getDate() - 30); return s; }
}
};
const formatDuration = (seconds: number): string => {
if (seconds < 60) return `${seconds}s`;
const mins = Math.floor(seconds / 60);
const secs = seconds % 60;
return secs > 0 ? `${mins}m ${secs}s` : `${mins}m`;
};
const formatPercent = (value: number): string => {
if (isNaN(value) || !isFinite(value)) return '0%';
return `${Math.round(value)}%`;
};
type AgentPerformance = {
id: string;
name: string;
initials: string;
inboundCalls: number;
outboundCalls: number;
missedCalls: number;
totalCalls: number;
avgHandleTime: number;
appointmentsBooked: number;
conversionRate: number;
};
export const TeamDashboardPage = () => {
const { calls, leads, loading } = useData();
const { calls, leads, campaigns, loading } = useData();
const [dateRange, setDateRange] = useState<DateRange>('week');
const [tab, setTab] = useState<DashboardTab>('agents');
const [aiOpen, setAiOpen] = useState(true);
// Filter calls by date range
const filteredCalls = useMemo(() => {
const rangeStart = getDateRangeStart(dateRange);
return calls.filter((call) => {
@@ -117,329 +34,128 @@ export const TeamDashboardPage = () => {
});
}, [calls, dateRange]);
// KPI computations
const totalCalls = filteredCalls.length;
const inboundCalls = filteredCalls.filter((c) => c.callDirection === 'INBOUND').length;
const outboundCalls = filteredCalls.filter((c) => c.callDirection === 'OUTBOUND').length;
const missedCalls = filteredCalls.filter((c) => c.callStatus === 'MISSED').length;
// Performance metrics
const avgResponseTime = useMemo(() => {
const leadsWithResponse = leads.filter((l) => l.createdAt && l.firstContactedAt);
if (leadsWithResponse.length === 0) return null;
const totalMinutes = leadsWithResponse.reduce((sum, l) => {
const created = new Date(l.createdAt!).getTime();
const contacted = new Date(l.firstContactedAt!).getTime();
return sum + (contacted - created) / 60000;
}, 0);
return Math.round(totalMinutes / leadsWithResponse.length);
}, [leads]);
const missedCallbackTime = useMemo(() => {
const missedCallsList = filteredCalls.filter((c) => c.callStatus === 'MISSED' && c.startedAt);
if (missedCallsList.length === 0) return null;
const now = Date.now();
const totalMinutes = missedCallsList.reduce((sum, c) => {
return sum + (now - new Date(c.startedAt!).getTime()) / 60000;
}, 0);
return Math.round(totalMinutes / missedCallsList.length);
}, [filteredCalls]);
const callToAppointmentRate = useMemo(() => {
if (totalCalls === 0) return 0;
const booked = filteredCalls.filter((c) => c.disposition === 'APPOINTMENT_BOOKED').length;
return (booked / totalCalls) * 100;
}, [filteredCalls, totalCalls]);
const leadToAppointmentRate = useMemo(() => {
if (leads.length === 0) return 0;
const converted = leads.filter(
(l) => l.leadStatus === 'APPOINTMENT_SET' || l.leadStatus === 'CONVERTED',
).length;
return (converted / leads.length) * 100;
}, [leads]);
// Agent performance table data
const agentPerformance = useMemo((): AgentPerformance[] => {
const agentMap = new Map<string, Call[]>();
for (const call of filteredCalls) {
const agent = call.agentName ?? 'Unknown';
if (!agentMap.has(agent)) agentMap.set(agent, []);
agentMap.get(agent)!.push(call);
}
return Array.from(agentMap.entries()).map(([name, agentCalls]) => {
const inbound = agentCalls.filter((c) => c.callDirection === 'INBOUND').length;
const outbound = agentCalls.filter((c) => c.callDirection === 'OUTBOUND').length;
const missed = agentCalls.filter((c) => c.callStatus === 'MISSED').length;
const total = agentCalls.length;
const totalDuration = agentCalls.reduce((sum, c) => sum + (c.durationSeconds ?? 0), 0);
const completedCalls = agentCalls.filter((c) => (c.durationSeconds ?? 0) > 0);
const avgHandle = completedCalls.length > 0 ? Math.round(totalDuration / completedCalls.length) : 0;
const booked = agentCalls.filter((c) => c.disposition === 'APPOINTMENT_BOOKED').length;
const conversion = total > 0 ? (booked / total) * 100 : 0;
const nameParts = name.split(' ');
const initials = getInitials(nameParts[0] ?? '', nameParts[1] ?? '');
return {
id: name,
name,
initials,
inboundCalls: inbound,
outboundCalls: outbound,
missedCalls: missed,
totalCalls: total,
avgHandleTime: avgHandle,
appointmentsBooked: booked,
conversionRate: conversion,
};
}).sort((a, b) => b.totalCalls - a.totalCalls);
}, [filteredCalls]);
// Missed call queue (recent missed calls)
const missedCallQueue = useMemo(() => {
return filteredCalls
.filter((c) => c.callStatus === 'MISSED')
.sort((a, b) => {
const dateA = a.startedAt ? new Date(a.startedAt).getTime() : 0;
const dateB = b.startedAt ? new Date(b.startedAt).getTime() : 0;
return dateB - dateA;
})
.slice(0, 10);
}, [filteredCalls]);
const formatCallerPhone = (call: Call): string => {
if (!call.callerNumber || call.callerNumber.length === 0) return 'Unknown';
const first = call.callerNumber[0];
return `${first.callingCode} ${first.number}`;
};
const getTimeSince = (dateStr: string | null): string => {
if (!dateStr) return '—';
const diffMs = Date.now() - new Date(dateStr).getTime();
const mins = Math.floor(diffMs / 60000);
if (mins < 1) return 'Just now';
if (mins < 60) return `${mins}m ago`;
const hours = Math.floor(mins / 60);
if (hours < 24) return `${hours}h ago`;
return `${Math.floor(hours / 24)}d ago`;
};
const dateRangeLabel = dateRange === 'today' ? 'Today' : dateRange === 'week' ? 'This Week' : 'This Month';
const tabs = [
{ id: 'agents' as const, label: 'Agent Performance' },
{ id: 'missed' as const, label: `Missed Queue (${filteredCalls.filter(c => c.callStatus === 'MISSED').length})` },
{ id: 'campaigns' as const, label: `Campaigns (${campaigns.length})` },
];
return (
<div className="flex flex-1 flex-col overflow-hidden">
<TopBar title="Team Dashboard" subtitle={`Global Hospital \u00b7 ${dateRangeLabel}`} />
<div className="flex-1 overflow-y-auto p-7 space-y-6">
{/* Date range filter */}
<div className="flex items-center justify-between">
<h2 className="text-md font-semibold text-primary">Overview</h2>
{/* Header */}
<div className="flex shrink-0 items-center justify-between border-b border-secondary px-6 py-3">
<div className="flex items-center gap-3">
<h1 className="text-lg font-bold text-primary">Team Dashboard</h1>
<span className="text-sm text-tertiary">{dateRangeLabel}</span>
</div>
<div className="flex items-center gap-2">
<div className="flex rounded-lg border border-secondary overflow-hidden">
{(['today', 'week', 'month'] as const).map((range) => (
<button
key={range}
onClick={() => setDateRange(range)}
className={`px-3 py-1.5 text-xs font-medium transition duration-100 ease-linear capitalize ${
dateRange === range
? 'bg-active text-brand-secondary'
: 'bg-primary text-tertiary hover:bg-primary_hover'
}`}
className={cx(
"px-3 py-1 text-xs font-medium transition duration-100 ease-linear",
dateRange === range ? 'bg-active text-brand-secondary' : 'text-tertiary hover:bg-primary_hover',
)}
>
{range === 'today' ? 'Today' : range === 'week' ? 'Week' : 'Month'}
</button>
))}
</div>
<button
onClick={() => setAiOpen(!aiOpen)}
className="flex size-8 items-center justify-center rounded-lg text-fg-quaternary hover:text-fg-secondary hover:bg-primary_hover transition duration-100 ease-linear"
title={aiOpen ? 'Hide AI panel' : 'Show AI panel'}
>
<FontAwesomeIcon icon={aiOpen ? faSidebarFlip : faSidebar} className="size-4" />
</button>
</div>
</div>
{/* KPI Cards Row */}
<div className="grid grid-cols-1 gap-4 sm:grid-cols-2 xl:grid-cols-4">
<KpiCard
label="Total Calls"
value={totalCalls}
icon={faPhone}
iconColor="text-fg-brand-primary"
iconBg="bg-brand-secondary"
/>
<KpiCard
label="Inbound"
value={inboundCalls}
icon={faPhoneArrowDownLeft}
iconColor="text-fg-success-primary"
iconBg="bg-success-secondary"
/>
<KpiCard
label="Outbound"
value={outboundCalls}
icon={faPhoneArrowUpRight}
iconColor="text-fg-brand-primary"
iconBg="bg-brand-secondary"
/>
<KpiCard
label="Missed"
value={missedCalls}
icon={faPhoneMissed}
iconColor="text-fg-error-primary"
iconBg="bg-error-secondary"
subtitle={totalCalls > 0 ? `${formatPercent((missedCalls / totalCalls) * 100)} of total` : undefined}
/>
</div>
{/* Performance Metrics Row */}
<div className="grid grid-cols-1 gap-4 sm:grid-cols-2 xl:grid-cols-4">
<MetricCard
label="Avg Lead Response Time"
value={avgResponseTime !== null ? `${avgResponseTime} min` : '—'}
description="Time from lead creation to first contact"
/>
<MetricCard
label="Avg Missed Callback Time"
value={missedCallbackTime !== null ? `${missedCallbackTime} min` : '—'}
description="Avg wait time for missed call callbacks"
/>
<MetricCard
label="Call to Appointment %"
value={formatPercent(callToAppointmentRate)}
description="Calls resulting in appointments"
/>
<MetricCard
label="Lead to Appointment %"
value={formatPercent(leadToAppointmentRate)}
description="Leads converted to appointments"
/>
</div>
{/* Agent Performance Table + Missed Call Queue */}
<div className="grid grid-cols-1 gap-6 xl:grid-cols-3">
{/* Agent Performance Table */}
<div className="xl:col-span-2">
<TableCard.Root size="sm">
<TableCard.Header
title="Agent Performance"
badge={agentPerformance.length}
description="Call metrics by agent"
/>
{loading ? (
<div className="flex items-center justify-center py-12">
<p className="text-sm text-tertiary">Loading...</p>
</div>
) : agentPerformance.length === 0 ? (
<div className="flex flex-col items-center justify-center py-12 gap-2">
<FontAwesomeIcon icon={faUserHeadset} className="size-8 text-fg-quaternary" />
<p className="text-sm text-tertiary">No agent data available</p>
</div>
) : (
<Table>
<Table.Header>
<Table.Head label="AGENT" />
<Table.Head label="INBOUND" />
<Table.Head label="OUTBOUND" />
<Table.Head label="MISSED" />
<Table.Head label="AVG HANDLE TIME" />
<Table.Head label="CONVERSION %" />
</Table.Header>
<Table.Body items={agentPerformance}>
{(agent) => (
<Table.Row id={agent.id}>
<Table.Cell>
<div className="flex items-center gap-3">
<Avatar size="sm" initials={agent.initials} />
<div className="flex flex-col">
<span className="text-sm font-medium text-primary">
{agent.name}
</span>
<span className="text-xs text-tertiary">
{agent.totalCalls} total calls
</span>
</div>
</div>
</Table.Cell>
<Table.Cell>
<span className="text-sm font-medium text-success-primary">{agent.inboundCalls}</span>
</Table.Cell>
<Table.Cell>
<span className="text-sm font-medium text-brand-secondary">{agent.outboundCalls}</span>
</Table.Cell>
<Table.Cell>
{agent.missedCalls > 0 ? (
<Badge size="sm" color="error">{agent.missedCalls}</Badge>
) : (
<span className="text-sm text-tertiary">0</span>
)}
</Table.Cell>
<Table.Cell>
<span className="text-sm text-secondary">
{formatDuration(agent.avgHandleTime)}
</span>
</Table.Cell>
<Table.Cell>
<Badge
size="sm"
color={agent.conversionRate >= 30 ? 'success' : agent.conversionRate >= 15 ? 'warning' : 'gray'}
>
{formatPercent(agent.conversionRate)}
</Badge>
</Table.Cell>
</Table.Row>
)}
</Table.Body>
</Table>
)}
</TableCard.Root>
<div className="flex flex-1 overflow-hidden">
{/* Main content */}
<div className="flex flex-1 flex-col overflow-y-auto">
{/* KPI cards — always visible */}
<div className="px-6 pt-5 pb-3">
<DashboardKpi calls={filteredCalls} leads={leads} />
</div>
{/* Missed Call Queue */}
<div className="xl:col-span-1">
<div className="rounded-xl border border-secondary bg-primary shadow-xs">
<div className="flex items-center justify-between border-b border-secondary px-5 py-4">
<div className="flex items-center gap-2">
<FontAwesomeIcon icon={faPhoneMissed} className="size-4 text-fg-error-primary" />
<h3 className="text-md font-semibold text-primary">Missed Call Queue</h3>
</div>
{missedCalls > 0 && (
<Badge size="sm" color="error">{missedCalls}</Badge>
{/* Tabs */}
<div className="flex items-center gap-1 border-b border-secondary px-6">
{tabs.map((t) => (
<button
key={t.id}
onClick={() => setTab(t.id)}
className={cx(
"px-3 py-2.5 text-xs font-semibold transition duration-100 ease-linear border-b-2",
tab === t.id
? "border-brand text-brand-secondary"
: "border-transparent text-tertiary hover:text-secondary",
)}
>
{t.label}
</button>
))}
</div>
{/* Tab content */}
<div className="flex-1 p-6">
{loading && (
<div className="flex items-center justify-center py-12">
<p className="text-sm text-tertiary">Loading...</p>
</div>
<div className="max-h-[400px] overflow-y-auto">
{missedCallQueue.length === 0 ? (
<div className="flex flex-col items-center justify-center py-10 gap-2">
<FontAwesomeIcon icon={faPhoneMissed} className="size-6 text-fg-quaternary" />
<p className="text-sm text-tertiary">No missed calls</p>
</div>
)}
{!loading && tab === 'agents' && (
<AgentTable calls={filteredCalls} />
)}
{!loading && tab === 'missed' && (
<MissedQueue calls={filteredCalls} />
)}
{!loading && tab === 'campaigns' && (
<div className="space-y-3">
{campaigns.length === 0 ? (
<p className="text-sm text-tertiary py-12 text-center">No campaigns</p>
) : (
<ul className="divide-y divide-secondary">
{missedCallQueue.map((call) => (
<li key={call.id} className="flex items-center justify-between px-5 py-3 hover:bg-primary_hover transition duration-100 ease-linear">
<div className="flex flex-col">
<span className="text-sm font-medium text-primary">
{formatCallerPhone(call)}
</span>
{call.leadName && (
<span className="text-xs text-tertiary">{call.leadName}</span>
)}
campaigns.map((c) => (
<div key={c.id} className="flex items-center justify-between rounded-xl border border-secondary bg-primary p-4 shadow-xs">
<div>
<span className="text-sm font-semibold text-primary">{c.campaignName}</span>
<div className="flex items-center gap-3 mt-1 text-xs text-tertiary">
<span>{c.campaignStatus}</span>
<span>{c.platform}</span>
<span>{c.leadCount} leads</span>
<span>{c.convertedCount} converted</span>
</div>
<span className="text-xs text-tertiary whitespace-nowrap">
{getTimeSince(call.startedAt)}
</div>
{c.budget && (
<span className="text-sm font-medium text-secondary">
{Math.round(c.budget.amountMicros / 1_000_000).toLocaleString()}
</span>
</li>
))}
</ul>
)}
</div>
))
)}
</div>
</div>
)}
</div>
</div>
{/* AI Assistant Section */}
<div className="rounded-xl border border-secondary bg-primary p-5 shadow-xs">
<div className="flex items-center gap-2 mb-4">
<FontAwesomeIcon icon={faChartMixed} className="size-4 text-fg-brand-primary" />
<h3 className="text-md font-semibold text-primary">Supervisor AI Assistant</h3>
</div>
<div className="h-[350px]">
<AiChatPanel />
</div>
{/* AI panel — collapsible */}
<div className={cx(
"shrink-0 border-l border-secondary bg-primary flex flex-col overflow-hidden transition-all duration-200 ease-linear",
aiOpen ? "w-[380px]" : "w-0 border-l-0",
)}>
{aiOpen && (
<div className="flex h-full flex-col p-4">
<AiChatPanel />
</div>
)}
</div>
</div>
</div>