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4c6cae9d65
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feat: build all data pages — worklist table, call history, patients, dashboard, reports
Worklist (call-desk):
- Upgrade to Untitled UI Table with columns: Priority, Patient, Phone, Type, SLA, Actions
- Filter tabs: All Tasks / Missed Calls / Callbacks / Follow-ups with counts
- Search by name or phone
- SLA timer color-coded: green <15m, amber <30m, red >30m
Call History:
- Full table: Type (direction icon), Patient (matched from leads), Phone, Duration, Outcome, Agent, Recording (play/pause), Time
- Search + All/Inbound/Outbound/Missed filter
- Recording playback via native <audio>
Patients:
- New page with table: Patient (avatar+name+age), Contact, Type, Gender, Status, Actions
- Search + status filter
- Call + View Details actions
- Added patients to DataProvider + transforms + queries
- Route /patients added, sidebar nav updated for cc-agent + executive
Supervisor Dashboard:
- KPI cards: Total Calls, Inbound, Outbound, Missed
- Performance metrics: Avg Response Time, Callback Time, Conversion %
- Agent performance table with per-agent stats
- Missed Call Queue
- AI Assistant section
- Day/Week/Month filter
Reports:
- ECharts bar chart: Call Volume Trend (7-day, Inbound vs Outbound)
- ECharts donut chart: Call Outcomes (Booked, Follow-up, Info, Missed)
- KPI cards with trend indicators (+/-%)
- Route /reports, sidebar Analytics → /reports
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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2026-03-19 12:26:13 +05:30 |
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