fd7ee4fc1f
fix: Team Dashboard PageHeader + Call Recordings agent name enrichment
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ci/woodpecker/push/woodpecker Pipeline was successful
- team-dashboard.tsx: replaced inline header with PageHeader (was the
actual page being rendered, not team-performance.tsx)
- call-recordings.tsx: added agent relation to GraphQL query, render
uses enriched agent.name with raw agentName fallback — matches
Call History page pattern. Search + sort also use enriched name.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-04-17 06:14:45 +05:30
e175735d6c
fix: call-recordings JSX nesting — extra closing div removed
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Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-04-17 05:53:36 +05:30
5f3b455edc
feat: notification bell in PageHeader + remove wasted top bar row for supervisors
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- PageHeader: renders NotificationBell when isAdmin — bell now appears
on every page that uses PageHeader (leads, contacts, appointments,
patients, call history, missed calls, call recordings, live monitor,
team performance, settings)
- app-shell: top bar row only renders for agents (network indicator +
status toggle). Supervisors no longer see a wasted empty row.
- Call Recordings: TopBar → PageHeader with badge + info icon
- Live Monitor: TopBar → PageHeader with badge + info icon
- Team Performance: TopBar → PageHeader with info icon
- Settings: TopBar → PageHeader with info icon
- Missed Calls: underline tabs → custom pills (consistent with all pages)
- Desktop overlay app-shell synced with same changes
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-04-17 05:51:16 +05:30
a9d19af1d3
feat: supervisor fixes — settings disabled cards, column toggle fix, hold SSE, campaign edit disabled
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- SectionCard: added disabled prop (muted, non-clickable, no arrow)
- Settings hub: Clinics, Doctors, Team, Telephony, AI, Widget cards disabled
- Campaigns: edit button disabled
- Missed calls + Call recordings: column toggle blank page fixed (key-based
Table remount forces clean React Aria collection on column change)
- Live monitor: replaced 5s polling with SSE stream for real-time active
call updates (new/hold/unhold/disconnect reflected instantly)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-04-17 05:45:04 +05:30
ca482e731e
feat: Contacts page + P360 for all tabs + dynamic column toggle + slot flicker fix
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Contacts page:
- New /contacts route — shows leads with source=PHONE/WALK_IN/REFERRAL
- Leads page now excludes those sources (campaign-sourced only)
- Sidebar: Contacts nav item added for all roles; Leads added for cc-agent
- Same LeadTable + pagination + CSV export pattern as All Leads
P360 context panel for all worklist tabs (#6-10):
- WorklistPanel: onSelectLead → onSelectItem (generic WorklistSelection)
- call-desk: handleSelectItem builds ContextPanelSubject for any row type
- ContextPanelSubject type replaces (lead as any).patientId casts
- Highlight tracks row.id (mc-*/fu-*/lead-*) not lead.id
Dynamic column toggle (blank-screen fix):
- missed-calls + call-recordings refactored to React Aria dynamic
collections API (Table.Header columns={} + Table.Row columns={})
- Fixes "Cell count must match column count" crash on column hide
- Row-header column metadata in columnDefs instead of hardcoded JSX
Slot flickering fix (#2 ):
- Removed clinic + timeSlot from slot-fetch useEffect deps (circular
loop: effect sets clinic → clinic in deps → re-fires)
- Memoized timeSlotSelectItems
Other:
- GlobalSearch hidden (stale appointment state on navigation)
- Branch column: shows campaign name from relation, falls back to DID
- formatSource maps PHONE → "Phone"
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-04-16 16:55:57 +05:30
4f5370abdc
feat: data table improvements — SLA column, pagination, column resize, ordinal dates
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- Call Recordings: pagination (15/page), column toggle, sortable SLA/duration/date, ordinal dates, SSE refresh
- Missed Calls: full rewrite matching data table pattern (pagination, column toggle, sort, SLA from entity)
- Call History: SLA column from entity field
- Table component: ResizableTableContainer + ColumnResizer for all tables
- Date formatting: formatDateOrdinal utility (1st April, 2nd March, etc.)
- SLA reads from platform call.sla field (seeded for 200 records)
- AI button long-press triggers OTP-gated cache clear for re-analysis
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-04-01 17:20:59 +05:30
e6b2208077
feat: disposition modal, persistent top bar, pagination, QA fixes
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- DispositionModal: single modal for all call endings. Dismissable (agent can resume call).
Agent clicks End → modal → select reason → hangup + dispose. Caller disconnects → same modal.
- One call screen: CallWidget stripped to ringing notification + auto-redirect to Call Desk.
- Persistent top bar in AppShell: agent status toggle + network indicator on all pages.
- Network indicator always visible (Connected/Unstable/No connection).
- Pagination: Untitled UI PaginationCardDefault on Call History + Appointments (20/page).
- Pinned table headers/footers: sticky column headers, scrollable body, pinned pagination.
Applied to Call Desk worklist, Call History, Appointments, Call Recordings, Missed Calls.
- "Patient" → "Caller" column label in Call History.
- Offline → Ready toggle enabled.
- Profile status dot reflects Ozonetel state.
- NavAccountCard: popover placement top, View Profile + Account Settings restored.
- WIP pages for /profile and /account-settings.
- Enquiry form PHONE_INQUIRY → PHONE enum fix.
- Force Ready / View Profile / Account Settings removed then restored properly.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-03-30 14:44:48 +05:30
70e0f6fc3e
feat: call recording analysis with Deepgram diarization + AI insights
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- Deepgram pre-recorded API: transcription with diarization, sentiment, topics, summary
- OpenAI structured insights: call outcome, patient satisfaction, coaching notes, action items, compliance flags
- Slideout panel UI with audio player, speaker-labeled transcript, sentiment badge
- AI pill button in recordings table between Caller and Type columns
- Redis caching (7-day TTL) to avoid re-analyzing the same recording
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-03-30 14:44:48 +05:30
488f524f84
feat: SSE agent state, UCID fix, maint module, QA bug fixes
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- Fix outbound disposition: store UCID from dial API response (root cause of silent disposition failure)
- SSE agent state: real-time Ozonetel state drives status toggle (ready/break/calling/in-call/acw)
- Maint module with OTP-protected endpoints (force-ready, unlock-agent, backfill, fix-timestamps)
- Maint OTP modal with PinInput component, keyboard shortcuts (Ctrl+Shift+R/U/B/T)
- Force-logout via SSE: admin unlock pushes force-logout to connected browsers
- Silence JsSIP debug flood, add structured lifecycle logging ([SIP], [DIAL], [DISPOSE], [AGENT-STATE])
- Centralize date formatting with IST-aware formatters across 11 files
- Fix call history: non-overlapping aggregates (completed/missed), correct timestamp display
- Auto-dismiss CallWidget ended/failed state after 3 seconds
- Remove floating "Helix Phone" idle badge from all pages
- Fix dead code in agent-state endpoint (auto-assign was unreachable after return)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-03-30 14:44:48 +05:30
d21841ddd5
feat: supervisor module — team performance, live monitor, master data pages
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- Admin sidebar restructured: Supervisor + Data & Reports + Admin groups
- Team Performance (PP-5): 6 sections — KPIs, call trends, agent table,
time breakdown, NPS/conversion, performance alerts
- Live Call Monitor (PP-6): polling active calls, KPI cards, action buttons
- Call Recordings: filtered call table with inline audio player
- Missed Calls: supervisor view with status tabs and SLA tracking
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com >
2026-03-24 13:52:53 +05:30
