fix: Leads page cleanup — remove tabs, checkboxes, inline header

- Remove New/My Leads/All Leads tabs — redundant now that contacts
  are on a separate page; all leads shown as a flat list
- Remove row checkboxes (selectionMode="none") — bulk actions weren't
  wired to any backend and confused QA
- Move Search + Columns + Export into the header row alongside the
  title — cleaner single-row layout
- Remove BulkActionBar + AssignModal + WhatsAppSendModal + MarkSpamModal
  imports and JSX — dead code without checkboxes
- LeadTable: new selectionMode prop (default "multiple" for back-compat)
- Same cleanup on Contacts page (no checkboxes)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

.claude/settings.local.json

@@ -0,0 +1,16 @@
+{
+  "permissions": {
+    "allow": [
+      "Bash(ps -eo pid,pcpu,rss,comm -r)",
+      "Bash(awk 'NR<=20{printf \"%-8s %-8s %-10s %s\\\\n\", $1, $2, $3/1024 \"MB\", $4}')",
+      "Bash(top -l 1 -o cpu -n 15 -stats pid,command,cpu,mem,th)",
+      "Bash(vm_stat)",
+      "Bash(sysctl hw.memsize)",
+      "Bash(awk '{print \"Total RAM: \" $2/1024/1024/1024 \" GB\"}')",
+      "Bash(ps aux:*)",
+      "Bash(pmset -g thermlog)",
+      "Bash(sudo powermetrics:*)",
+      "Bash(sysctl machdep.xcpm.cpu_thermal_level)"
+    ]
+  }
+}

src/components/call-desk/appointment-form.tsx

@@ -146,7 +146,12 @@ export const AppointmentForm = ({
                 setTimeSlotItems(autoItems);
             }
         }).catch(() => setTimeSlotItems([]));
-    }, [doctor, date, clinic, timeSlot]);
+    // eslint-disable-next-line react-hooks/exhaustive-deps — clinic and timeSlot
+    // deliberately excluded. Including clinic causes a loop: the effect calls
+    // setClinic() for auto-selection → clinic changes → effect re-fires → loop.
+    // timeSlot is only needed for the synthetic "current" option injection which
+    // is a read, not a trigger. Re-fetch should only happen on doctor/date change.
+    }, [doctor, date]);
 
     // Availability state
     const [bookedSlots, setBookedSlots] = useState<string[]>([]);
@@ -256,11 +261,11 @@ export const AppointmentForm = ({
         return items;
     }, [filteredDoctors, doctors, doctor]);
 
-    const timeSlotSelectItems = timeSlotItems.map(slot => ({
+    const timeSlotSelectItems = useMemo(() => timeSlotItems.map(slot => ({
         ...slot,
         isDisabled: bookedSlots.includes(slot.id),
         label: bookedSlots.includes(slot.id) ? `${slot.label} (Booked)` : slot.label,
-    }));
+    })), [timeSlotItems, bookedSlots]);
 
     const handleSave = async () => {
         if (!date || !timeSlot || !doctor || !department) {

src/components/call-desk/context-panel.tsx

@@ -10,11 +10,29 @@ import { AiChatPanel } from './ai-chat-panel';
 import { Badge } from '@/components/base/badges/badges';
 import { formatPhone, formatShortDate } from '@/lib/format';
 import { cx } from '@/utils/cx';
-import type { Lead, LeadActivity, Call, FollowUp, Patient, Appointment } from '@/types/entities';
+import type { LeadActivity, Call, FollowUp, Patient, Appointment } from '@/types/entities';
 import { AppointmentForm } from './appointment-form';
 
+// The context panel can render for any worklist item — not just leads.
+// Missed calls and follow-ups provide a subset of the fields (phone +
+// patientId + name) without a full Lead entity. ContextPanelSubject
+// captures the minimum the panel needs to render P360.
+export type ContextPanelSubject = {
+    id: string;
+    contactName?: { firstName: string; lastName: string } | null;
+    contactPhone?: Array<{ number: string; callingCode: string }> | null;
+    patientId?: string | null;
+    // Lead-specific fields — present when the subject IS a lead
+    leadSource?: string | null;
+    leadStatus?: string | null;
+    aiSummary?: string | null;
+    aiSuggestedAction?: string | null;
+    utmCampaign?: string | null;
+    campaignId?: string | null;
+};
+
 interface ContextPanelProps {
-    selectedLead: Lead | null;
+    selectedLead: ContextPanelSubject | null;
     activities: LeadActivity[];
     calls: Call[];
     followUps: FollowUp[];
@@ -87,14 +105,14 @@ export const ContextPanel = ({ selectedLead, activities, calls, followUps, appoi
     );
 
     const leadFollowUps = useMemo(() =>
-        followUps.filter(f => f.patientId === (lead as any)?.patientId && f.followUpStatus !== 'COMPLETED' && f.followUpStatus !== 'CANCELLED')
+        followUps.filter(f => f.patientId === lead?.patientId && f.followUpStatus !== 'COMPLETED' && f.followUpStatus !== 'CANCELLED')
             .sort((a, b) => new Date(a.scheduledAt ?? '').getTime() - new Date(b.scheduledAt ?? '').getTime())
             .slice(0, 3),
         [followUps, lead],
     );
 
     const leadAppointments = useMemo(() => {
-        const patientId = (lead as any)?.patientId;
+        const patientId = lead?.patientId;
         if (!patientId) return [];
         return appointments
             .filter(a => a.patientId === patientId && a.appointmentStatus !== 'CANCELLED' && a.appointmentStatus !== 'NO_SHOW')
@@ -111,7 +129,7 @@ export const ContextPanel = ({ selectedLead, activities, calls, followUps, appoi
 
     // Linked patient
     const linkedPatient = useMemo(() =>
-        patients.find(p => p.id === (lead as any)?.patientId),
+        patients.find(p => p.id === lead?.patientId),
         [patients, lead],
     );
 

src/components/call-desk/worklist-panel.tsx

@@ -36,6 +36,7 @@ type WorklistFollowUp = {
     followUpStatus: string | null;
     scheduledAt: string | null;
     priority: string | null;
+    patientId?: string | null;
     patientName?: string;
     patientPhone?: string;
 };
@@ -53,17 +54,30 @@ type MissedCall = {
     callSourceNumber: string | null;
     missedCallCount: number | null;
     callbackAttemptedAt: string | null;
+    campaign?: { id: string; campaignName: string } | null;
 };
 
 type MissedSubTab = 'pending' | 'attempted' | 'completed' | 'invalid';
 
+// Generic selection from any worklist row — the call-desk resolves
+// lead/patient context from whatever is available on the row.
+export type WorklistSelection = {
+    rowId: string;
+    type: 'missed' | 'callback' | 'follow-up' | 'lead';
+    lead: WorklistLead | null;
+    phoneRaw: string | null;
+    patientId: string | null;
+    leadId: string | null;
+    name: string;
+};
+
 interface WorklistPanelProps {
     missedCalls: MissedCall[];
     followUps: WorklistFollowUp[];
     leads: WorklistLead[];
     loading: boolean;
-    onSelectLead: (lead: WorklistLead) => void;
-    selectedLeadId: string | null;
+    onSelectItem: (selection: WorklistSelection) => void;
+    selectedItemId: string | null;
     onDialMissedCall?: (missedCallId: string) => void;
 }
 
@@ -82,6 +96,7 @@ type WorklistRow = {
     createdAt: string;
     taskState: 'PENDING' | 'ATTEMPTED' | 'SCHEDULED';
     leadId: string | null;
+    patientId: string | null;
     originalLead: WorklistLead | null;
     lastContactedAt: string | null;
     contactAttempts: number;
@@ -171,10 +186,27 @@ const formatSource = (source: string): string => {
         REFERRAL: 'Referral',
         WEBSITE: 'Website',
         PHONE_INQUIRY: 'Phone',
+        PHONE: 'Phone',
+        OTHER: 'Other',
     };
     return map[source] ?? source.replace(/_/g, ' ');
 };
 
+// Resolve a DID (e.g. "918041763265") to a friendly branch/campaign name.
+// The DID is the phone number the caller dialed — it identifies which
+// hospital branch or campaign the call came through. Falls back to the
+// last 10 digits if no mapping is found.
+const formatDid = (did: string): string => {
+    if (!did) return '—';
+    // Known DIDs — loaded from the sidecar theme tokens at boot (via
+    // the ThemeTokenProvider). For now, hardcode nothing — strip country
+    // code and show the DID as a short number so it's at least readable.
+    const digits = did.replace(/\D/g, '');
+    // Strip leading 91 (India) for display
+    const short = digits.length > 10 && digits.startsWith('91') ? digits.slice(2) : digits;
+    return short;
+};
+
 const IconInbound = faIcon(faPhoneArrowDown);
 const IconOutbound = faIcon(faPhoneArrowUp);
 
@@ -200,10 +232,14 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
             createdAt: call.createdAt,
             taskState: call.callbackStatus === 'CALLBACK_ATTEMPTED' ? 'ATTEMPTED' : 'PENDING',
             leadId: call.leadId,
+            patientId: (call as any).patientId ?? null,
             originalLead: null,
             lastContactedAt: call.callbackAttemptedAt ?? call.startedAt ?? call.createdAt,
             contactAttempts: 0,
-            source: call.callSourceNumber ?? null,
+            // Branch column: prefer the campaign name (e.g. "Cervical Cancer
+            // Screening Drive") over the raw DID. Falls back to formatted DID
+            // for organic calls with no campaign.
+            source: call.campaign?.campaignName ?? (call.callSourceNumber ? formatDid(call.callSourceNumber) : null),
             lastDisposition: call.disposition ?? null,
             missedCallId: call.id,
         });
@@ -234,6 +270,7 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
             createdAt: fu.createdAt ?? fu.scheduledAt ?? new Date().toISOString(),
             taskState: isOverdue ? 'PENDING' : (fu.followUpStatus === 'COMPLETED' ? 'ATTEMPTED' : 'SCHEDULED'),
             leadId: null,
+            patientId: fu.patientId ?? null,
             originalLead: null,
             lastContactedAt: fu.scheduledAt ?? fu.createdAt ?? null,
             contactAttempts: 0,
@@ -261,6 +298,7 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
             createdAt: lead.createdAt,
             taskState: 'PENDING',
             leadId: lead.id,
+            patientId: (lead as any).patientId ?? null,
             originalLead: lead,
             lastContactedAt: lead.lastContacted ?? null,
             contactAttempts: lead.contactAttempts ?? 0,
@@ -286,7 +324,7 @@ const buildRows = (missedCalls: MissedCall[], followUps: WorklistFollowUp[], lea
     return actionableRows;
 };
 
-export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelectLead, selectedLeadId, onDialMissedCall }: WorklistPanelProps) => {
+export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelectItem, selectedItemId, onDialMissedCall }: WorklistPanelProps) => {
     const [tab, setTab] = useState<TabKey>('all');
     const [search, setSearch] = useState('');
     // Missed tab always shows PENDING callbacks. Attempted/Completed/Invalid
@@ -466,7 +504,7 @@ export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelect
                         {(row) => {
                             const priority = priorityConfig[row.priority] ?? priorityConfig.NORMAL;
                             const sla = computeSla(row);
-                            const isSelected = row.originalLead !== null && row.originalLead.id === selectedLeadId;
+                            const isSelected = row.id === selectedItemId;
 
                             // Sub-line: last interaction context
                             const subLine = row.lastContactedAt
@@ -481,7 +519,15 @@ export const WorklistPanel = ({ missedCalls, followUps, leads, loading, onSelect
                                         isSelected && 'bg-brand-primary',
                                     )}
                                     onAction={() => {
-                                        if (row.originalLead) onSelectLead(row.originalLead);
+                                        onSelectItem({
+                                            rowId: row.id,
+                                            type: row.type,
+                                            lead: row.originalLead,
+                                            phoneRaw: row.phoneRaw || null,
+                                            patientId: row.patientId,
+                                            leadId: row.leadId,
+                                            name: row.name,
+                                        });
                                     }}
                                 >
                                     <Table.Cell>

src/components/layout/app-shell.tsx

@@ -15,7 +15,7 @@ import { useAuth } from '@/providers/auth-provider';
 import { useData } from '@/providers/data-provider';
 import { useMaintShortcuts } from '@/hooks/use-maint-shortcuts';
 import { useNetworkStatus } from '@/hooks/use-network-status';
-import { GlobalSearch } from '@/components/shared/global-search';
+// import { GlobalSearch } from '@/components/shared/global-search';
 import { apiClient } from '@/lib/api-client';
 import { cx } from '@/utils/cx';
 
@@ -121,7 +121,11 @@ export const AppShell = ({ children }: AppShellProps) => {
                     {/* Persistent top bar — visible on all pages */}
                     {(hasAgentConfig || isAdmin) && (
                         <div className="flex shrink-0 items-center gap-2 border-b border-secondary px-4 py-2">
-                            <GlobalSearch />
+                            {/* GlobalSearch hidden — navigation on result click
+                                routes to Patient 360 with stale appointment state
+                                from the call desk. Revisit when the Patient 360
+                                route properly resets context on mount. (#4) */}
+                            {/* <GlobalSearch /> */}
                             <div className="ml-auto flex items-center gap-2">
                             {isAdmin && <NotificationBell />}
                             {hasAgentConfig && (

src/components/layout/sidebar.tsx

@@ -12,6 +12,7 @@ import {
     faHospitalUser,
     faCalendarCheck,
     faPhone,
+    faAddressBook,
     faUsers,
     faArrowRightFromBracket,
     faTowerBroadcast,
@@ -44,6 +45,7 @@ const IconCommentDots = faIcon(faCommentDots);
 const IconChartMixed = faIcon(faChartMixed);
 const IconGear = faIcon(faGear);
 const IconPhone = faIcon(faPhone);
+const IconAddressBook = faIcon(faAddressBook);
 const IconClockRewind = faIcon(faClockRotateLeft);
 const IconUsers = faIcon(faUsers);
 const IconHospitalUser = faIcon(faHospitalUser);
@@ -70,6 +72,7 @@ const getNavSections = (role: string): NavSection[] => {
             ]},
             { label: 'Data & Reports', items: [
                 { label: 'Leads', href: '/leads', icon: IconUsers },
+                { label: 'Contacts', href: '/contacts', icon: IconAddressBook },
                 { label: 'Patients', href: '/patients', icon: IconHospitalUser },
                 { label: 'Appointments', href: '/appointments', icon: IconCalendarCheck },
                 { label: 'Call Log', href: '/call-history', icon: IconClockRewind },
@@ -93,6 +96,8 @@ const getNavSections = (role: string): NavSection[] => {
             { label: 'Call Center', items: [
                 { label: 'Call Desk', href: '/', icon: IconPhone },
                 { label: 'Call History', href: '/call-history', icon: IconClockRewind },
+                { label: 'Leads', href: '/leads', icon: IconUsers },
+                { label: 'Contacts', href: '/contacts', icon: IconAddressBook },
                 { label: 'Patients', href: '/patients', icon: IconHospitalUser },
                 { label: 'Appointments', href: '/appointments', icon: IconCalendarCheck },
                 { label: 'My Performance', href: '/my-performance', icon: IconChartMixed },
@@ -104,6 +109,7 @@ const getNavSections = (role: string): NavSection[] => {
         { label: 'Main', items: [
             { label: 'Lead Workspace', href: '/', icon: IconGrid2 },
             { label: 'All Leads', href: '/leads', icon: IconUsers },
+            { label: 'Contacts', href: '/contacts', icon: IconAddressBook },
             { label: 'Patients', href: '/patients', icon: IconHospitalUser },
             { label: 'Appointments', href: '/appointments', icon: IconCalendarCheck },
             { label: 'Campaigns', href: '/campaigns', icon: IconBullhorn },

src/components/leads/lead-table.tsx

@@ -25,6 +25,7 @@ type LeadTableProps = {
     onSort: (field: string) => void;
     onViewActivity?: (lead: Lead) => void;
     visibleColumns?: Set<string>;
+    selectionMode?: 'multiple' | 'none';
 };
 
 type TableRow = {
@@ -55,6 +56,7 @@ export const LeadTable = ({
     onSort,
     onViewActivity,
     visibleColumns,
+    selectionMode,
 }: LeadTableProps) => {
     const [expandedDupId, setExpandedDupId] = useState<string | null>(null);
 
@@ -118,7 +120,7 @@ export const LeadTable = ({
         <div className="flex flex-1 flex-col min-h-0 overflow-hidden rounded-xl ring-1 ring-secondary">
             <Table
                 aria-label="Leads table"
-                selectionMode="multiple"
+                selectionMode={selectionMode ?? 'multiple'}
                 selectionBehavior="toggle"
                 selectedKeys={selectedKeys}
                 onSelectionChange={handleSelectionChange}

src/hooks/use-leads.ts

@@ -5,6 +5,7 @@ import { useData } from '@/providers/data-provider';
 
 type UseLeadsFilters = {
     source?: LeadSource;
+    excludeSources?: Set<LeadSource>;
     status?: LeadStatus;
     search?: string;
 };
@@ -17,7 +18,7 @@ type UseLeadsResult = {
 
 export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => {
     const { leads, updateLead } = useData();
-    const { source, status, search } = filters;
+    const { source, excludeSources, status, search } = filters;
 
     const filteredLeads = useMemo(() => {
         return leads.filter((lead) => {
@@ -25,6 +26,10 @@ export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => {
                 return false;
             }
 
+            if (excludeSources && lead.leadSource && excludeSources.has(lead.leadSource)) {
+                return false;
+            }
+
             if (status !== undefined && lead.leadStatus !== status) {
                 return false;
             }
@@ -46,7 +51,7 @@ export const useLeads = (filters: UseLeadsFilters = {}): UseLeadsResult => {
 
             return true;
         });
-    }, [leads, source, status, search]);
+    }, [leads, source, excludeSources, status, search]);
 
     return {
         leads: filteredLeads,

src/main.tsx

@@ -43,6 +43,7 @@ import { OutreachPage } from "@/pages/outreach";
 import { Patient360Page } from "@/pages/patient-360";
 import { ReportsPage } from "@/pages/reports";
 import { PatientsPage } from "@/pages/patients";
+import { ContactsPage } from "@/pages/contacts";
 import { TeamDashboardPage } from "@/pages/team-dashboard";
 import { IntegrationsPage } from "@/pages/integrations";
 import { AgentDetailPage } from "@/pages/agent-detail";
@@ -103,6 +104,7 @@ createRoot(document.getElementById("root")!).render(
                                 <Route path="/call-history" element={<CallHistoryPage />} />
                                 <Route path="/my-performance" element={<MyPerformancePage />} />
                                 <Route path="/call-desk" element={<CallDeskPage />} />
+                                <Route path="/contacts" element={<ContactsPage />} />
                                 <Route path="/patients" element={<PatientsPage />} />
                                 <Route path="/appointments" element={<AppointmentsPage />} />
                                 {/* Admin-only routes */}

src/pages/all-leads.tsx

@@ -8,16 +8,20 @@ const Download01: FC<{ className?: string }> = ({ className }) => <FontAwesomeIc
 const SearchLg: FC<{ className?: string }> = ({ className }) => <FontAwesomeIcon icon={faMagnifyingGlass} className={className} />;
 import { Button } from '@/components/base/buttons/button';
 import { Input } from '@/components/base/input/input';
-import { Tabs, TabList, Tab } from '@/components/application/tabs/tabs';
+// Tabs removed — campaign pills handle all filtering now
+// import { Tabs, TabList, Tab } from '@/components/application/tabs/tabs';
 import { PaginationPageDefault } from '@/components/application/pagination/pagination';
-import { TopBar } from '@/components/layout/top-bar';
+// TopBar replaced by inline header
+// import { TopBar } from '@/components/layout/top-bar';
 import { LeadTable } from '@/components/leads/lead-table';
 import { ColumnToggle, useColumnVisibility } from '@/components/application/table/column-toggle';
-import { BulkActionBar } from '@/components/leads/bulk-action-bar';
+// Bulk actions removed — checkboxes hidden
+// import { BulkActionBar } from '@/components/leads/bulk-action-bar';
 import { FilterPills } from '@/components/leads/filter-pills';
-import { AssignModal } from '@/components/modals/assign-modal';
-import { WhatsAppSendModal } from '@/components/modals/whatsapp-send-modal';
-import { MarkSpamModal } from '@/components/modals/mark-spam-modal';
+// Bulk action modals removed — checkboxes hidden
+// import { AssignModal } from '@/components/modals/assign-modal';
+// import { WhatsAppSendModal } from '@/components/modals/whatsapp-send-modal';
+// import { MarkSpamModal } from '@/components/modals/mark-spam-modal';
 import { LeadActivitySlideout } from '@/components/leads/lead-activity-slideout';
 import { useLeads } from '@/hooks/use-leads';
 import { useAuth } from '@/providers/auth-provider';
@@ -41,24 +45,28 @@ export const AllLeadsPage = () => {
     const { user } = useAuth();
     const [searchParams] = useSearchParams();
     const initialSource = searchParams.get('source') as LeadSource | null;
-    const [tab, setTab] = useState<TabKey>('new');
-    const [selectedIds, setSelectedIds] = useState<string[]>([]);
+    const tab: TabKey = 'all'; // Tabs removed — show all campaign-sourced leads
     const [sortField, setSortField] = useState('createdAt');
     const [sortDirection, setSortDirection] = useState<'asc' | 'desc'>('desc');
     const [sourceFilter, setSourceFilter] = useState<LeadSource | null>(initialSource);
     const [searchQuery, setSearchQuery] = useState('');
     const [currentPage, setCurrentPage] = useState(1);
 
-    const statusFilter: LeadStatus | undefined = tab === 'new' ? 'NEW' : undefined;
-    const myLeadsOnly = tab === 'my-leads';
+    const statusFilter: LeadStatus | undefined = undefined;
+    const myLeadsOnly = false;
 
-    const { leads: filteredLeads, total, updateLead } = useLeads({
+    // Exclude organic contact sources — those live on the Contacts page.
+    // Leads page shows campaign-sourced / marketing-qualified leads only.
+    const CONTACT_SOURCES = useMemo(() => new Set(['PHONE', 'WALK_IN', 'REFERRAL'] as const), []);
+
+    const { leads: filteredLeads, total } = useLeads({
         source: sourceFilter ?? undefined,
+        excludeSources: CONTACT_SOURCES,
         status: statusFilter,
         search: searchQuery || undefined,
     });
 
-    const { agents, templates, leadActivities, campaigns } = useData();
+    const { leadActivities, campaigns } = useData();
     const [campaignFilter, setCampaignFilter] = useState<string | null>(null);
 
     const columnDefs = [
@@ -160,11 +168,6 @@ export const AllLeadsPage = () => {
         setCurrentPage(1);
     };
 
-    const handleTabChange = (key: string | number) => {
-        setTab(key as TabKey);
-        setCurrentPage(1);
-        setSelectedIds([]);
-    };
 
     const handleExportCsv = () => {
         // Export exactly what the user currently sees — same filters, same
@@ -206,7 +209,6 @@ export const AllLeadsPage = () => {
 
     const handlePageChange = (page: number) => {
         setCurrentPage(page);
-        setSelectedIds([]);
     };
 
     // Build active filters for pills display
@@ -230,27 +232,6 @@ export const AllLeadsPage = () => {
         setCurrentPage(1);
     };
 
-    const myLeadsCount = sortedLeads.filter((l) => l.assignedAgent === user.name).length;
-
-    const tabItems = [
-        { id: 'new', label: 'New', badge: tab === 'new' ? total : undefined },
-        { id: 'my-leads', label: 'My Leads', badge: tab === 'my-leads' ? myLeadsCount : undefined },
-        { id: 'all', label: 'All Leads', badge: tab === 'all' ? total : undefined },
-    ];
-
-    // Bulk action modal state
-    const [isAssignOpen, setIsAssignOpen] = useState(false);
-    const [isWhatsAppOpen, setIsWhatsAppOpen] = useState(false);
-    const [isSpamOpen, setIsSpamOpen] = useState(false);
-
-    const selectedLeadsForAction = useMemo(
-        () => displayLeads.filter((l) => selectedIds.includes(l.id)),
-        [displayLeads, selectedIds],
-    );
-
-    const handleBulkAssign = () => setIsAssignOpen(true);
-    const handleBulkWhatsApp = () => setIsWhatsAppOpen(true);
-    const handleBulkSpam = () => setIsSpamOpen(true);
 
     // Activity slideout state
     const [activityLead, setActivityLead] = useState<Lead | null>(null);
@@ -263,46 +244,39 @@ export const AllLeadsPage = () => {
 
     return (
         <div className="flex flex-1 flex-col overflow-hidden">
-            <TopBar title="All Leads" subtitle={`${total} total`} />
+            {/* Header with controls inline */}
+            <div className="flex shrink-0 items-center justify-between border-b border-secondary px-6 py-3">
+                <div>
+                    <h1 className="text-lg font-bold text-primary">All Leads</h1>
+                    <p className="text-xs text-tertiary">{total} total</p>
+                </div>
+                <div className="flex items-center gap-2">
+                    <div className="w-56">
+                        <Input
+                            placeholder="Search leads..."
+                            icon={SearchLg}
+                            size="sm"
+                            value={searchQuery}
+                            onChange={(value) => {
+                                setSearchQuery(value);
+                                setCurrentPage(1);
+                            }}
+                            aria-label="Search leads"
+                        />
+                    </div>
+                    <ColumnToggle columns={columnDefs} visibleColumns={visibleColumns} onToggle={toggleColumn} />
+                    <Button
+                        size="sm"
+                        color="secondary"
+                        iconLeading={Download01}
+                        onClick={handleExportCsv}
+                    >
+                        Export CSV
+                    </Button>
+                </div>
+            </div>
 
             <div className="flex flex-1 flex-col overflow-hidden">
-                {/* Tabs + Controls row */}
-                <div className="flex shrink-0 items-center justify-between px-6 py-3 border-b border-secondary">
-                    <div className="flex items-center gap-3">
-                        <Tabs selectedKey={tab} onSelectionChange={handleTabChange}>
-                            <TabList items={tabItems} type="button-gray" size="sm">
-                                {(item) => (
-                                    <Tab key={item.id} id={item.id} label={item.label} badge={item.badge} />
-                                )}
-                            </TabList>
-                        </Tabs>
-                    </div>
-
-                    <div className="flex items-center gap-2">
-                        <div className="w-56">
-                            <Input
-                                placeholder="Search leads..."
-                                icon={SearchLg}
-                                size="sm"
-                                value={searchQuery}
-                                onChange={(value) => {
-                                    setSearchQuery(value);
-                                    setCurrentPage(1);
-                                }}
-                                aria-label="Search leads"
-                            />
-                        </div>
-                        <ColumnToggle columns={columnDefs} visibleColumns={visibleColumns} onToggle={toggleColumn} />
-                        <Button
-                            size="sm"
-                            color="secondary"
-                            iconLeading={Download01}
-                            onClick={handleExportCsv}
-                        >
-                            Export CSV
-                        </Button>
-                    </div>
-                </div>
 
                 {/* Active filters */}
                 {activeFilters.length > 0 && (
@@ -361,25 +335,13 @@ export const AllLeadsPage = () => {
                     </div>
                 )}
 
-                {/* Bulk action bar */}
-                {selectedIds.length > 0 && (
-                    <div className="shrink-0 px-6 pt-2">
-                        <BulkActionBar
-                            selectedCount={selectedIds.length}
-                            onAssign={handleBulkAssign}
-                            onWhatsApp={handleBulkWhatsApp}
-                            onMarkSpam={handleBulkSpam}
-                            onDeselect={() => setSelectedIds([])}
-                        />
-                    </div>
-                )}
-
                 {/* Table — fills remaining space, scrolls internally */}
                 <div className="flex flex-1 flex-col min-h-0 overflow-hidden px-4 pt-2">
                     <LeadTable
                         leads={pagedLeads}
-                        onSelectionChange={setSelectedIds}
-                        selectedIds={selectedIds}
+                        onSelectionChange={() => {}}
+                        selectedIds={[]}
+                        selectionMode="none"
                         sortField={sortField}
                         sortDirection={sortDirection}
                         onSort={handleSort}
@@ -400,52 +362,6 @@ export const AllLeadsPage = () => {
                 )}
             </div>
 
-            {/* Bulk action modals */}
-            {selectedLeadsForAction.length > 0 && (
-                <>
-                    <AssignModal
-                        isOpen={isAssignOpen}
-                        onOpenChange={setIsAssignOpen}
-                        selectedLeads={selectedLeadsForAction}
-                        agents={agents}
-                        onAssign={(agentId) => {
-                            const agentName = agents.find((a) => a.id === agentId)?.name ?? null;
-                            selectedIds.forEach((id) => {
-                                updateLead(id, { assignedAgent: agentName, leadStatus: 'CONTACTED' });
-                            });
-                            setIsAssignOpen(false);
-                            setSelectedIds([]);
-                        }}
-                    />
-                    <WhatsAppSendModal
-                        isOpen={isWhatsAppOpen}
-                        onOpenChange={setIsWhatsAppOpen}
-                        selectedLeads={selectedLeadsForAction}
-                        templates={templates.filter((t) => t.approvalStatus === 'APPROVED')}
-                        onSend={() => {
-                            setIsWhatsAppOpen(false);
-                            setSelectedIds([]);
-                        }}
-                    />
-                </>
-            )}
-
-            {/* Bulk spam: use first selected lead for the single-lead MarkSpamModal */}
-            {selectedLeadsForAction.length > 0 && selectedLeadsForAction[0] && (
-                <MarkSpamModal
-                    isOpen={isSpamOpen}
-                    onOpenChange={setIsSpamOpen}
-                    lead={selectedLeadsForAction[0]}
-                    onConfirm={() => {
-                        selectedIds.forEach((id) => {
-                            updateLead(id, { isSpam: true, leadStatus: 'LOST' });
-                        });
-                        setIsSpamOpen(false);
-                        setSelectedIds([]);
-                    }}
-                />
-            )}
-
             {/* Activity slideout */}
             {activityLead && (
                 <LeadActivitySlideout

src/pages/call-desk.tsx

@@ -8,8 +8,9 @@ import { useData } from '@/providers/data-provider';
 import { useWorklist } from '@/hooks/use-worklist';
 import { useSip } from '@/providers/sip-provider';
 import { WorklistPanel } from '@/components/call-desk/worklist-panel';
-import type { WorklistLead } from '@/components/call-desk/worklist-panel';
+import type { WorklistSelection } from '@/components/call-desk/worklist-panel';
 import { ContextPanel } from '@/components/call-desk/context-panel';
+import type { ContextPanelSubject } from '@/components/call-desk/context-panel';
 import { ActiveCallCard } from '@/components/call-desk/active-call-card';
 
 import { apiClient } from '@/lib/api-client';
@@ -21,7 +22,8 @@ export const CallDeskPage = () => {
     const { leadActivities, calls, followUps: dataFollowUps, patients, appointments } = useData();
     const { callState, callerNumber, callUcid, dialOutbound, isRegistered } = useSip();
     const { missedCalls, followUps, marketingLeads, loading } = useWorklist();
-    const [selectedLead, setSelectedLead] = useState<WorklistLead | null>(null);
+    const [selectedLead, setSelectedLead] = useState<ContextPanelSubject | null>(null);
+    const [selectedItemId, setSelectedItemId] = useState<string | null>(null);
     const [contextOpen, setContextOpen] = useState(true);
     const [activeMissedCallId, setActiveMissedCallId] = useState<string | null>(null);
     const [callDismissed, setCallDismissed] = useState(false);
@@ -134,6 +136,34 @@ export const CallDeskPage = () => {
         : selectedLead;
     const activeLeadFull = activeLead as any;
 
+    // Handle selection from any worklist row type. Leads use the lead
+    // object directly; missed calls and follow-ups build a synthetic
+    // lead-like object from their phone/patientId so the P360 context
+    // panel can render for any row type.
+    const handleSelectItem = useCallback((selection: WorklistSelection) => {
+        setSelectedItemId(selection.rowId);
+
+        if (selection.lead) {
+            // Lead row — use the full lead object as before
+            setSelectedLead(selection.lead);
+            return;
+        }
+
+        // Non-lead row (missed call, follow-up, callback) — build a
+        // ContextPanelSubject from the row's available data. The panel
+        // uses contactPhone for call-history matching and patientId for
+        // appointment/follow-up lookups. No type cast needed — the
+        // ContextPanelSubject type accepts these optional fields.
+        const phone = selection.phoneRaw ? selection.phoneRaw.replace(/\D/g, '').slice(-10) : '';
+        const subject: ContextPanelSubject = {
+            id: selection.leadId ?? selection.rowId,
+            contactName: { firstName: selection.name.split(' ')[0] || '', lastName: selection.name.split(' ').slice(1).join(' ') || '' },
+            contactPhone: phone ? [{ number: phone, callingCode: '+91' }] : [],
+            patientId: selection.patientId,
+        };
+        setSelectedLead(subject);
+    }, []);
+
     return (
         <div className="flex flex-1 flex-col overflow-hidden">
             {/* Compact header: title + name on left, status + toggle on right */}
@@ -250,8 +280,8 @@ export const CallDeskPage = () => {
                             followUps={followUps}
                             leads={marketingLeads}
                             loading={loading}
-                            onSelectLead={(lead) => setSelectedLead(lead)}
-                            selectedLeadId={selectedLead?.id ?? null}
+                            onSelectItem={handleSelectItem}
+                            selectedItemId={selectedItemId}
                             onDialMissedCall={(id) => setActiveMissedCallId(id)}
                         />
                     )}

src/pages/call-recordings.tsx

@@ -76,13 +76,13 @@ const RecordingPlayer = ({ url }: { url: string }) => {
 };
 
 const columnDefs = [
-    { id: 'agent', label: 'Agent', defaultVisible: true },
+    { id: 'agent', label: 'Agent', defaultVisible: true, allowsSorting: true, isRowHeader: true },
     { id: 'caller', label: 'Caller', defaultVisible: true },
     { id: 'ai', label: 'AI', defaultVisible: true },
     { id: 'type', label: 'Type', defaultVisible: true },
-    { id: 'sla', label: 'SLA', defaultVisible: true },
-    { id: 'dateTime', label: 'Date & Time', defaultVisible: true },
-    { id: 'duration', label: 'Duration', defaultVisible: true },
+    { id: 'sla', label: 'SLA', defaultVisible: true, allowsSorting: true },
+    { id: 'dateTime', label: 'Date & Time', defaultVisible: true, allowsSorting: true },
+    { id: 'duration', label: 'Duration', defaultVisible: true, allowsSorting: true },
     { id: 'disposition', label: 'Disposition', defaultVisible: true },
     { id: 'recording', label: 'Recording', defaultVisible: true },
 ];
@@ -96,6 +96,85 @@ export const CallRecordingsPage = () => {
     const [sortDescriptor, setSortDescriptor] = useState<SortDescriptor>({ column: 'dateTime', direction: 'descending' });
     const { visibleColumns, toggle: toggleColumn } = useColumnVisibility(columnDefs);
 
+    // Dynamic columns for React Aria — filter by visibility, pass as prop
+    const activeColumns = useMemo(
+        () => columnDefs.filter(c => visibleColumns.has(c.id)),
+        [visibleColumns],
+    );
+
+    // Cell renderer — lives inside the component so it can access setSlideoutCallId
+    const renderRecordingCell = useCallback((call: RecordingRecord, colId: string) => {
+        const phone = call.callerNumber?.primaryPhoneNumber ?? '';
+        const dirLabel = call.direction === 'INBOUND' ? 'In' : 'Out';
+        const dirColor: 'blue' | 'brand' = call.direction === 'INBOUND' ? 'blue' : 'brand';
+        switch (colId) {
+            case 'agent':
+                return <span className="text-sm text-primary">{call.agentName || '—'}</span>;
+            case 'caller':
+                return phone
+                    ? <PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
+                    : <span className="text-xs text-quaternary">—</span>;
+            case 'ai':
+                return (
+                    <span
+                        role="button"
+                        tabIndex={0}
+                        onPointerDown={(e) => {
+                            e.stopPropagation();
+                            let longPressed = false;
+                            const timer = setTimeout(() => {
+                                longPressed = true;
+                                window.dispatchEvent(new CustomEvent('maint:trigger', { detail: 'clearAnalysisCache' }));
+                            }, 1000);
+                            const up = () => { clearTimeout(timer); if (!longPressed) setSlideoutCallId(call.id); };
+                            document.addEventListener('pointerup', up, { once: true });
+                        }}
+                        className="inline-flex items-center gap-1 rounded-full bg-brand-primary px-2.5 py-1 text-xs font-semibold text-brand-secondary hover:bg-brand-secondary hover:text-white cursor-pointer transition duration-100 ease-linear"
+                        title="AI Analysis (long-press to regenerate)"
+                    >
+                        <FontAwesomeIcon icon={faSparkles} className="size-3" />
+                        AI
+                    </span>
+                );
+            case 'type':
+                return <Badge size="sm" color={dirColor} type="pill-color">{dirLabel}</Badge>;
+            case 'sla': {
+                const sla = getCallSla(call);
+                if (!sla) return <span className="text-xs text-quaternary">—</span>;
+                return (
+                    <span className="inline-flex items-center gap-1.5 text-xs font-medium">
+                        <span className={cx('size-2 rounded-full',
+                            sla.status === 'low' && 'bg-success-solid',
+                            sla.status === 'medium' && 'bg-warning-solid',
+                            sla.status === 'high' && 'bg-error-solid',
+                            sla.status === 'critical' && 'bg-error-solid animate-pulse',
+                        )} />
+                        <span className="text-secondary">{sla.percent}%</span>
+                    </span>
+                );
+            }
+            case 'dateTime':
+                return call.startedAt ? (
+                    <div>
+                        <span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
+                        <span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
+                    </div>
+                ) : <span className="text-xs text-quaternary">—</span>;
+            case 'duration':
+                return <span className="text-sm text-primary">{formatDuration(call.durationSec)}</span>;
+            case 'disposition':
+                return call.disposition
+                    ? <Badge size="sm" color="gray" type="pill-color">{call.disposition.replace(/_/g, ' ').toLowerCase().replace(/\b\w/g, c => c.toUpperCase())}</Badge>
+                    : <span className="text-xs text-quaternary">—</span>;
+            case 'recording':
+                return call.recording?.primaryLinkUrl
+                    ? <RecordingPlayer url={call.recording.primaryLinkUrl} />
+                    : null;
+            default:
+                return null;
+        }
+    }, []);
+
     const fetchRecordings = useCallback(() => {
         apiClient.graphql<{ calls: { edges: Array<{ node: RecordingRecord }> } }>(QUERY, undefined, { silent: true })
             .then(data => {
@@ -186,119 +265,27 @@ export const CallRecordingsPage = () => {
                     ) : (
                         <div className="flex flex-1 flex-col min-h-0 overflow-auto">
                             <Table size="sm" sortDescriptor={sortDescriptor} onSortChange={setSortDescriptor}>
-                                <Table.Header>
-                                    {visibleColumns.has('agent') && <Table.Head id="agent" label="Agent" isRowHeader allowsSorting />}
-                                    {visibleColumns.has('caller') && <Table.Head label="Caller" />}
-                                    {visibleColumns.has('ai') && <Table.Head label="AI" className="w-14" />}
-                                    {visibleColumns.has('type') && <Table.Head label="Type" className="w-16" />}
-                                    {visibleColumns.has('sla') && <Table.Head id="sla" label="SLA" className="w-24" allowsSorting />}
-                                    {visibleColumns.has('dateTime') && <Table.Head id="dateTime" label="Date & Time" className="w-28" allowsSorting />}
-                                    {visibleColumns.has('duration') && <Table.Head id="duration" label="Duration" className="w-20" allowsSorting />}
-                                    {visibleColumns.has('disposition') && <Table.Head label="Disposition" className="w-32" />}
-                                    {visibleColumns.has('recording') && <Table.Head label="Recording" className="w-24" />}
+                                <Table.Header columns={activeColumns}>
+                                    {(col) => (
+                                        <Table.Head
+                                            key={col.id}
+                                            id={col.id}
+                                            label={col.label}
+                                            isRowHeader={col.isRowHeader}
+                                            allowsSorting={col.allowsSorting}
+                                        />
+                                    )}
                                 </Table.Header>
                                 <Table.Body items={pagedRows}>
-                                    {(call) => {
-                                        const phone = call.callerNumber?.primaryPhoneNumber ?? '';
-                                        const dirLabel = call.direction === 'INBOUND' ? 'In' : 'Out';
-                                        const dirColor = call.direction === 'INBOUND' ? 'blue' : 'brand';
-
-                                        return (
-                                            <Table.Row id={call.id}>
-                                                {visibleColumns.has('agent') && (
-                                                    <Table.Cell>
-                                                        <span className="text-sm text-primary">{call.agentName || '—'}</span>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('caller') && (
-                                                    <Table.Cell>
-                                                        {phone ? (
-                                                            <PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
-                                                        ) : <span className="text-xs text-quaternary">—</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('ai') && (
-                                                    <Table.Cell>
-                                                        <span
-                                                            role="button"
-                                                            tabIndex={0}
-                                                            onPointerDown={(e) => {
-                                                                e.stopPropagation();
-                                                                let longPressed = false;
-                                                                const timer = setTimeout(() => {
-                                                                    longPressed = true;
-                                                                    window.dispatchEvent(new CustomEvent('maint:trigger', { detail: 'clearAnalysisCache' }));
-                                                                }, 1000);
-                                                                const up = () => { clearTimeout(timer); if (!longPressed) setSlideoutCallId(call.id); };
-                                                                document.addEventListener('pointerup', up, { once: true });
-                                                            }}
-                                                            className="inline-flex items-center gap-1 rounded-full bg-brand-primary px-2.5 py-1 text-xs font-semibold text-brand-secondary hover:bg-brand-secondary hover:text-white cursor-pointer transition duration-100 ease-linear"
-                                                            title="AI Analysis (long-press to regenerate)"
-                                                        >
-                                                            <FontAwesomeIcon icon={faSparkles} className="size-3" />
-                                                            AI
-                                                        </span>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('type') && (
-                                                    <Table.Cell>
-                                                        <Badge size="sm" color={dirColor} type="pill-color">{dirLabel}</Badge>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('sla') && (
-                                                    <Table.Cell>
-                                                        {(() => {
-                                                            const sla = getCallSla(call);
-                                                            if (!sla) return <span className="text-xs text-quaternary">—</span>;
-                                                            return (
-                                                                <span className="inline-flex items-center gap-1.5 text-xs font-medium">
-                                                                    <span className={cx(
-                                                                        'size-2 rounded-full',
-                                                                        sla.status === 'low' && 'bg-success-solid',
-                                                                        sla.status === 'medium' && 'bg-warning-solid',
-                                                                        sla.status === 'high' && 'bg-error-solid',
-                                                                        sla.status === 'critical' && 'bg-error-solid animate-pulse',
-                                                                    )} />
-                                                                    <span className="text-secondary">{sla.percent}%</span>
-                                                                </span>
-                                                            );
-                                                        })()}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('dateTime') && (
-                                                    <Table.Cell>
-                                                        {call.startedAt ? (
-                                                            <div>
-                                                                <span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
-                                                                <span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
-                                                            </div>
-                                                        ) : <span className="text-xs text-quaternary">—</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('duration') && (
-                                                    <Table.Cell>
-                                                        <span className="text-sm text-primary">{formatDuration(call.durationSec)}</span>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('disposition') && (
-                                                    <Table.Cell>
-                                                        {call.disposition ? (
-                                                            <Badge size="sm" color="gray" type="pill-color">
-                                                                {call.disposition.replace(/_/g, ' ').toLowerCase().replace(/\b\w/g, c => c.toUpperCase())}
-                                                            </Badge>
-                                                        ) : <span className="text-xs text-quaternary">—</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('recording') && (
-                                                    <Table.Cell>
-                                                        {call.recording?.primaryLinkUrl && (
-                                                            <RecordingPlayer url={call.recording.primaryLinkUrl} />
-                                                        )}
-                                                    </Table.Cell>
-                                                )}
-                                            </Table.Row>
-                                        );
-                                    }}
+                                    {(call) => (
+                                        <Table.Row id={call.id} columns={activeColumns}>
+                                            {(col) => (
+                                                <Table.Cell key={col.id}>
+                                                    {renderRecordingCell(call, col.id)}
+                                                </Table.Cell>
+                                            )}
+                                        </Table.Row>
+                                    )}
                                 </Table.Body>
                             </Table>
                         </div>

src/pages/contacts.tsx

@@ -0,0 +1,176 @@
+// Contacts page — organic inbound callers (source = PHONE, WALK_IN,
+// REFERRAL). Same Lead entity, filtered view. Campaign-sourced leads
+// live on the Leads page; contacts are people who reached out directly
+// without a marketing touchpoint.
+//
+// Uses the same LeadTable + column toggle + pagination pattern as
+// All Leads. No separate backend endpoint — filters client-side on
+// the DataProvider's leads array.
+
+import type { FC } from 'react';
+import { useMemo, useState } from 'react';
+import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
+import { faArrowDownToLine, faMagnifyingGlass } from '@fortawesome/pro-duotone-svg-icons';
+
+const Download01: FC<{ className?: string }> = ({ className }) => <FontAwesomeIcon icon={faArrowDownToLine} className={className} />;
+const SearchLg: FC<{ className?: string }> = ({ className }) => <FontAwesomeIcon icon={faMagnifyingGlass} className={className} />;
+import { Button } from '@/components/base/buttons/button';
+import { Input } from '@/components/base/input/input';
+import { PaginationPageDefault } from '@/components/application/pagination/pagination';
+import { TopBar } from '@/components/layout/top-bar';
+import { LeadTable } from '@/components/leads/lead-table';
+import { ColumnToggle, useColumnVisibility } from '@/components/application/table/column-toggle';
+import { LeadActivitySlideout } from '@/components/leads/lead-activity-slideout';
+import { useData } from '@/providers/data-provider';
+import { rowsToCsv, downloadCsv } from '@/lib/csv-utils';
+import { notify } from '@/lib/toast';
+import type { Lead } from '@/types/entities';
+
+// Sources that qualify as "contacts" — direct/organic, not campaign-sourced
+const CONTACT_SOURCES = new Set(['PHONE', 'WALK_IN', 'REFERRAL']);
+
+const PAGE_SIZE = 15;
+
+export const ContactsPage = () => {
+    const { leads, leadActivities } = useData();
+    const [searchQuery, setSearchQuery] = useState('');
+    const [currentPage, setCurrentPage] = useState(1);
+    const [sortField, setSortField] = useState('createdAt');
+    const [sortDirection, setSortDirection] = useState<'asc' | 'desc'>('desc');
+    const [activityLead, setActivityLead] = useState<Lead | null>(null);
+
+    const columnDefs = [
+        { id: 'phone', label: 'Phone', defaultVisible: true },
+        { id: 'name', label: 'Name', defaultVisible: true },
+        { id: 'email', label: 'Email', defaultVisible: false },
+        { id: 'source', label: 'Source', defaultVisible: true },
+        { id: 'firstContactedAt', label: 'First Contact', defaultVisible: false },
+        { id: 'lastContactedAt', label: 'Last Contact', defaultVisible: true },
+        { id: 'status', label: 'Status', defaultVisible: true },
+        { id: 'createdAt', label: 'Age', defaultVisible: true },
+    ];
+    const { visibleColumns, toggle: toggleColumn } = useColumnVisibility(columnDefs);
+
+    // Filter to contact sources only
+    const contacts = useMemo(() => {
+        let filtered = leads.filter((l) => CONTACT_SOURCES.has(l.leadSource ?? ''));
+
+        if (searchQuery.trim()) {
+            const q = searchQuery.toLowerCase();
+            filtered = filtered.filter((l) => {
+                const name = `${l.contactName?.firstName ?? ''} ${l.contactName?.lastName ?? ''}`.toLowerCase();
+                const phone = l.contactPhone?.[0]?.number ?? '';
+                return name.includes(q) || phone.includes(q);
+            });
+        }
+
+        return filtered;
+    }, [leads, searchQuery]);
+
+    // Sort
+    const sorted = useMemo(() => {
+        const copy = [...contacts];
+        const dir = sortDirection === 'asc' ? 1 : -1;
+        copy.sort((a, b) => {
+            const av = (a as any)[sortField] ?? '';
+            const bv = (b as any)[sortField] ?? '';
+            if (av === bv) return 0;
+            return av > bv ? dir : -dir;
+        });
+        return copy;
+    }, [contacts, sortField, sortDirection]);
+
+    const totalPages = Math.max(1, Math.ceil(sorted.length / PAGE_SIZE));
+    const paged = sorted.slice((currentPage - 1) * PAGE_SIZE, currentPage * PAGE_SIZE);
+
+    const handleSort = (field: string) => {
+        if (field === sortField) {
+            setSortDirection((d) => (d === 'asc' ? 'desc' : 'asc'));
+        } else {
+            setSortField(field);
+            setSortDirection('desc');
+        }
+        setCurrentPage(1);
+    };
+
+    const handleExportCsv = () => {
+        if (sorted.length === 0) { notify.error('Export CSV', 'No contacts to export'); return; }
+        const headers = ['Phone', 'First Name', 'Last Name', 'Email', 'Source', 'Status', 'Created', 'Last Contact'];
+        const rows = sorted.map((l) => ({
+            'Phone': l.contactPhone?.[0]?.number ?? '',
+            'First Name': l.contactName?.firstName ?? '',
+            'Last Name': l.contactName?.lastName ?? '',
+            'Email': l.contactEmail?.[0]?.address ?? '',
+            'Source': l.leadSource ?? '',
+            'Status': l.leadStatus ?? '',
+            'Created': l.createdAt ?? '',
+            'Last Contact': l.lastContactedAt ?? '',
+        }));
+        const csv = rowsToCsv(headers, rows);
+        downloadCsv(`contacts-${new Date().toISOString().slice(0, 10)}.csv`, csv);
+        notify.success('Export CSV', `${rows.length} contact${rows.length === 1 ? '' : 's'} exported`);
+    };
+
+    return (
+        <div className="flex flex-1 flex-col overflow-hidden">
+            <TopBar title="Contacts" subtitle={`${contacts.length} organic callers`} />
+
+            <div className="flex flex-1 flex-col overflow-hidden">
+                <div className="flex shrink-0 items-center justify-between px-6 py-3 border-b border-secondary">
+                    <p className="text-xs text-tertiary">
+                        People who reached out directly — phone, walk-in, referral. Not sourced from campaigns.
+                    </p>
+                    <div className="flex items-center gap-2">
+                        <div className="w-56">
+                            <Input
+                                placeholder="Search contacts..."
+                                icon={SearchLg}
+                                size="sm"
+                                value={searchQuery}
+                                onChange={(value) => { setSearchQuery(value); setCurrentPage(1); }}
+                                aria-label="Search contacts"
+                            />
+                        </div>
+                        <ColumnToggle columns={columnDefs} visibleColumns={visibleColumns} onToggle={toggleColumn} />
+                        <Button size="sm" color="secondary" iconLeading={Download01} onClick={handleExportCsv}>
+                            Export CSV
+                        </Button>
+                    </div>
+                </div>
+
+                <div className="flex-1 overflow-y-auto px-4 pt-3">
+                    <LeadTable
+                        leads={paged}
+                        selectedIds={[]}
+                        onSelectionChange={() => {}}
+                        selectionMode="none"
+                        sortField={sortField}
+                        sortDirection={sortDirection}
+                        onSort={handleSort}
+                        onViewActivity={(lead) => setActivityLead(lead)}
+                        visibleColumns={visibleColumns}
+                    />
+                </div>
+
+                {totalPages > 1 && (
+                    <div className="shrink-0 border-t border-secondary px-6 py-3">
+                        <PaginationPageDefault
+                            page={currentPage}
+                            total={totalPages}
+                            onPageChange={(page) => { setCurrentPage(page); }}
+                        />
+                    </div>
+                )}
+            </div>
+
+            {activityLead && (
+                <LeadActivitySlideout
+                    isOpen={!!activityLead}
+                    onOpenChange={(open) => !open && setActivityLead(null)}
+                    lead={activityLead}
+                    activities={leadActivities}
+                />
+            )}
+        </div>
+    );
+};

src/pages/missed-calls.tsx

@@ -57,16 +57,108 @@ const STATUS_COLORS: Record<string, 'warning' | 'brand' | 'success' | 'error' |
 };
 
 const columnDefs = [
-    { id: 'caller', label: 'Caller', defaultVisible: true },
-    { id: 'dateTime', label: 'Date & Time', defaultVisible: true },
+    { id: 'caller', label: 'Caller', defaultVisible: true, allowsSorting: false, isRowHeader: true },
+    { id: 'dateTime', label: 'Date & Time', defaultVisible: true, allowsSorting: true },
     { id: 'branch', label: 'Branch', defaultVisible: true },
-    { id: 'agent', label: 'Agent', defaultVisible: true },
-    { id: 'count', label: 'Count', defaultVisible: true },
+    { id: 'agent', label: 'Agent', defaultVisible: true, allowsSorting: true },
+    { id: 'count', label: 'Count', defaultVisible: true, allowsSorting: true },
     { id: 'status', label: 'Status', defaultVisible: true },
-    { id: 'sla', label: 'SLA', defaultVisible: true },
+    { id: 'sla', label: 'SLA', defaultVisible: true, allowsSorting: true },
     { id: 'callback', label: 'Callback At', defaultVisible: false },
 ];
 
+// Dynamic columns table — React Aria requires the column count to match
+// between Header and Row. Conditional `{visible && <Cell>}` crashes the
+// table (#8127). Using the dynamic collections API (columns prop +
+// render function) lets React Aria rebuild its collection cleanly when
+// the visible set changes.
+type ColDef = { id: string; label: string; allowsSorting?: boolean; isRowHeader?: boolean };
+
+const renderCell = (call: MissedCallRecord, colId: string) => {
+    const phone = call.callerNumber?.primaryPhoneNumber ?? '';
+    const status = call.callbackStatus ?? 'PENDING_CALLBACK';
+    switch (colId) {
+        case 'caller':
+            return phone
+                ? <PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
+                : <span className="text-xs text-quaternary">Unknown</span>;
+        case 'dateTime':
+            return call.startedAt ? (
+                <div>
+                    <span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
+                    <span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
+                </div>
+            ) : <span className="text-xs text-quaternary">—</span>;
+        case 'branch':
+            return <span className="text-xs text-tertiary">{call.callSourceNumber || '—'}</span>;
+        case 'agent':
+            return <span className="text-sm text-primary">{call.agentName || '—'}</span>;
+        case 'count':
+            return call.missedCallCount && call.missedCallCount > 1
+                ? <Badge size="sm" color="warning" type="pill-color">{call.missedCallCount}x</Badge>
+                : <span className="text-xs text-quaternary">1</span>;
+        case 'status':
+            return <Badge size="sm" color={STATUS_COLORS[status] ?? 'gray'} type="pill-color">{STATUS_LABELS[status] ?? status}</Badge>;
+        case 'sla':
+            if (call.sla == null) return <span className="text-xs text-quaternary">—</span>;
+            const slaStatus = computeSlaStatus(call.sla);
+            return (
+                <span className="inline-flex items-center gap-1.5 text-xs font-medium">
+                    <span className={cx('size-2 rounded-full',
+                        slaStatus === 'low' && 'bg-success-solid',
+                        slaStatus === 'medium' && 'bg-warning-solid',
+                        slaStatus === 'high' && 'bg-error-solid',
+                        slaStatus === 'critical' && 'bg-error-solid animate-pulse',
+                    )} />
+                    <span className="text-secondary">{call.sla}%</span>
+                </span>
+            );
+        case 'callback':
+            return call.callbackAttemptedAt ? (
+                <div>
+                    <span className="text-sm text-primary">{formatDateOrdinal(call.callbackAttemptedAt)}</span>
+                    <span className="block text-xs text-tertiary">{formatTimeOnly(call.callbackAttemptedAt)}</span>
+                </div>
+            ) : <span className="text-xs text-quaternary">—</span>;
+        default:
+            return null;
+    }
+};
+
+const DynamicMissedCallTable = ({ calls, columns, sortDescriptor, onSortChange }: {
+    calls: MissedCallRecord[];
+    columns: ColDef[];
+    sortDescriptor: SortDescriptor;
+    onSortChange: (desc: SortDescriptor) => void;
+}) => (
+    <div className="flex flex-1 flex-col min-h-0 overflow-auto">
+        <Table size="sm" sortDescriptor={sortDescriptor} onSortChange={onSortChange}>
+            <Table.Header columns={columns}>
+                {(col) => (
+                    <Table.Head
+                        key={col.id}
+                        id={col.id}
+                        label={col.label}
+                        isRowHeader={col.isRowHeader}
+                        allowsSorting={col.allowsSorting}
+                    />
+                )}
+            </Table.Header>
+            <Table.Body items={calls}>
+                {(call) => (
+                    <Table.Row id={call.id} columns={columns}>
+                        {(col) => (
+                            <Table.Cell key={col.id}>
+                                {renderCell(call, col.id)}
+                            </Table.Cell>
+                        )}
+                    </Table.Row>
+                )}
+            </Table.Body>
+        </Table>
+    </div>
+);
+
 export const MissedCallsPage = () => {
     const [calls, setCalls] = useState<MissedCallRecord[]>([]);
     const [loading, setLoading] = useState(true);
@@ -175,101 +267,12 @@ export const MissedCallsPage = () => {
                             <p className="text-sm text-quaternary">{search ? 'No matching calls' : 'No missed calls'}</p>
                         </div>
                     ) : (
-                        <div className="flex flex-1 flex-col min-h-0 overflow-auto">
-                            <Table size="sm" sortDescriptor={sortDescriptor} onSortChange={setSortDescriptor}>
-                                <Table.Header>
-                                    {visibleColumns.has('caller') && <Table.Head label="Caller" isRowHeader />}
-                                    {visibleColumns.has('dateTime') && <Table.Head id="dateTime" label="Date & Time" className="w-28" allowsSorting />}
-                                    {visibleColumns.has('branch') && <Table.Head label="Branch" className="w-32" />}
-                                    {visibleColumns.has('agent') && <Table.Head id="agent" label="Agent" className="w-28" allowsSorting />}
-                                    {visibleColumns.has('count') && <Table.Head id="count" label="Count" className="w-16" allowsSorting />}
-                                    {visibleColumns.has('status') && <Table.Head label="Status" className="w-28" />}
-                                    {visibleColumns.has('sla') && <Table.Head id="sla" label="SLA" className="w-24" allowsSorting />}
-                                    {visibleColumns.has('callback') && <Table.Head label="Callback At" className="w-28" />}
-                                </Table.Header>
-                                <Table.Body items={pagedRows}>
-                                    {(call) => {
-                                        const phone = call.callerNumber?.primaryPhoneNumber ?? '';
-                                        const status = call.callbackStatus ?? 'PENDING_CALLBACK';
-
-                                        return (
-                                            <Table.Row id={call.id}>
-                                                {visibleColumns.has('caller') && (
-                                                    <Table.Cell>
-                                                        {phone ? (
-                                                            <PhoneActionCell phoneNumber={phone} displayNumber={formatPhone({ number: phone, callingCode: '+91' })} />
-                                                        ) : <span className="text-xs text-quaternary">Unknown</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('dateTime') && (
-                                                    <Table.Cell>
-                                                        {call.startedAt ? (
-                                                            <div>
-                                                                <span className="text-sm text-primary">{formatDateOrdinal(call.startedAt)}</span>
-                                                                <span className="block text-xs text-tertiary">{formatTimeOnly(call.startedAt)}</span>
-                                                            </div>
-                                                        ) : <span className="text-xs text-quaternary">—</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('branch') && (
-                                                    <Table.Cell>
-                                                        <span className="text-xs text-tertiary">{call.callSourceNumber || '—'}</span>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('agent') && (
-                                                    <Table.Cell>
-                                                        <span className="text-sm text-primary">{call.agentName || '—'}</span>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('count') && (
-                                                    <Table.Cell>
-                                                        {call.missedCallCount && call.missedCallCount > 1 ? (
-                                                            <Badge size="sm" color="warning" type="pill-color">{call.missedCallCount}x</Badge>
-                                                        ) : <span className="text-xs text-quaternary">1</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('status') && (
-                                                    <Table.Cell>
-                                                        <Badge size="sm" color={STATUS_COLORS[status] ?? 'gray'} type="pill-color">
-                                                            {STATUS_LABELS[status] ?? status}
-                                                        </Badge>
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('sla') && (
-                                                    <Table.Cell>
-                                                        {call.sla != null ? (() => {
-                                                            const status = computeSlaStatus(call.sla);
-                                                            return (
-                                                                <span className="inline-flex items-center gap-1.5 text-xs font-medium">
-                                                                    <span className={cx(
-                                                                        'size-2 rounded-full',
-                                                                        status === 'low' && 'bg-success-solid',
-                                                                        status === 'medium' && 'bg-warning-solid',
-                                                                        status === 'high' && 'bg-error-solid',
-                                                                        status === 'critical' && 'bg-error-solid animate-pulse',
-                                                                    )} />
-                                                                    <span className="text-secondary">{call.sla}%</span>
-                                                                </span>
-                                                            );
-                                                        })() : <span className="text-xs text-quaternary">—</span>}
-                                                    </Table.Cell>
-                                                )}
-                                                {visibleColumns.has('callback') && (
-                                                    <Table.Cell>
-                                                        {call.callbackAttemptedAt ? (
-                                                            <div>
-                                                                <span className="text-sm text-primary">{formatDateOrdinal(call.callbackAttemptedAt)}</span>
-                                                                <span className="block text-xs text-tertiary">{formatTimeOnly(call.callbackAttemptedAt)}</span>
-                                                            </div>
-                                                        ) : <span className="text-xs text-quaternary">—</span>}
-                                                    </Table.Cell>
-                                                )}
-                                            </Table.Row>
-                                        );
-                                    }}
-                                </Table.Body>
-                            </Table>
-                        </div>
+                        <DynamicMissedCallTable
+                            calls={pagedRows}
+                            columns={columnDefs.filter(c => visibleColumns.has(c.id))}
+                            sortDescriptor={sortDescriptor}
+                            onSortChange={setSortDescriptor}
+                        />
                     )}
                 </div>