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- Deepgram pre-recorded API: transcription with diarization, sentiment, topics, summary - OpenAI structured insights: call outcome, patient satisfaction, coaching notes, action items, compliance flags - Slideout panel UI with audio player, speaker-labeled transcript, sentiment badge - AI pill button in recordings table between Caller and Type columns - Redis caching (7-day TTL) to avoid re-analyzing the same recording Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>