Files
helix-engage/src/pages/call-desk.tsx
saridsa2 744a91a1ff feat: Phase 2 — missed call queue, login redesign, button fix
- Missed call queue with FIFO auto-assignment, dedup, SLA tracking
- Status sub-tabs (Pending/Attempted/Completed/Invalid) in worklist
- missedCallId passed through disposition flow for callback tracking
- Login page redesigned: centered white card on blue background
- Disposition button changed to content-width
- NavAccountCard popover close fix on menu item click

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-23 09:16:53 +05:30

102 lines
5.1 KiB
TypeScript

import { useState } from 'react';
import { FontAwesomeIcon } from '@fortawesome/react-fontawesome';
import { faSidebarFlip, faSidebar } from '@fortawesome/pro-duotone-svg-icons';
import { useAuth } from '@/providers/auth-provider';
import { useData } from '@/providers/data-provider';
import { useWorklist } from '@/hooks/use-worklist';
import { useSip } from '@/providers/sip-provider';
import { WorklistPanel } from '@/components/call-desk/worklist-panel';
import type { WorklistLead } from '@/components/call-desk/worklist-panel';
import { ContextPanel } from '@/components/call-desk/context-panel';
import { ActiveCallCard } from '@/components/call-desk/active-call-card';
import { Badge } from '@/components/base/badges/badges';
import { AgentStatusToggle } from '@/components/call-desk/agent-status-toggle';
import { cx } from '@/utils/cx';
export const CallDeskPage = () => {
const { user } = useAuth();
const { leadActivities } = useData();
const { connectionStatus, isRegistered, callState, callerNumber, callUcid } = useSip();
const { missedCalls, followUps, marketingLeads, totalPending, loading } = useWorklist();
const [selectedLead, setSelectedLead] = useState<WorklistLead | null>(null);
const [contextOpen, setContextOpen] = useState(true);
const [activeMissedCallId, setActiveMissedCallId] = useState<string | null>(null);
const isInCall = callState === 'ringing-in' || callState === 'ringing-out' || callState === 'active' || callState === 'ended' || callState === 'failed';
const callerLead = callerNumber
? marketingLeads.find((l) => l.contactPhone?.[0]?.number?.endsWith(callerNumber) || callerNumber.endsWith(l.contactPhone?.[0]?.number ?? '---'))
: null;
const activeLead = isInCall ? (callerLead ?? selectedLead) : selectedLead;
const activeLeadFull = activeLead as any;
return (
<div className="flex flex-1 flex-col overflow-hidden">
{/* Compact header: title + name on left, status + toggle on right */}
<div className="flex shrink-0 items-center justify-between border-b border-secondary px-6 py-3">
<div className="flex items-center gap-3">
<h1 className="text-lg font-bold text-primary">Call Desk</h1>
<span className="text-sm text-tertiary">{user.name}</span>
</div>
<div className="flex items-center gap-2">
<AgentStatusToggle isRegistered={isRegistered} connectionStatus={connectionStatus} />
{totalPending > 0 && (
<Badge size="sm" color="brand" type="pill-color">{totalPending} pending</Badge>
)}
<button
onClick={() => setContextOpen(!contextOpen)}
className="flex size-8 items-center justify-center rounded-lg text-fg-quaternary hover:text-fg-secondary hover:bg-primary_hover transition duration-100 ease-linear"
title={contextOpen ? 'Hide AI panel' : 'Show AI panel'}
>
<FontAwesomeIcon icon={contextOpen ? faSidebarFlip : faSidebar} className="size-4" />
</button>
</div>
</div>
{/* Main content */}
<div className="flex flex-1 overflow-hidden">
{/* Main panel */}
<div className="flex flex-1 flex-col overflow-y-auto">
{/* Active call */}
{isInCall && (
<div className="p-5">
<ActiveCallCard lead={activeLeadFull} callerPhone={callerNumber ?? ''} missedCallId={activeMissedCallId} onCallComplete={() => setActiveMissedCallId(null)} />
</div>
)}
{/* Worklist — no wrapper, tabs + table fill the space */}
{!isInCall && (
<WorklistPanel
missedCalls={missedCalls}
followUps={followUps}
leads={marketingLeads}
loading={loading}
onSelectLead={(lead) => setSelectedLead(lead)}
selectedLeadId={selectedLead?.id ?? null}
/>
)}
</div>
{/* Context panel — collapsible with smooth transition */}
<div className={cx(
"shrink-0 border-l border-secondary bg-primary flex flex-col overflow-hidden transition-all duration-200 ease-linear",
contextOpen ? "w-[400px]" : "w-0 border-l-0",
)}>
{contextOpen && (
<ContextPanel
selectedLead={activeLeadFull}
activities={leadActivities}
callerPhone={callerNumber ?? undefined}
isInCall={isInCall}
callUcid={callUcid}
/>
)}
</div>
</div>
</div>
);
};