Files
helix-engage/src/components/admin/team-scoreboard.tsx

110 lines
4.6 KiB
TypeScript

import { useMemo } from 'react';
import { Avatar } from '@/components/base/avatar/avatar';
import { BadgeWithDot } from '@/components/base/badges/badges';
import { cx } from '@/utils/cx';
import type { Lead, Call, Agent } from '@/types/entities';
interface TeamScoreboardProps {
leads: Lead[];
calls: Call[];
agents: Agent[];
}
type AgentStats = {
agent: Agent;
leadsProcessed: number;
callsMade: number;
appointmentsBooked: number;
};
export const TeamScoreboard = ({ leads, calls, agents }: TeamScoreboardProps) => {
const agentStats = useMemo((): AgentStats[] => {
return agents.map((agent) => {
const agentName = agent.name;
const leadsProcessed = leads.filter((lead) => lead.assignedAgent === agentName).length;
const agentCalls = calls.filter((call) => call.agentName === agentName);
const callsMade = agentCalls.length;
const appointmentsBooked = agentCalls.filter(
(call) => call.disposition === 'APPOINTMENT_BOOKED',
).length;
return { agent, leadsProcessed, callsMade, appointmentsBooked };
});
}, [leads, calls, agents]);
const bestPerformerId = useMemo(() => {
let bestId = '';
let maxAppointments = -1;
for (const stat of agentStats) {
if (stat.appointmentsBooked > maxAppointments) {
maxAppointments = stat.appointmentsBooked;
bestId = stat.agent.id;
}
}
return bestId;
}, [agentStats]);
return (
<div className="flex gap-4 overflow-x-auto">
{agentStats.map(({ agent, leadsProcessed, callsMade, appointmentsBooked }) => {
const isBest = agent.id === bestPerformerId;
return (
<div
key={agent.id}
className={cx(
'flex min-w-[260px] flex-1 flex-col gap-4 rounded-2xl border border-secondary bg-primary p-5',
isBest && 'ring-2 ring-success-600',
)}
>
<div className="flex items-center gap-3">
<Avatar
initials={agent.initials ?? undefined}
size="md"
status={agent.isOnShift ? 'online' : 'offline'}
/>
<div className="flex flex-1 flex-col">
<span className="text-sm font-semibold text-primary">{agent.name}</span>
<BadgeWithDot
size="sm"
type="pill-color"
color={agent.isOnShift ? 'success' : 'gray'}
>
{agent.isOnShift ? 'On Shift' : 'Off Shift'}
</BadgeWithDot>
</div>
{isBest && (
<span className="text-xs font-medium text-success-primary">Top</span>
)}
</div>
<div className="grid grid-cols-2 gap-3">
<div className="flex flex-col">
<span className="text-xs text-tertiary">Leads</span>
<span className="text-lg font-bold text-primary">{leadsProcessed}</span>
</div>
<div className="flex flex-col">
<span className="text-xs text-tertiary">Calls</span>
<span className="text-lg font-bold text-primary">{callsMade}</span>
</div>
<div className="flex flex-col">
<span className="text-xs text-tertiary">Appointments</span>
<span className="text-lg font-bold text-primary">{appointmentsBooked}</span>
</div>
<div className="flex flex-col">
<span className="text-xs text-tertiary">Avg Response</span>
<span className="text-lg font-bold text-primary">
{agent.avgResponseHours ?? '—'}h
</span>
</div>
</div>
</div>
);
})}
</div>
);
};