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Bug 558: Appointment edit view persisted in Patient 360 after Back to Worklist. Closed as not-a-bug — the edit flow now lives inside the unified Book Appt drawer, so the same button opens either path. Rename makes the intent explicit: - 'New Appt' when the caller has no upcoming appointments - 'New / Reschedule Appt' when upcoming appointments exist (pills inside the drawer let the agent pick which one to reschedule)