saridsa2 34e053204f feat(leads): sidecar polling service for auto-assigning unassigned leads ...

Replaces the untrusted platform function path (SDK's lead-auto-assign
was written but never deployed to either workspace — all leads created
after seeding are orphan).

Polls every 60s:
  1. Fetch up to 100 unassigned leads (assignedAgent empty or null)
  2. Fetch platform Agents whose live SupervisorService state is
     ready/calling/in-call/acw (skip offline/break/training/unknown)
  3. Build open-lead count per agent (single paginated query)
  4. Assign each unassigned lead to the least-loaded active agent —
     writes agent.name into lead.assignedAgent to match the worklist
     filter (assignedAgent: { eq: agentName })

Catches every lead-creation path: CSV import, enquiry form,
missed-call webhook, widget, livekit. No platform changes needed.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>

2026-04-15 11:23:53 +05:30

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