feat: add Follow-ups and Call History pages for CC Agent

Implements full Follow-ups page with overdue/upcoming/completed sections
and left-border color-coded cards. Adds Call History table filtered by
current agent with disposition badges and duration formatting.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
This commit is contained in:
2026-03-17 06:12:24 +05:30
parent 58777222ca
commit eb638c20e8
2 changed files with 260 additions and 14 deletions

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@@ -1,14 +1,124 @@
import { Badge } from '@/components/base/badges/badges';
import { TopBar } from '@/components/layout/top-bar';
import { formatShortDate } from '@/lib/format';
import { useData } from '@/providers/data-provider';
import { useAuth } from '@/providers/auth-provider';
import type { CallDisposition } from '@/types/entities';
const dispositionColor = (disposition: CallDisposition | null): 'success' | 'brand' | 'blue-light' | 'warning' | 'gray' | 'error' => {
switch (disposition) {
case 'APPOINTMENT_BOOKED':
return 'success';
case 'FOLLOW_UP_SCHEDULED':
return 'brand';
case 'INFO_PROVIDED':
return 'blue-light';
case 'NO_ANSWER':
return 'warning';
case 'WRONG_NUMBER':
return 'gray';
case 'CALLBACK_REQUESTED':
return 'brand';
default:
return 'gray';
}
};
const formatDispositionLabel = (disposition: CallDisposition | null): string => {
if (!disposition) return '—';
return disposition
.toLowerCase()
.replace(/_/g, ' ')
.replace(/\b\w/g, (c) => c.toUpperCase());
};
const formatDuration = (seconds: number | null): string => {
if (seconds === null) return '—';
const mins = Math.round(seconds / 60);
return mins === 0 ? '<1 min' : `${mins} min`;
};
const formatCallerNumber = (callerNumber: { number: string; callingCode: string }[] | null): string => {
if (!callerNumber || callerNumber.length === 0) return '—';
const first = callerNumber[0];
return `${first.callingCode} ${first.number}`;
};
export const CallHistoryPage = () => {
const { calls } = useData();
const { user } = useAuth();
const agentCalls = calls
.filter((call) => call.agentName === user.name)
.sort((a, b) => {
const dateA = a.startedAt ? new Date(a.startedAt).getTime() : 0;
const dateB = b.startedAt ? new Date(b.startedAt).getTime() : 0;
return dateB - dateA;
});
return (
<div className="flex flex-1 flex-col">
<TopBar title="Call History" subtitle="Past call logs and recordings" />
<div className="flex flex-1 items-center justify-center p-7">
<div className="flex flex-col items-center gap-2 text-center">
<h2 className="text-display-xs font-bold text-primary">Call History</h2>
<p className="text-sm text-tertiary">Coming soon call logs, recordings, and outcome tracking.</p>
</div>
<div className="flex flex-1 flex-col overflow-hidden">
<TopBar title="Call History" subtitle="All inbound calls" />
<div className="flex-1 overflow-y-auto p-7">
{agentCalls.length === 0 ? (
<div className="flex flex-1 items-center justify-center py-20">
<div className="flex flex-col items-center gap-2 text-center">
<h3 className="text-sm font-semibold text-primary">No calls found</h3>
<p className="text-sm text-tertiary">No call history available for your account yet.</p>
</div>
</div>
) : (
<div className="rounded-2xl border border-secondary bg-primary overflow-hidden">
<table className="w-full">
<thead>
<tr className="bg-secondary">
<th className="text-xs uppercase tracking-wider text-quaternary font-semibold px-4 py-3 text-left">
Date / Time
</th>
<th className="text-xs uppercase tracking-wider text-quaternary font-semibold px-4 py-3 text-left">
Caller
</th>
<th className="text-xs uppercase tracking-wider text-quaternary font-semibold px-4 py-3 text-left">
Lead Name
</th>
<th className="text-xs uppercase tracking-wider text-quaternary font-semibold px-4 py-3 text-left">
Duration
</th>
<th className="text-xs uppercase tracking-wider text-quaternary font-semibold px-4 py-3 text-left">
Disposition
</th>
</tr>
</thead>
<tbody>
{agentCalls.map((call) => (
<tr key={call.id} className="border-b border-tertiary hover:bg-primary_hover transition duration-100 ease-linear">
<td className="px-4 py-3 text-sm text-secondary whitespace-nowrap">
{call.startedAt ? formatShortDate(call.startedAt) : '—'}
</td>
<td className="px-4 py-3 text-sm text-secondary whitespace-nowrap">
{formatCallerNumber(call.callerNumber)}
</td>
<td className="px-4 py-3 text-sm text-primary">
{call.leadName ?? '—'}
</td>
<td className="px-4 py-3 text-sm text-secondary whitespace-nowrap">
{formatDuration(call.durationSeconds)}
</td>
<td className="px-4 py-3">
{call.disposition ? (
<Badge size="sm" color={dispositionColor(call.disposition)}>
{formatDispositionLabel(call.disposition)}
</Badge>
) : (
<span className="text-sm text-tertiary"></span>
)}
</td>
</tr>
))}
</tbody>
</table>
</div>
)}
</div>
</div>
);

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@@ -1,15 +1,151 @@
import { Badge } from '@/components/base/badges/badges';
import { TopBar } from '@/components/layout/top-bar';
import { formatShortDate } from '@/lib/format';
import { useFollowUps } from '@/hooks/use-follow-ups';
import { cx } from '@/utils/cx';
import type { FollowUp, FollowUpStatus, Priority } from '@/types/entities';
export const FollowUpsPage = () => {
const statusColor = (status: FollowUpStatus | null): 'error' | 'brand' | 'success' | 'gray' => {
switch (status) {
case 'OVERDUE':
return 'error';
case 'PENDING':
return 'brand';
case 'COMPLETED':
return 'success';
case 'CANCELLED':
default:
return 'gray';
}
};
const priorityColor = (priority: Priority | null): 'error' | 'warning' | 'brand' | 'gray' => {
switch (priority) {
case 'URGENT':
return 'error';
case 'HIGH':
return 'warning';
case 'NORMAL':
return 'brand';
case 'LOW':
default:
return 'gray';
}
};
const cardBorderClass = (status: FollowUpStatus | null, isOverdue: boolean): string => {
if (isOverdue || status === 'OVERDUE') {
return 'border-l-error-500 bg-error-primary';
}
if (status === 'COMPLETED') {
return 'border-l-success-500';
}
if (status === 'CANCELLED') {
return 'border-l-gray-300';
}
return 'border-l-brand-500';
};
interface FollowUpCardProps {
followUp: FollowUp;
isOverdue?: boolean;
}
const FollowUpCard = ({ followUp, isOverdue = false }: FollowUpCardProps) => {
return (
<div className="flex flex-1 flex-col">
<TopBar title="Follow-ups" subtitle="Scheduled follow-up tasks" />
<div className="flex flex-1 items-center justify-center p-7">
<div className="flex flex-col items-center gap-2 text-center">
<h2 className="text-display-xs font-bold text-primary">Follow-ups</h2>
<p className="text-sm text-tertiary">Coming soon follow-up reminders, scheduling, and task management.</p>
<div className={cx('rounded-xl border-l-[3px] bg-primary p-4', cardBorderClass(followUp.followUpStatus, isOverdue))}>
<div className="flex items-start justify-between gap-3">
<div className="min-w-0 flex-1">
<p
className={cx(
'text-xs font-semibold',
isOverdue || followUp.followUpStatus === 'OVERDUE' ? 'text-error-primary' : 'text-brand-secondary',
)}
>
{followUp.scheduledAt ? formatShortDate(followUp.scheduledAt) : 'No date scheduled'}
{(isOverdue || followUp.followUpStatus === 'OVERDUE') && ' — Overdue'}
</p>
<p className="mt-1 text-sm font-medium text-primary">
{followUp.description ?? followUp.followUpType ?? 'Follow-up'}
</p>
{(followUp.patientName || followUp.patientPhone) && (
<p className="mt-0.5 text-xs text-tertiary">
{followUp.patientName}
{followUp.patientPhone && ` · ${followUp.patientPhone}`}
</p>
)}
</div>
<div className="flex shrink-0 flex-col items-end gap-1.5">
{followUp.followUpStatus && (
<Badge size="sm" color={statusColor(followUp.followUpStatus)}>
{followUp.followUpStatus}
</Badge>
)}
{followUp.priority && (
<Badge size="sm" color={priorityColor(followUp.priority)}>
{followUp.priority}
</Badge>
)}
</div>
</div>
</div>
);
};
export const FollowUpsPage = () => {
const { followUps, overdue, upcoming } = useFollowUps();
const completed = followUps.filter((f) => f.followUpStatus === 'COMPLETED');
return (
<div className="flex flex-1 flex-col overflow-hidden">
<TopBar title="Follow-ups" subtitle="Scheduled callbacks and reminders" />
<div className="flex-1 overflow-y-auto p-7 space-y-6">
{/* Overdue section */}
{overdue.length > 0 && (
<div>
<h2 className="mb-3 text-sm font-bold text-error-primary">Overdue ({overdue.length})</h2>
<div className="space-y-3">
{overdue.map((followUp) => (
<FollowUpCard key={followUp.id} followUp={followUp} isOverdue />
))}
</div>
</div>
)}
{/* Upcoming section */}
{upcoming.length > 0 && (
<div>
<h2 className="mb-3 text-sm font-bold text-primary">Upcoming ({upcoming.length})</h2>
<div className="space-y-3">
{upcoming.map((followUp) => (
<FollowUpCard key={followUp.id} followUp={followUp} />
))}
</div>
</div>
)}
{/* Completed section */}
{completed.length > 0 && (
<div>
<h2 className="mb-3 text-sm font-bold text-tertiary">Completed ({completed.length})</h2>
<div className="space-y-3">
{completed.map((followUp) => (
<FollowUpCard key={followUp.id} followUp={followUp} />
))}
</div>
</div>
)}
{overdue.length === 0 && upcoming.length === 0 && completed.length === 0 && (
<div className="flex flex-1 items-center justify-center py-20">
<div className="flex flex-col items-center gap-2 text-center">
<h3 className="text-sm font-semibold text-primary">No follow-ups</h3>
<p className="text-sm text-tertiary">All caught up no scheduled callbacks or reminders.</p>
</div>
</div>
)}
</div>
</div>
);
};