- appointment-form: normalize phone to +91XXXXXXXXXX before patient create
- appointment-form: use empty string not 'Unknown' for name fallback
- call-history: show formatted phone number instead of 'Unknown' when no lead
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Appointments page was using department for the Branch column. Now fetches
doctor.clinic.clinicName from the GraphQL query and displays that. Search
filter also updated.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Caller resolver now returns empty IDs for unrecognized numbers instead
of eagerly creating lead+patient records. Records are created when the
agent explicitly books an appointment or logs an enquiry — per PRD.
- caller-resolution.service.ts: return unresolved result, don't create
- call-desk.tsx: toast changed to 'No existing records found'
- appointment-form.tsx: create patient on save if none exists
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
When a new caller's patient record is created by the caller resolver,
the name is empty. The agent types a name in the appointment form but
the patient was never updated (Bug #527 removed all patient updates).
Now updates patient name only when the initial name was empty — existing
patients with names are not affected.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Slots were fetched by doctor+date but not filtered by clinic. A doctor
visiting multiple branches showed all slots regardless of selected branch.
Now filters by clinicId when a clinic is selected.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
The logout POST to /auth/logout was getting cancelled when the page
navigated to /login before the fetch completed. keepalive: true ensures
the request survives page unload so the Redis session lock is released.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
use-sip-phone.ts reads VITE_SIP_* as fallback before login response
provides per-agent config. Keep them for safety.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
VITE_API_URL is now empty (same-origin). Caddy proxies /auth and /api
to the sidecar on the same domain. The old VPS URL caused 'User not
found' errors because the VPS has different workspace users.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Replace openssl pkey decryption with direct sshpass passphrase handling.
Use original key file directly. Added VPN note.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Left panel: KPI cards + clickable call table (row selection highlights).
Right panel (380px): caller context (name, phone, source, AI summary,
appointments) + BargeControls component. Fetches lead data by phone match
on selection. Auto-clears when selected call ends. Removed disabled
Listen/Whisper/Barge buttons — replaced with integrated barge drawer.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
BargeControls component with 4 states: idle → connecting → connected → ended.
Connected state shows Listen/Whisper/Barge mode tabs (DTMF 4/5/6), live
duration counter, hang up button. Auto-cleanup on unmount. Mode changes
notify sidecar for agent SSE events.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Separate from agent sip-client.ts — different lifecycle (on-demand per
barge session, not persistent). Auto-answers incoming Ozonetel calls.
DTMF mode switching: 4=listen, 5=whisper, 6=barge. Event-driven with
registered/callConnected/callEnded events. Audio via hidden <audio> element.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Admin username + password inputs in the Ozonetel section for supervisor
barge/whisper/listen access. Follows existing masked password pattern.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
SIP-only supervisor barge with DTMF mode switching (4=listen, 5=whisper,
6=barge). Live monitor split layout with context panel. Agent indicator
on whisper/barge only. Auto-disconnect on call end. Dynamic SIP from
Ozonetel pool.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- requirements.md: full 16-user-story tracker with verified implementation
status, code references, Ozonetel API findings, platform capability notes,
and implementation guides for search (includeInSearch), barge/whisper, and
appointment notifications
- ozonetel-cdr-api-reference.md: all 42 CDR fields, 3 endpoints (detailed,
UCID, paginated), sidecar mapping status, known gotchas (nullable fields,
field name inconsistency, rate limits)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Covers Gitea + Woodpecker + MinIO pipeline setup, Teams
notifications, test report publishing, mirrored repos,
secrets config, troubleshooting, and E2E test coverage.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- 13 Global Hospital smoke tests (CC Agent + Supervisor)
- Auto-unlock agent session in test setup via maint API
- agent-status-toggle sends agentId from localStorage (was missing)
- maint-otp-modal injects agentId from localStorage into all calls
- SIP manager logs agent identity on connect/disconnect/state changes
- seed-data.ts: added CC agent + marketing users, idempotent member
creation, cleanup phase before seeding
- .gitignore: exclude test-results/ and playwright-report/
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Rewrote developer-operations-runbook.md to reflect the current EC2
multi-tenant deployment (was VPS-only). Covers SSH key setup, all
containers, accounts, deploy steps, E2E tests, Redis ops, DB access,
and troubleshooting. Removed duplicate runbook.md.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- 27 Playwright E2E tests covering login (3 roles), CC Agent pages
(call desk, call history, patients, appointments, my performance,
sidebar, sign-out), and Supervisor pages (all 11 pages + sidebar)
- Tests run against live EC2 at ramaiah.engage.healix360.net
- Last test completes sign-out to release agent session for next run
- Architecture doc with updated Mermaid diagram including telephony
dispatcher, service discovery, and multi-tenant topology
- Operations runbook with SSH access (VPS + EC2), accounts, container
reference, deploy steps, Redis ops, and troubleshooting guide
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
#533: Remove redundant Call History top header (duplicate TopBar)
#531: Block logout during active call (confirm dialog + UCID check)
#529: Block outbound calls when agent is on Break/Training
#527: Remove updatePatient during appointment creation (was mutating
shared Patient entity, affecting all past appointments)
#547: SLA rules seeded via API (config issue, not code)
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Appointment form clinic dropdown was hardcoded to 3 "Global Hospital"
branches. Replaced with a GraphQL query to { clinics } so each
workspace shows its own clinics. If no clinics are configured, the
dropdown is empty instead of showing wrong data.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
disconnectSip() now guards against disconnect when outboundPending
or outboundActive is true. Accepts force=true for intentional
disconnects (logout, page unload, component unmount). Prevents
React re-render cycles from killing the SIP WebSocket mid-dial,
which was causing the call to drop and disposition modal to not appear.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
- Fixed useEffect dependency bug: callState in deps caused cleanup
(disconnectSip) to fire on every state transition, killing SIP
mid-dial. Now uses useRef for callState in beforeunload handler
with empty deps array — cleanup only fires on unmount.
- sendBeacon auto-dispose now includes agentId from agent config
- Disposition modal submit now includes agentId from agent config
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Defect 1: Setup wizard (/setup) now guarded by AdminSetupGuard —
CC agents and other non-admin roles are redirected to / instead of
seeing the setup wizard they can't complete.
Defect 3: Removed all references to Doctor.clinic (relation was
replaced by DoctorVisitSlot entity). Updated queries.ts,
appointments.tsx, transforms.ts, doctors.tsx, appointment-form.tsx.
Defect 6 (frontend side): Dial request now sends agentId and
campaignName from localStorage agent config so the sidecar dials
with the correct per-agent credentials, not global defaults.
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Root cause: when an agent refreshes the page during or after a call,
the React state (UCID, callState, disposition modal) is wiped. The
SIP BYE event fires but no component exists to trigger the disposition
modal → no POST to /api/ozonetel/dispose → agent stuck in ACW.
Layer 1 (beforeunload warning):
Shows browser's native "Leave page?" dialog during active calls.
Agent can cancel and stay.
Layer 2 (sendBeacon auto-dispose):
UCID persisted to localStorage when call activates. On page unload,
navigator.sendBeacon fires /api/ozonetel/dispose with
CALLBACK_REQUESTED. Guaranteed delivery even during page death.
Cleared from localStorage when disposition modal submits normally.
Layer 3 lives in helix-engage-server (separate commit).
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
