Commit Graph

65 Commits

Author SHA1 Message Date
26b9d93f32 feat: outbound call UI — immediate call card, auto-answer SIP bridge
- ClickToCallButton sets callState='ringing-out' immediately on click
- ActiveCallCard shows "Calling..." state for outbound
- SIP manager auto-answers incoming SIP when outbound is pending (Kookoo bridge)
- CallPrepCard shows lead context while dialing
- On error, resets state cleanly

Flow: Click Call → UI shows call card → Kookoo dials customer →
customer answers → SIP bridges → auto-answer → active call → disposition

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 21:29:26 +05:30
1d395a8c36 docs: next session plan — outbound call UI, caching, remaining polish
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 21:24:00 +05:30
dd3b049253 fix: add isRowHeader to all tables — fixes React error #520 in production
All Table.Head components need at least one isRowHeader prop set.
Fixed in: worklist, agent-table, settings, patients, call-history, agent-detail.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 21:09:56 +05:30
a88cbecfbf fix: unused notes param in disposition handler
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 18:07:24 +05:30
edd2aa689d feat: post-call workflow — disposition, appointment booking, follow-up creation
ActiveCallCard now handles the full post-call flow:
- Call ends → Disposition form appears (6 options + notes)
- "Appointment Booked" → Opens appointment booking slideout
- "Follow-up Needed" → Auto-creates follow-up in platform
- Other dispositions → Logs call and returns to worklist
- "Book Appt" button available during active call too
- Creates Call record in platform on disposition submit
- Removed auto-reset to idle (ActiveCallCard manages lifecycle)
- "Back to Worklist" resets SIP state via Jotai atoms

Also fixes:
- All 7 GraphQL queries corrected (LINKS subfields, field renames)
- Campaign edit button moved to bottom-right
- Avg Response Time uses Math.abs for seed data edge case

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 17:24:46 +05:30
f341433c8f fix: all 7 GraphQL queries — correct field names and LINKS/PHONES subfields
Leads: landingPage → { primaryLinkUrl }, remove duplicateOfLeadId
Ads: adFormat → format, destinationUrl/previewUrl → { primaryLinkUrl }
FollowUps: remove non-existent callId field
LeadActivities: durationSeconds → durationSec
All transforms updated to match query changes

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 16:53:40 +05:30
941b51731f fix: cleanup unused imports, restore campaigns, fix settings pagination syntax
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 16:42:04 +05:30
567f9f2d72 feat: agent detail page, campaign edit slideout, integration config, auth persistence
Agent Detail (/agent/:id):
- Individual agent performance page with KPI cards + call log table
- Clickable agent names in dashboard table link to detail view
- Back button to Team Dashboard

Campaign Edit Slideout:
- Edit button on each campaign card
- Slideout with name, status, budget, dates
- Saves via updateCampaign GraphQL mutation

Integration Config Slideout:
- Configure button on each integration card
- Per-integration form fields (Ozonetel, WhatsApp, Facebook, etc.)
- Copy webhook URL, OAuth placeholder buttons

Auth Persistence:
- User data persisted to localStorage on login
- Session restored on page refresh — no more logout on F5
- Stale tokens cleaned up automatically

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 16:32:58 +05:30
bb004744f4 feat: polish all pages — tooltips, sticky headers, roles, search, AI prompts
Dashboard KPI:
- Fix 1534m → 25h 34m (formatMinutes helper)
- Add info icon tooltips on all KPI and metric cards
- Pass role="admin" to AI panel for manager-specific prompts

Settings:
- Add search + pagination to employee table
- Infer roles from email convention (platform roles API returns null via API key)

AI Assistant:
- Role-specific quick prompts: manager sees "Agent performance", "Missed risks"
- Agent sees "Doctor availability", "Treatment packages"

Sticky headers:
- Add overflow-hidden to campaigns and all-leads pages

Misc:
- Fix free-brands-svg-icons → pro-duotone in integrations
- Remove Follow-ups from CC agent sidebar
- Remove global search from TopBar

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 16:23:10 +05:30
c776782af6 fix: replace free-brands-svg-icons with pro-duotone in integrations page
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 16:03:14 +05:30
d9d98bce9c feat: dashboard restructure, integrations, settings, UI fixes
Dashboard:
- Split into components (kpi-cards, agent-table, missed-queue)
- Add collapsible AI panel on right (same pattern as Call Desk)
- Add tabs: Agent Performance | Missed Queue | Campaigns
- Date range filter in header

Integrations page:
- Ozonetel (connected), WhatsApp, Facebook, Google, Instagram, Website, Email
- Status badges, config details, webhook URL with copy button

Settings page:
- Employee table from workspaceMembers GraphQL query
- Name, email, roles, status, reset password action

Fixes:
- Fix CALLS_QUERY: callerNumber needs { primaryPhoneNumber }, recordingUrl → recording { primaryLinkUrl }
- Remove duplicate AI Assistant header
- Remove Follow-ups from CC agent sidebar (already in worklist tabs)
- Remove global search from TopBar (decorative, unused)
- Slim down TopBar height
- Fix search/table gap in worklist
- Add brand border to active nav item

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 15:58:31 +05:30
94f4a18035 fix: call desk layout — collapsible context panel, worklist/calls tabs, phone numbers
- Context panel now collapsible via toggle button (sidebar icon in status bar)
- Fixed width 400px when open, full-width worklist when closed
- Worklist and Today's Calls as separate tabs instead of stacked
- Fix missed calls callerNumber transform (PHONES composite → array)

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 13:13:19 +05:30
cd9e7af688 fix: remove unused imports in reports + team-dashboard, deploy all data pages
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 12:30:14 +05:30
4c6cae9d65 feat: build all data pages — worklist table, call history, patients, dashboard, reports
Worklist (call-desk):
- Upgrade to Untitled UI Table with columns: Priority, Patient, Phone, Type, SLA, Actions
- Filter tabs: All Tasks / Missed Calls / Callbacks / Follow-ups with counts
- Search by name or phone
- SLA timer color-coded: green <15m, amber <30m, red >30m

Call History:
- Full table: Type (direction icon), Patient (matched from leads), Phone, Duration, Outcome, Agent, Recording (play/pause), Time
- Search + All/Inbound/Outbound/Missed filter
- Recording playback via native <audio>

Patients:
- New page with table: Patient (avatar+name+age), Contact, Type, Gender, Status, Actions
- Search + status filter
- Call + View Details actions
- Added patients to DataProvider + transforms + queries
- Route /patients added, sidebar nav updated for cc-agent + executive

Supervisor Dashboard:
- KPI cards: Total Calls, Inbound, Outbound, Missed
- Performance metrics: Avg Response Time, Callback Time, Conversion %
- Agent performance table with per-agent stats
- Missed Call Queue
- AI Assistant section
- Day/Week/Month filter

Reports:
- ECharts bar chart: Call Volume Trend (7-day, Inbound vs Outbound)
- ECharts donut chart: Call Outcomes (Booked, Follow-up, Info, Missed)
- KPI cards with trend indicators (+/-%)
- Route /reports, sidebar Analytics → /reports

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 12:26:13 +05:30
c3b1bfe18e feat: install table + echarts, webhook handler for call records
- Install Untitled UI table component
- Install Apache ECharts (echarts + echarts-for-react)
- Build webhook handler: POST /webhooks/ozonetel/missed-call
  - Parses Ozonetel call event payload
  - Creates Call record in platform
  - Matches caller to Lead by phone number
  - Creates LeadActivity on the lead
  - Updates lead contact timestamps
- Fix table component import paths (@/src/ → @/)
- Make seed scripts configurable for remote deployment

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 12:08:25 +05:30
44bd221108 feat: deploy to Hostinger VPS, switch to global_healthx Ozonetel account
- Add helix.svg and PNG favicon (generated via nano-banana)
- Update page title to "Helix Engage" with proper meta tags
- Make seed scripts configurable via SEED_GQL/SEED_ORIGIN env vars
- Support remote workspace member IDs in seed-data.ts
- Dynamic doctor-to-clinic linking in seed-new-entities.ts (fetch IDs from platform)
- Remove deprecated branchClinic field from seed data
- Fix TypeScript errors: callNotes null vs undefined, Lead type casting

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-19 10:27:25 +05:30
526ad18159 feat: call desk redesign — 2-panel layout, collapsible sidebar, inline AI, ringtone
- Collapsible sidebar with Jotai atom (icon-only mode, persisted to localStorage)
- 2-panel call desk: worklist (60%) + context panel (40%) with AI + Lead 360 tabs
- Inline AI call prep card — known lead summary or unknown caller script
- Active call card with compact Answer/Decline buttons
- Worklist panel with human-readable labels, priority badges, click-to-select
- Context panel auto-switches to Lead 360 when lead selected or call incoming
- Browser ringtone via Web Audio API on incoming calls
- Sonner + Untitled UI IconNotification for toast system
- apiClient pattern: centralized post/get/graphql with auto-toast on errors
- Remove duplicate avatar from top bar, hide floating widget on call desk
- Fix Link routing in collapsed sidebar (was using <a> causing full page reload)
- Fix GraphQL field names: adStatus→status, platformUrl needs subfield selection
- Silent mode for DataProvider queries to prevent toast spam

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-18 18:33:36 +05:30
61901eb8fb feat: wire frontend to platform data, migrate to Jotai + Vercel AI SDK
- Replace mock DataProvider with real GraphQL queries through sidecar
- Add queries.ts and transforms.ts for platform field name mapping
- Migrate SIP state from React Context to Jotai atoms (React 19 compat)
- Add singleton SIP manager to survive StrictMode remounts
- Remove hardcoded Olivia/Sienna accounts from nav menu
- Add password eye toggle, remember me checkbox, forgot password link
- Fix worklist hook to transform platform field names
- Add seed scripts for clinics, health packages, lab tests
- Update test harness for new doctor→clinic relation

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-18 16:44:45 +05:30
e01a4d7747 feat: add AI flow test script — validates auth, lead lookup, patient, doctor, appointments, calls, activities as Rekha 2026-03-18 14:46:19 +05:30
f5c8766f68 feat: complete seeder — 5 doctors linked to workspace members, appointments linked to doctor entities, all agent names match real users 2026-03-18 14:34:58 +05:30
f9231ab126 feat: complete data seeder — 5 patient stories with linked campaigns, patients, leads, appointments, calls, activities, follow-ups 2026-03-18 12:42:43 +05:30
06fc842d98 feat: add platform data seeder with 5 patient stories — campaigns, leads, appointments, calls, activities, follow-ups 2026-03-18 12:35:12 +05:30
b72464a7ec feat: add AI assistant chat panel for call center agents
Wire a tabbed sidebar (Stats | AI Assistant) into the call desk page,
replacing the static DailyStats-only sidebar. The AI chat panel sends
queries to the sidecar POST /api/ai/chat endpoint and renders
responses in a chat-style UI with quick-ask buttons, caller context
banner, typing indicator, and basic markdown formatting.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-18 11:27:44 +05:30
bb48d07e61 feat: add worklist with missed calls, follow-ups, and leads sections 2026-03-18 11:26:16 +05:30
ffcaa79410 feat: add Patient 360 page, global search, appointment form — all using FontAwesome Pro duotone icons 2026-03-18 11:19:16 +05:30
937605c883 feat: add Patient 360 page and global search component
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-18 11:13:40 +05:30
9690ac416e feat: add appointment booking form slide-out during calls, wired to platform createAppointment mutation 2026-03-18 11:07:15 +05:30
66ad398b81 feat: wire real auth — login returns user profile with role from platform, remove mock users and role selector tabs 2026-03-18 10:42:54 +05:30
832fa31597 feat: wire call logging to platform — disposition creates Call record, updates Lead status, logs LeadActivity 2026-03-18 09:11:15 +05:30
d846d97377 refactor: remove demo mode — all auth goes through sidecar, call desk is live-only 2026-03-18 08:45:42 +05:30
125aeae41c fix: prevent duplicate SIP registration (module-level guard), extract real caller number from X-CALLERNO header 2026-03-18 08:33:45 +05:30
dfc4a0cd44 fix: move Ozonetel agent login to sidecar auth flow — frontend only handles SIP, sidecar handles REST login 2026-03-18 07:43:29 +05:30
4193b7545a feat: add API client, wire login page to sidecar auth with demo mode fallback 2026-03-18 07:22:19 +05:30
aff383cb6d fix: session reset after call end, add reject/decline for incoming calls, extract caller ID from SIP headers (P-Asserted-Identity, Remote-Party-ID) 2026-03-17 21:31:53 +05:30
36b3a5d34d feat: Ozonetel SIP integration — agent login, SIP registration, inbound call flow working
Known issues to fix:
- Must refresh page after each call (SIP session not resetting to idle properly)
- Decline/reject call not working
- Caller ID shows DID instead of original caller (Ozonetel IVR config issue with call:cid)
- Socket.IO reconnect noise in console (sidecar not running)
2026-03-17 21:20:32 +05:30
d54d54f5f3 fix: prevent StrictMode double-mount from killing SIP WebSocket connection 2026-03-17 20:08:22 +05:30
b2cc3d7012 feat: add floating call widget with SIP controls, click-to-call, and SIP provider
Introduce a shared SipProvider context so all components use the same SIP
connection. Add a floating CallWidget (idle pill, ringing, active with
disposition, ended states) visible for CC agents on every page. Add a
ClickToCallButton for the worklist. Wire SIP status badge and worklist
into the call-desk page.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-17 18:08:46 +05:30
d5feaab75a feat: add JsSIP SIP client and useSipPhone hook for Ozonetel softphone integration 2026-03-17 18:03:31 +05:30
4f9bdc7312 feat: add Socket.IO client and useCallEvents hook for live CTI mode 2026-03-17 09:14:25 +05:30
45bae9c1c0 chore: rename Ramaiah Memorial Hospital to Global Hospital
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-17 08:59:13 +05:30
eb638c20e8 feat: add Follow-ups and Call History pages for CC Agent
Implements full Follow-ups page with overdue/upcoming/completed sections
and left-border color-coded cards. Adds Call History table filtered by
current agent with disposition badges and duration formatting.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-17 06:12:24 +05:30
58777222ca feat: add exit animations on lead cards and cross-page filter continuity
- Wrap lead cards in AnimatePresence/motion.div so they fade+slide out when removed from the NEW filter
- Update "View All" link to pass active source filter as ?source= URL param
- Initialize AllLeadsPage sourceFilter from URL search params on mount

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 18:32:27 +05:30
5efa22a35a feat: build CC Agent Call Desk with CTI simulation, AI insights, disposition form, and call log
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 18:30:34 +05:30
e9ac6e598a feat: build Admin Team Dashboard with scoreboard, funnel, SLA, ROI, and integration health
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 18:28:00 +05:30
26c352e2cc feat: 3-role auth, role-based routing, role-specific sidebar navigation
Add cc-agent role alongside executive and admin. Login page now has 3 tabs
(Marketing Executive, Call Center, Admin). RoleRouter renders the appropriate
home page per role. Sidebar shows completely different nav items per role with
role subtitle. Placeholder pages added for Team Dashboard, Call Desk, Call
History, and Follow-ups.

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 18:24:25 +05:30
530dfa1aa4 feat: add Call, LeadIngestionSource types and mock data, AI fields on leads
- Add CallDirection, CallStatus, CallDisposition, Call types to entities.ts
- Add IntegrationStatus, AuthStatus, IngestionPlatform, LeadIngestionSource types
- Add aiSummary and aiSuggestedAction fields to Lead type
- Create src/mocks/calls.ts with 15 INBOUND COMPLETED calls across 3 agents
- Create src/mocks/ingestion-sources.ts with 6 integration sources (ACTIVE/WARNING/ERROR)
- Update mockLeads with AI summaries on ~20 leads (new, contacted, spam cohorts)
- Expose calls, ingestionSources, and addCall() in DataContext

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
2026-03-16 18:20:41 +05:30
50388dcad5 feat: switch sidebar icons to FontAwesome Pro duotone 2026-03-16 17:29:41 +05:30
a119fb1b67 fix: wire all modals and lead activity slideout into Lead Workspace and All Leads pages
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 16:20:27 +05:30
d98da9a1ea fix: wire role-based views — sidebar auth, user display, table tabs, card actions
- Sidebar: use useAuth() for isAdmin and pass auth user to NavAccountCard
- NavAccountCard: fix bug where items prop was ignored (used placeholderAccounts)
- TopBar: replace hardcoded "SM" initials with user.initials from auth
- All Leads: add "My Leads" tab filtering by assignedAgent matching user
- Lead Card: add role-aware action buttons (Call/Disposition for assigned leads)
- Lead Workspace: pass onLogCall/onUpdateStatus handlers to LeadCard

Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 16:15:08 +05:30
8b796bf916 fix: add auth guard redirect and wire logout into NavAccountCard
Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-03-16 16:11:59 +05:30